Keffer Mazda

The best I have had I rarely write reviews and when I purchased my vehicle asked how I could review them without them pushing the review on me. That is how satisfied I wa I rarely write reviews and when I purchased my vehicle asked how I could review them without them pushing the review on me. That is how satisfied I was. This review is because I have had a really great experience with great staff. To me, car buying is relating to your sales person. If I walk in and can't relate to who I am working with I am bound to not trust them. Working with Keffer Mazda of Huntersville has really been great. I had a horrible experience with Lake Norman Dodge, Jeep, Ram and their approach and their "too good for you" attitudes. I had a lease under a Chrysler 200 and wanted a Jeep Cherokee due to being one month out from my lease end date. After my horrible experience I decided to research SUV s more and found Mazda highly rated on their CX-5. After a few friends said they have had a great experience with their Mazda I decided I would test drive. I have always been a Dodge, Jeep, Chrysler girl. Hated my Chevy Malibu. To my surprise the CX-5 drove super nice and I liked the features inside. I wanted the Touring model. Sean Daly the sales man I was working with understood from the moment I walked in I wanted an open and honest relationship. There was no pressure to buy. He answered all my questions with knowledge. I walked in with no intent to buy, just to test drive. During negotiations Sean knew what we wanted and advocated on our behalf. The negotiating process was actual very smooth and they printed out all types of numbers on a sheet to show down payments and monthly payments for the car. I felt that it was less about going back and forth and more of understanding % of the cars value. The general Manager Lowell actually came out to speak with us and then came back at my request one last time. He was informative and really backed up where he stood on pricing and why. To me that was so much more valuable and I felt he was honest during the whole process. To my surprise I ended up with my Mazda CX-5 Touring. No buyers remorse. Sean was even willing to help me out past his work hours and drive me up to the Chrysler dealership to drop off the 200. I appreciated all the excellent service I was given. Most dealerships don't understand the more open and honest a customer feels with you the more positive that customer views you. I have already told my coworkers about it this morning and will advocate for this dealership. I am happy I have someone I can go to and trust. I feel there is no wall when I go there. I can tell you they will be my families go to dealership in years to come. That is how you keep customers and word of mouth is the most important marketing. Thank you to the Keffer Mazda staff of Huntersville! More

Exelence experence Our salesman, DeMarcus Glover,provided us with excellent service from the very first time I spoke with him on the phone, during the sale process,and e Our salesman, DeMarcus Glover,provided us with excellent service from the very first time I spoke with him on the phone, during the sale process,and even after the sale. I was not expecting that level of salesman ownership of the customer even after the sale. When we need another vehicle, we will come back to DeMarcus. More

Wonderful experience! We came in with our small children to test drive a vehicle. We wanted to see how the room was when their car seats were in the back. JJ our salesman h We came in with our small children to test drive a vehicle. We wanted to see how the room was when their car seats were in the back. JJ our salesman had no issues with us doing this and was so patient even though it was 100 degrees outside! Once we agreed that we liked the car, I was honest and let them know exactly what we could do. They didn't mess around and within 10 minutes came back with exactly what I needed. No dishonesty and no last minute secrets. And BEST of all no haggling! This was by far the easiest vehicle purchase I have ever made, and that's saying something because we had our kids with us the whole time! I would definitely recommend them. More

Excellent experience!! I had a great experience from the moment I walked in and was greeted by Chris the service advisor. Promt, courteous people and a great deal compared t I had a great experience from the moment I walked in and was greeted by Chris the service advisor. Promt, courteous people and a great deal compared to other places I had checked out. I'll definitely bring my vehicle back and also recommend them to my family and friends. More

Great I had a great experience and would refer Keffer Mazda to others. Everyone was very helpful and patient and the car buying process easy and smooth for I had a great experience and would refer Keffer Mazda to others. Everyone was very helpful and patient and the car buying process easy and smooth for me. More

Excellent Experience! The entire car buying process was so easy with Carolyn! We never felt pressured. Carolyn was helpful and friendly. We would definitely recommend Keffe The entire car buying process was so easy with Carolyn! We never felt pressured. Carolyn was helpful and friendly. We would definitely recommend Keffer to anyone! More

Great service! Sean did an excellent job getting the deal I wanted and made sure that I knew everything about the Mazda CX 5 that I bought. Dealership seems very wel Sean did an excellent job getting the deal I wanted and made sure that I knew everything about the Mazda CX 5 that I bought. Dealership seems very well run and works to get you a good deal. More

Great Experience at Mazda We bought 2 cars from Mazda and they honored prices off of TrueCars.com - it was a great experience! Our salesman, Sean Daly, was friendly, efficient We bought 2 cars from Mazda and they honored prices off of TrueCars.com - it was a great experience! Our salesman, Sean Daly, was friendly, efficient and very helpful. I would recommend any customer who walks into Keffer Mazda to ask for Sean Daly as their salesman. More

Service Appointment I needed a quick service repair, and the team at Keffer Mazda had my car completed within 30 minutes (record time for a dealership visit). Great and f I needed a quick service repair, and the team at Keffer Mazda had my car completed within 30 minutes (record time for a dealership visit). Great and friendly staff! More

Great service, friendly staff. Purchased a used 3000gt vr4 on July 4th. Everyone involved was helpful and courteous. Every option was analyzed so we could come up with the best purc Purchased a used 3000gt vr4 on July 4th. Everyone involved was helpful and courteous. Every option was analyzed so we could come up with the best purchasing solution. I will likely come back for another vehicle in the future. More