Keffer Mazda

Great experience Everyone I dealt with was genuinely nice, informative, and they got right to the deal, not wasting my time. It was the best dealership experience I've Everyone I dealt with was genuinely nice, informative, and they got right to the deal, not wasting my time. It was the best dealership experience I've had. More

Mazda 3 Purchase Dealer had very good inventory of model during end of model sale with special financing. Test drive and dealing went about the average time of 1.5 ho Dealer had very good inventory of model during end of model sale with special financing. Test drive and dealing went about the average time of 1.5 hours from my experience. Had the same experience at the neighboring Ford dealer after I left the Mazda dealer. Went back to Mazda for a follow up drive to make sure it was all we expected and the dealer had one ready when we arrived. Picked a car from inventory and arranged financing. Second visit took about 2 hours until we drove off in our new car. About normal for a purchase from inventory even though it was an end of the month Saturday. More

Friendly, professional and personal. Robert made us feel very comfortable. He did not pressure us at all. Overall all it was an excellent experience. I would definitely ask for Robert Robert made us feel very comfortable. He did not pressure us at all. Overall all it was an excellent experience. I would definitely ask for Robert on my return visit to Mazda. More

Infinity worth of fun My wife and I stopped by the dealer to take a look at an Infinity G37. We didn't plan on purchasing the car, just to test drive. Kenny Robinson was My wife and I stopped by the dealer to take a look at an Infinity G37. We didn't plan on purchasing the car, just to test drive. Kenny Robinson was our sales consulatant and was working on his day off. He let us test drive the car and was able to get us the montly payment we were looking for and we drove home in the car that day. Easy and fun! Thanks Kenny :) More

Great experience I had a great experience at the Mazda dealership yesterday due to Donnie Grant. He had a friendly personality and great knowledge of Mazdas. Thank you I had a great experience at the Mazda dealership yesterday due to Donnie Grant. He had a friendly personality and great knowledge of Mazdas. Thank you for helping me find the right Mazda for me. More

New Car Purchase Robert Ciarletta was very personable and we did not feel pressured at all. We told him what our payments needed to be and with no hassle at all, we Robert Ciarletta was very personable and we did not feel pressured at all. We told him what our payments needed to be and with no hassle at all, we made the deal. Overall, it was a very good experience in buying a new vehicle. All of the staff were very friendly. More

Car experience John Jenkins was very sensitive and respectful of are needs. He never pressured us or misdirected us throughout this process. He was aware of our budg John Jenkins was very sensitive and respectful of are needs. He never pressured us or misdirected us throughout this process. He was aware of our budget restraints in respect to the pressing need of sending our kids to college while fitting in a car purchase. We originally had intended in purchasing a used vehicle, but by his creative thinking we purchased a new vehicle. He made it work for us and made us feel like people rather than a sale. The entire staff is commended on their positive attitude and friendliness. We congratulate the entire Keffer team, but especially JJ. More

Review Overall I left with a good experience. I think the staff needs to get create on how to fill the time when a family is buying a car. Not just for kids Overall I left with a good experience. I think the staff needs to get create on how to fill the time when a family is buying a car. Not just for kids but for the adults waiting while paper work is being created and etc. People can walk away from a car purchase thinking the process is long; however, A lasting impression should be utter boredom throughout the wait. More

Quick and timely service The service I received was quick as scheduled. The service tech kept me informed of when my car would be ready kept me advised during the process. O The service I received was quick as scheduled. The service tech kept me informed of when my car would be ready kept me advised during the process. Other Mazda dealerships have gone above and beyond by giving my car a quick wash and vacuum before returning the car to me. This would have gone a long way for me to having me return to additional service. More

Great Trade In Experience I had an all around great experience with Keffer Mazda. I originally brought in my CX-5 for the first time in 2 years after my check engine light cam I had an all around great experience with Keffer Mazda. I originally brought in my CX-5 for the first time in 2 years after my check engine light came on--turns out it was only just a minor gas cap issue. I never had any issues and loved that car, especially in the previous New York winters that I originally purchased it for. As I was in the waiting room, I started to look at the Mazda3, which I've always loved. One of the salesmen, Kenny, did his due diligence and came over and started a normal (and not at all pushy) conversation with me about my situation and my lease and whatnot. After talking to him a bit, we discussed the possibility of trading my CX-5 in for the smaller Mazda3. Kenny was awesome throughout this whole deal. From the beginning, he never made me feel uncomfortable or like I was being haggled about getting a new car--he knew I didn't necessarily NEED to trade my car in and totally respected it. He was incredibly friendly and I could tell he really wanted to get me a good deal. I told him what I wanted, and he seriously delivered. Was incredibly responsive to any questions, phone calls, or texts. Go to him. So I went with the Mazda3 trade. This was such an easy and enjoyable process, especially for my first car lease that I completed on my own. Kenny is excellent. Gabe, the GM, is also a great, laid back, personable guy who makes you feel comfortable. Also worth a mention: when I originally came in for service for my CX-5, the service team was wicked nice and calmed me way down about the alarming check engine light. Didn't jump to expensive conclusions. Chris was extremely friendly and helpful. Even after my purchase was complete and I had a few more issues and questions, every employee at Keffer was responsive, friendly, and helpful. Jenna was also very nice and helpful about my online inquiry. If you're looking for a Mazda, which you should, 100% go to Keffer. Awesome, fun staff that makes such a stressful/exciting process a breeze. Can't thank you guys enough! More