Keffer Mazda

Outstanding Service Major shout out to Kenny for the incredible customer service I received after my nightmare with another dealership. He was so easy to work with and ex Major shout out to Kenny for the incredible customer service I received after my nightmare with another dealership. He was so easy to work with and extremely helpful with the entire process. This was my first time buying a car from a dealership, and it was less stressful than I thought it'd ever be. I am now the proud owner of a 2013 Mazda 3 that I can't get enough of, and neither can anyone on the streets. And shout out to the rest of the sales reps, including Gabriel, at the dealership for being incredibly helpful and trustworthy. Definitely recommend Kenny and this dealership to anyone. The 5 star rating is not an exaggeration- you won't be disappointed. More

A typical "Bait and switch" dealer Settled on a out the door price which was to include tax tag title and any other added fees to the price, hands were shook, a little quick talk over t Settled on a out the door price which was to include tax tag title and any other added fees to the price, hands were shook, a little quick talk over the paperwork and shazaam they rolled our trade into the out the door price and which in return gave us $0.00 for our trade in when in fact it should have added to the BIG cash down payment made, granted the trade wasn't a whole lot but, when I talked to many other dealers about the incident, they ALL said its not illegal but it is unethical to roll the trade value in to the agreed price. Gabriel, when I talked to him on the phone about this he clearly stated " you can show me your numbers all day long and will not make any sense to me, I do these number all the time and the calculations are correct" I got the same from Chris the finance manager as well as Lowell, They knew they cheated us and got caught and there only thing the could say was you signed the paperwork it is a done deal. Gabriel wouldn't even call us back, we stopped to see him and he suddenly left out for some conference call for 3 hours, Now it is clear on how Gabriel and his team was able to turn this failing dealership around in 13-14 months to the point of getting ready to build a new one down the street. I would really like to talk to Jim Keffer about this whole deal, CUSTMERS BE CAREFUL AND CHECK OVER ALL PAPERWORK BEFORE SIGNING ANYTHING, NC. DOES NOT HAVE A 3 DAY GRACE, ONCE YOU SIGN ITS YOURS. More

Awesome Pulled in and saw the new white 2016 Mazda 6 and had to get it. The staff was awesome and even got me a Sky Activ Golf Shirt. The trade in only took Pulled in and saw the new white 2016 Mazda 6 and had to get it. The staff was awesome and even got me a Sky Activ Golf Shirt. The trade in only took about a hour. These guys really take great care of you!!!! More

Superb Buying Service Mary was an amazing Sale Rep, my experience there was great, the process from start to finish was SUPERB. Very sweet and her customer service was e Mary was an amazing Sale Rep, my experience there was great, the process from start to finish was SUPERB. Very sweet and her customer service was excellent from the time I was greeted at the door. I must say this was the first time, I have had a great experience buying a car. The enire team was very friendly and very sweet. More

Fantastic Car Buying Experience! Kudos to Johnny Graniela for making me a believer that buying a car does not have to be unpleasant! He knew a ton about the model I bought (Mazda3 Gr Kudos to Johnny Graniela for making me a believer that buying a car does not have to be unpleasant! He knew a ton about the model I bought (Mazda3 Grand Touring 5-Door) and took the time to explain all the features and answered all the questions I had. This car has all the bells and whistles and is so zippy and fun to drive. I love, love, LOVE it!! I'll definitely recommend the car and the dealership. More

Buying a Car Was Fun! Thanks to Jenna and Sean and the others who made our car buying experience a joy! Sean worked for us and we got a fantastic deal on our car. The lig Thanks to Jenna and Sean and the others who made our car buying experience a joy! Sean worked for us and we got a fantastic deal on our car. The light-hearted nature of the dealership really came through and we had a pleasant experience throughout. We had a great conversation with the owner, Gabe, which you won't experience at larger dealerships. I recommend Keffer Mazda to anyone looking for their next big purchase! More

Excellent service Fast & professional on all levels. I was not expecting to purchase a new car? But the service was a lot faster than I expected & the children did not Fast & professional on all levels. I was not expecting to purchase a new car? But the service was a lot faster than I expected & the children did not get too restless. More

Great Experience Had a pleasant experience. Donnie gave a great effort to get the price, I wanted for the car. They allowed me to score a great deal on my new car. Had a pleasant experience. Donnie gave a great effort to get the price, I wanted for the car. They allowed me to score a great deal on my new car. More

Great Deal :-) I had a budget and left the dealership with a new car well under what I was willing to pay . No back and forth , no pressure. I had a budget and left the dealership with a new car well under what I was willing to pay . No back and forth , no pressure. More

No-stress purchase I went into this dealership, making it plain from the beginning that I was just researching. I was met by Johnny who was enthusiastic about his cars a I went into this dealership, making it plain from the beginning that I was just researching. I was met by Johnny who was enthusiastic about his cars and had no problem with my plan. I was so impressed by the car that I became serious about purchasing. Johnny and Gabe both talked to me, but made no pressure to buy and understood that I needed a few days to think it over. I returned a few days later. Johnny was busy with another customer, so I dealt with Sean who was also friendly and easy to work with. I purchased a car at a reasonable price. I would recommend this dealership to anyone interested in a Mazda. More