Keffer Mazda - Service Center

Wonderful Service Department When we purchased our 2016 Mazda CX-5 last year it was a great experience. Since then we have been extremely pleased by the professionalism and awesom When we purchased our 2016 Mazda CX-5 last year it was a great experience. Since then we have been extremely pleased by the professionalism and awesome customer service provided by their service department. We're so happy that we feel appreciated beyond the car purchase. More

Great Experience I took my CX-5 in for its 10,000 mile service. The staff was extremely friendly. They completed the service, took care of a recall, and washed and vac I took my CX-5 in for its 10,000 mile service. The staff was extremely friendly. They completed the service, took care of a recall, and washed and vacuumed my car. I was done in less than an hour. Very impressed! More

Great! I am very pleased with the service work on my Mazda Miata. Chris Brannon, my service advisor, was fantastic this year just like he was last year. I've I am very pleased with the service work on my Mazda Miata. Chris Brannon, my service advisor, was fantastic this year just like he was last year. I've already recommended Keffer Mazda to other people, and I will continue to do so. I'll be back, and can't wait to see your new building! Hey I worked at a Honda dealership in Wisconsin 15 years ago. Don't disregard this review because I did. What does that matter? More

Great dependable service!!!!! Brought my Miata in for normal service and to have a diagnostic on the smart key system that was not working properly. The advisor Chris Brannon and t Brought my Miata in for normal service and to have a diagnostic on the smart key system that was not working properly. The advisor Chris Brannon and the technician determined that the key fobs were the problem and not the module and all I would have to do is replace the key fobs and everything would be working like it should. They were confident in their diagnostic that my problem was found the first time. Recommend Keffer Mazda to anyone ...... great job guys!! More

I want to commend the Service Dept of Keffer Mazda. I am particularly commending the work and friendliness of Mr. Chris Brannon. He knows me by name and is very good at clarifying what is to be done at I am particularly commending the work and friendliness of Mr. Chris Brannon. He knows me by name and is very good at clarifying what is to be done at each maintenance visit. I negotiated a 2 year maintenance deal with the sales dept when I purchased my CX 5. He has honored that and made my visits relaxed. Most car buyers know that what is negotiated at the sale may not actually come to pass when service is obtained. However, Mr. Brannon has made the experience a reality and a pleasure. I also am very happy with my Mazda. More

first visit with a ten year year old mazda 6 just moved to N.C. from NYS. Received a letter from Mazda reminding me to get the defective Tahata air bags replaced, at no charge. Quickly scheduled just moved to N.C. from NYS. Received a letter from Mazda reminding me to get the defective Tahata air bags replaced, at no charge. Quickly scheduled an appointment. Arrived on time and the car was immediately taken into the shop. Was told that the replacement should take no more than 75 minutes for both air bags. Job was done in 45 minutes. Chris at the front desk was polite, personable., and helpful. Best experience in a dealership since the early 70's. Yes the last century. More

Inspection I called this morning and they were able to fit me in for my car inspection this afternoon. They got me in and out quickly and it was a great experien I called this morning and they were able to fit me in for my car inspection this afternoon. They got me in and out quickly and it was a great experience. More

Recall work Chris Brannon helped me out and had me in and out in less than an hour. They explained what was going to happen and if you were there longer than expe Chris Brannon helped me out and had me in and out in less than an hour. They explained what was going to happen and if you were there longer than expected they gave you reasons why they were behind and explained in detail. More

Great Experience Everyone at this dealership has been so nice and helpful. From the car buying process to getting our vehicle serviced, we have been impressed with eve Everyone at this dealership has been so nice and helpful. From the car buying process to getting our vehicle serviced, we have been impressed with every visit. We would recommend everyone one to come here! More

Very Happy Very happy and satisfied with the service I received from Chris. He went above and beyond with customer service, politeness and respect. He helped sof Very happy and satisfied with the service I received from Chris. He went above and beyond with customer service, politeness and respect. He helped soften the blow of an expensive repair. More