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Keffer Volkswagen

Huntersville, NC

3.4
382 Reviews

13651 Statesville Road

Huntersville, NC

28078

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Showing 382 reviews

June 03, 2026

Took my IS. 4 in for 50K service and a possible nail in a tire. Was quoted 2 to 2.5 hours. Car was ready at 2 hours. Tire patched. Ran it through a car wash when More

by 75_sparrow.odds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 03, 2026 -

Keffer Volkswagen responded

Thank you for sharing your experience with the 50K service and tire repair. We’re glad the timing worked out and you appreciated the car wash. We appreciate your feedback about Keffer Volkswagen.

May 31, 2026

Easy car buying experience. Staff was helpful and made the process seamless. Would recommend them. More

by Thelme74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt
Jun 01, 2026 -

Keffer Volkswagen responded

Thank you for recommending Keffer Volkswagen. We appreciate your feedback on our helpful staff and smooth process.

May 29, 2026

My wife and I recently purchased a 2025 VW Tiguan. There was an issue that badly needed attention. We worked with the General manager Gerald who worked with Volkswagen and went well above and beyond More

by aaronnazarian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Carter
May 29, 2026 -

Keffer Volkswagen responded

Thank you for sharing your experience and long-term trust in Keffer Volkswagen. We appreciate your feedback about the support you received. Your satisfaction is important to our team.

May 20, 2026

I have found the dealership to be slow in responding to information. They do not return calls or follow up on customer satisfaction More

by Richy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Darryl Radford
May 31, 2026 -

Keffer Volkswagen responded

Richy, Your feedback is very important to us. We would appreciate the opportunity to speak with you about the level of communication you have received from our team. Please send us an email with your best method of contact so we may discuss this. Thank you, Customer Service Team contactus@keffervw.com

April 23, 2026

Shout out to Stephanie, Matt,and Rocky for helping me with my purchase(2020 Palisade) thanks for all your help and encouragement wonderful experience!! More

by Tavonnec
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie, Matt, Rocky
April 15, 2026

1000000/10! !! shout out rocky and antonio for helping me purchase my dream tiguan 🤩🤩 if you want the best service and best experience here make sure you get th More

by ana.caceres243198
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ROcky, Antonio
April 11, 2026

Thanks to Brandon for a great buying experience today! He handled everything! He's awesome! More

by Licimoffett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
March 29, 2026

Huge shoutout to Justin at Keffer VW! ⭐️ Truly the easiest car-buying experience I’ve ever had. No games, just great service and a guy who really knows his stuff. Rocky was great too and More

by TiJaChula
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Jones, Rocky
March 05, 2026

LOVE this dealership. From walking in to walking out, and everything in between I had a great experience. The staff is wonderful and they do their best to meet your desire More

by Sherylbartemus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Avery, Gentleman from Fla
December 31, 2025

Too many issues to make this short. Raised the sales price 3000, removed my “discount” from the car worksheet that didn’t end up on the final paperwork, increased my down payment and More

by Karen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon, Tom, Ethan Bushong
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