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Keffer Volkswagen

Huntersville, NC

3.8
391 Reviews
It takes more than just a couple dozen cars, four walls, a roof, a few employees and automaker approval to make a car dealership. We at Keffer Volkswagen know that North Carolina drivers want to shop for cars at a business they can trust and within a sales environment that mKeffer Volkswagenakes them feel comfortable every step of the way. That's exactly the type of car-shopping experience we deliver. At our Volkswagen dealership near Charlotte, NC, we simply think bigger. We encourage our employees to go above and beyond the call of duty when helping clientele, and we're big fans of friendly conversation and positive sales environments. We don't just offer a few Volkswagen cars. We have many pristine new Volkswagen models for sale in our inventory. Take home Volkswagen's practical Passat, the jaunty Jetta SportWagen, the chic CC, the trustworthy Tiguan, the game-for-anything Golf or any of our other great models. And that's just the new inventory: Add to the mix the cavalcade of pre-owned vehicles we sell from all sorts of different automakers. At Keffer Volkswagen, you will never want for variety! Need Volkswagen service? You've got it. Our highly-skilled Volkswagen service professionals are well-versed in all things Volkswagen and can take care of all of your automotive needs, whether you need a routine maintenance procedure like a coolant flush or comprehensive repairs like axle work. If VW parts are what you seek, look no further. We have a large assortment of OEM Volkswagen parts built to perfectly fit your vehicle and weather any surface you tackle next. And if you've been wondering what that knocking sound is or why you've felt every bump you come across, the Keffer Volkswagen service team can quickly diagnose your Volkswagen vehicle's needs and tell you what component is misbehaving or worn down. For the VW shopping experience you deserve, visit Keffer Volkswagen today at 13651 Statesville Road in Huntersville, North Carolina!
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13651 Statesville Road

Huntersville, NC

28078

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Showing 391 reviews

September 01, 2026

After receiving a repair estimate, Thomas in the service department was very helpful explaining what was needed how long it would take for parts to arrive and was able to secure a loner for me. Thanks for w More

by cynthiadeshield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Burnette
Sep 01, 2026 -

Keffer Volkswagen responded

We appreciate your feedback about our service department. Our team is glad to assist with repair details and loaner arrangements. Thank you for choosing Keffer Volkswagen.

August 28, 2026

I visited the dealership yesterday to get my inspection done, and I had a great experience. The service was excellent, and I especially want to recognize AZAZ for his outstanding work. Thank you, Azaz, fo More

by iqrajavaid418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Beardsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bartol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dewayne Noble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Tobeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Okane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Azaz Asghar
Aug 28, 2026 -

Keffer Volkswagen responded

Thank you for sharing your positive experience with our inspection service. We're glad our team met your expectations. We appreciate your recommendation of Keffer Volkswagen.

August 27, 2026

Service Manager,Azaz was very professional and helpful. Went out of his way to understand my needs and to accomplish the service as quickly as possible More

by John Parker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Azaz
Aug 27, 2026 -

Keffer Volkswagen responded

We appreciate your feedback about our service manager. If you have any concerns, please contact us directly. Thank you for choosing Keffer Volkswagen.

August 18, 2026

When I took my new Atlas in for its first oil change, I was planning on paying $100+. My service technician said it was free and came with my factory warranty. He also said it would take an hour, but it on More

by Bobdb511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Beardsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Shaffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Tobeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2026 -

Keffer Volkswagen responded

Thank you for sharing your experience with the Atlas oil change at Keffer Volkswagen. We’re glad the service was quicker than expected and that the warranty benefit was clear. We appreciate your feedback.

July 17, 2026

Tom Rush was excellent with communication and workmanship. Thank you! Now I’m just making up words to type since this site makes me type at least 15 words here. More

by For review
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Rush
Jul 17, 2026 -

Keffer Volkswagen responded

We appreciate your kind words about our team's communication and workmanship. Thank you for choosing Keffer Volkswagen.

July 09, 2026

TJ was our salesman and was very helpful in getting me a great car matvhing my specifications. The sales process was smooth and went well also. More

by Taunton73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ
Jul 09, 2026 -

Keffer Volkswagen responded

Thank you for sharing your experience. We’re glad our team could assist you smoothly with your car purchase at Keffer Volkswagen.

June 26, 2026

Very helpful and quick service. Staff is very nice. Have been going there for service since I bought my car. More

by Atraub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 26, 2026 -

Keffer Volkswagen responded

Thank you for your continued trust in Keffer Volkswagen. We appreciate your kind words about our service and team.

June 20, 2026

Morris was great, Keffer VW was an amazing dealership to purchase from! Highly recommended!! Go see Morris!! More

by pathenry055
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morris Bowman
Jun 20, 2026 -

Keffer Volkswagen responded

Thank you for recommending Keffer Volkswagen. We appreciate your feedback about your experience with our team.

June 17, 2026

Had an issue with parts department, but they went above and beyond to make it right. Very pleased. More

by PSCRUGGS2016
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know the name of the person that assisted me. The receipt doesn't have a name
Jun 20, 2026 -

Keffer Volkswagen responded

Hello, We value customer satisfaction and appreciate you sharing your feedback. We would appreciate the opportunity to speak with you about your experience with our Parts Department regarding the status of your order and the communication you received. Please provide us with your preferred method of contact when you have a moment to further discuss. Thank you, Customer Service Team contactus@keffervw.com

June 03, 2026

Took my IS. 4 in for 50K service and a possible nail in a tire. Was quoted 2 to 2.5 hours. Car was ready at 2 hours. Tire patched. Ran it through a car wash when More

by 75_sparrow.odds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 03, 2026 -

Keffer Volkswagen responded

Thank you for sharing your experience with the 50K service and tire repair. We’re glad the timing worked out and you appreciated the car wash. We appreciate your feedback about Keffer Volkswagen.

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