Keffer Volkswagen

All About The Customer I came in to get service done on my car, after talking with Daryl Radford, I ended up leaving with a brand new 2016 Volkswagen Passat with the works! I came in to get service done on my car, after talking with Daryl Radford, I ended up leaving with a brand new 2016 Volkswagen Passat with the works! He fought and fought over and over to make sure we got the deal WE WANTED. Absolutely amazing customer service. More

Still Pending Took a while... But everything was good! Make sure you go to Joe Matanovic if you're considering purchasing a vehicle. He will get the job done and ma Took a while... But everything was good! Make sure you go to Joe Matanovic if you're considering purchasing a vehicle. He will get the job done and make it easy! More

Friendly, informative, honest I bought a 2015 Passat TDI online through Keffer VW .Dominic Man was a great salesman I would tell anyone to buy a car with him. I bought a 2015 Passat TDI online through Keffer VW .Dominic Man was a great salesman I would tell anyone to buy a car with him. More

thanks for the experience never will forget it i had a wonderful experience buying a car from keffer volkswagon . jeffery hayden was most helpful with our needs and our options as to what we could i had a wonderful experience buying a car from keffer volkswagon . jeffery hayden was most helpful with our needs and our options as to what we could afford and payments never had i had a salesman be so kind and courteous. the keffer team worked wonderful i must say thanks to everyone there for all the help thanks again More

Misleading.. I am not one to post reviews but I am so unhappy with my recent experience at Keffer I hope others don't find themselves in the same boat. I have I am not one to post reviews but I am so unhappy with my recent experience at Keffer I hope others don't find themselves in the same boat. I have leased VW's for over 10 years I've mainly worked with Flow in WS but tried to score a "better deal" this time and was suckered in and stuck with a trade in bill of almost $3000. (Some of that expense is mileage overage).....but I have never paid any remaining money from one trade to another. Not for anything- not mileage, not a scrape, nothing. Trading in has always been easy and fun but not anymore. I have been waiting and waiting to hear back from the sales rep that assisted to help me work this out but no response. I have asked repeatedly to turn in the new car and take back mine, but was told they are working to help with the balance. During my transaction I was told the most I would pay would be a "few hundred" for mileage overage. I was a little worried but ok. Then when I received my bill I was charged for dings and knicks on the car, mileage. I wasn't that far over on my mileage and you would think loyalty would mean something. When I asked about the numerous charges the sales rep said "oh it was dark". "I didn't notice you had a ding in the car". He specifically said as long as the tires are ok you don't need to worry. Well worry you will if you don't know every term thrown out during your trade. Basically as car dealerships are known for they said whatever they wanted to sell me the car and left me stuck. I am so disappointed with this experience not only will I not work with Keffer again I am sad to say I don't think a VW will be in my future either. Fyi I have since learned the term "grounded" means you are screwed. Ask Keffer. And check out Flow, they have always been up front and honest. More

Great Experience here, Always! I now drive two VWs, Passat and Jetta, thanks to Daniel, Darryl and Michael for their undivided attention, patience and help getting me out of two pre I now drive two VWs, Passat and Jetta, thanks to Daniel, Darryl and Michael for their undivided attention, patience and help getting me out of two previous cars I wanted to trade in. They're very knowledgeable and helpful with Everything! More

Preowned car experience I bought my first car, a pre-owned Toyota, from Joe. Since I knew exactly which car I wanted he was really quick and helpful, and made sure I got a go I bought my first car, a pre-owned Toyota, from Joe. Since I knew exactly which car I wanted he was really quick and helpful, and made sure I got a good deal. There was quite a bit of paperwork since I'm a first time car owner and he was patient throughout the process. He made sure I understood the ins and outs of the car before I left the lot, and even made sure it was super clean and had new rubber floor mats. Thanks Joe!! More

Amazing Service! I want to thank Keffer Volkswagon for everything that they did for me in order to help me get into a new vehicle. I am so excited about my new 2016 Je I want to thank Keffer Volkswagon for everything that they did for me in order to help me get into a new vehicle. I am so excited about my new 2016 Jetta Sport! I have to send a very special thanks to Bryan Smith and Seeram Kirpaul. These two went above and beyond their expectations and it was GREATLY APPRECIATED. More

Great buying experiance 2 1/2 years ago I decided to purchase a Volkswagen. I searched online and found a Passat that I liked at Keffer. I spoke with Daniel DeCicco and he co 2 1/2 years ago I decided to purchase a Volkswagen. I searched online and found a Passat that I liked at Keffer. I spoke with Daniel DeCicco and he convinced me that it would be worth my while to make the 5 hr round trip and pass the numerous VW dealerships on my way including the one that is 5 min from my house. Hesitant, I made the trip. Daniel and the sales team were awesome to work with. There is no pressure or gimmicks, just down right southern hospitality. I purchased the Passat and made the trip home. Last week I decided I wanted to buy a newer Passat as the one I owned was getting high on mileage. I knew I needed to call Daniel. I decided which Passat I wanted and was set to pick it up on a Friday. (I don't bother test driving these cars because I already know they are awesome.) Well I called Daniel the day before and asked if I could pick it up that night. He had already left work that day had made plans, but he offered to cancel them and come back in for me. I left my house at 5 pm and made it to Keffer at 7:30 pm. Daniel already had the paperwork ready to go. I traded in my old Passat and was driving the new one home at 8:15. Thank you Daniel for everything. As long as you work there I will be a customer! More

Awesome This is a great place, awesome people. fast amazing service very friendly ! I would greatly recommend this to anyone looking for a new or used car. This is a great place, awesome people. fast amazing service very friendly ! I would greatly recommend this to anyone looking for a new or used car. More