Keffer Volkswagen
Huntersville, NC
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Best deal on a pre-owned Worked with Joe M (I dare anyone to actually pronounce his family name right) and we struck a deal on a warranted pre-owned Passat. It was the cheapes Worked with Joe M (I dare anyone to actually pronounce his family name right) and we struck a deal on a warranted pre-owned Passat. It was the cheapest CPO on the lot and it was a top range SEL Passat. The dealership is open long hours, i just drove in and was being shown a car within minutes and our test drive was easy too. Ok the website is kinda sucky with all its bling and attention grabbing stuff, but the price on that Passat was rock bottom. Thanks guys. More
Joe was the nicest salesman I ever worked with. Joe was very professional and made sure I got a good deal. He knew how badly I wanted my car and he wanted me to be happy. I am and I love my new Volk Joe was very professional and made sure I got a good deal. He knew how badly I wanted my car and he wanted me to be happy. I am and I love my new Volkswagen. More
Most laid back experience ever!!!! Joe was awesome and made my car buying experience painless! He was professional, honest and didn't play games. I feel like I got an amazing deal for Joe was awesome and made my car buying experience painless! He was professional, honest and didn't play games. I feel like I got an amazing deal for my dream car!!! More
Best experience ever. Ask for Rick. Excellent customer service.......No questions left unanswered. Everyone in the dealership goes that extra mile to make sure you Ask for Rick. Excellent customer service.......No questions left unanswered. Everyone in the dealership goes that extra mile to make sure you are satisfied. 09/08/2015........Elizabeth Brown More
Great Experience Darryl Radford from Keffer Volkswagen made my car buying experience so easy and so comfortable from start to finish. Everyone I met there was so nice Darryl Radford from Keffer Volkswagen made my car buying experience so easy and so comfortable from start to finish. Everyone I met there was so nice and made me feel very valued. More
Worked hard to get me in my car I went to Keffer with a tall order...I wanted a 6 speed Passat TDI - just as the 2015's were being blown out. Not only did they find one, but resolve I went to Keffer with a tall order...I wanted a 6 speed Passat TDI - just as the 2015's were being blown out. Not only did they find one, but resolved the lowest price I had been offered and went all the way to Georgia to bring it to me. Joe, Dewayne, and Shawn all helped me feel like I got a great deal and a great (hard to find) car. I'd go back there for my next car. More
Awesome!! Great great great great customer service and thorough explanation of each and every car we test drove!!!!!!! Highly recommended. Ask for Darryl!! Plea Great great great great customer service and thorough explanation of each and every car we test drove!!!!!!! Highly recommended. Ask for Darryl!! Please please! Please! More
Best car buying experience My husband and I had the best car buying experience possible with Rick Holland and the others at Keffer. We went in with what we wanted i.e. car make My husband and I had the best car buying experience possible with Rick Holland and the others at Keffer. We went in with what we wanted i.e. car make and model, price, and payment. We left with all of those things meet. Rick and the used car finance guy went out of their way to make the deal happen! We love the car and have already told multiple friends about our experience with Rick and the others at Keffer VW! More
Worst Experience Ever, Don't go to Keffer! Worst customer service ever. Salesman Rick Holland was eager to make a sale, but as soon as I bought my vehicle, he completely forgot who I was. I wa Worst customer service ever. Salesman Rick Holland was eager to make a sale, but as soon as I bought my vehicle, he completely forgot who I was. I was given only one of the two keys I was guaranteed -- it took multiple weeks to receive my second key (which was mailed to the wrong address even after I called and informed three separate departments of the correct address). It has been 3 months since I purchased the vehicle, and my license tags have still not been delivered. Each time I call and talk to a department (Rick Holland on several occassions, Chad Owen the manager, Cheryl Goode, Sean Bristol in finance, and the tag and title department) I'm given no answers, no call-backs, and NO CUSTOMER SERVICE. No license plate has been delivered, they are non-responsive, and I would not recommend them to anyone who desires any modicum of customer service. More
Kelly's new Jetta I love my new Jetta TDI! It's an amazing car, and the service I received from the team of workers was phenomenal. I have to include that Brian wiles w I love my new Jetta TDI! It's an amazing car, and the service I received from the team of workers was phenomenal. I have to include that Brian wiles was an amazing salesmen to deal with.This has by far been my best car buying experience. I will definitely be recommending this dealership, and Mr. Brian. More

