
Keffer Volkswagen
Huntersville, NC
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Above and Beyond customer Experience Rick Holland of Keffer Volkswagen is truly an outstanding professional. Not only does he listen to the customer he actually delivers on what he commu Rick Holland of Keffer Volkswagen is truly an outstanding professional. Not only does he listen to the customer he actually delivers on what he communicates. Thanks Rick for also spending the time to get me familiar with the new vehicle. I also would recognize Sean in the finance department for his help in making the total experience top shelf. More
Lance is the best!!! My Experience at Keffer Volkswagen was amazing. My salesman, Lance Black, is awesome and made my car buying experience easy. I truly recommend buying My Experience at Keffer Volkswagen was amazing. My salesman, Lance Black, is awesome and made my car buying experience easy. I truly recommend buying a car from Keffer VW and most definitely ask for Lance, he is not your typical salesman and will put all your needs first. Thank you again Lance for making this experience the best and I look forward to seeing you next time I need a car. More
The Best Car Buying Experience Rick made buying a new car very easy. He went above and beyond for me on this car purchase. Thank you for a great car buying experience! Rick made buying a new car very easy. He went above and beyond for me on this car purchase. Thank you for a great car buying experience! More
Engaging experience Had a very pleasant experience talking to TimBo about the new Volkswagens and really went out of his way to demonstrate the difference in the cars. He Had a very pleasant experience talking to TimBo about the new Volkswagens and really went out of his way to demonstrate the difference in the cars. He was extremely open to me asking him questions. Kristen was also very helpful and informative about my service. I was very pleased with the fact that even though I came in after hours for my oil change, she was able to flag someone down for me to fix up my car last minute. I appreciate that my commute was not a wasted one. I always choose Keffer VW for all my VW maintenance. -Nick More
As expected Communicated with Tim through email before arriving. Everything was the quality described in the communication and expectations were met. Thanks for Communicated with Tim through email before arriving. Everything was the quality described in the communication and expectations were met. Thanks for having things ready and making this a painless process.. More
Great service, great deal! Timbo did a great job! Very knowledgeable in VW vehicles. He went over and beyond to work out a deal that fit our needs. I will totally recommend hi Timbo did a great job! Very knowledgeable in VW vehicles. He went over and beyond to work out a deal that fit our needs. I will totally recommend him to any one who considers purchasing a VW. More
New Car Purchase . Good Deal. Great Sales Person. First - Rollin Hannah is a profession. Excellent to work with and no hassles.. Second - I got a good deal on my new 2014 Passat TDI. Not quite as First - Rollin Hannah is a profession. Excellent to work with and no hassles.. Second - I got a good deal on my new 2014 Passat TDI. Not quite as good as I had wanted. but a good deal. Keffer's price was lower than any other VW dealer around and in the end it made it worth an hour and a half drive to the dealership. The deal was a long time in the making but thanks to Rollin's continued efforts, I got the car I wanted at near the original offer I made for it. Rollin continued going back to his managers and presenting my offer and after several weeks they countered with an offer I could accept. It was real close to my offer (only a few hundred dollars difference). Once a price was agreed upon, Keffer emailed me a signed offer and I drove down to pick up my new Passat SE TDI. Rollin knew I had a three hour round trip so he got as much of the paperwork and other formalities out of the way before I arrived at the dealership. Once I was there, it took about a half hour to get with a finance person and sign the paper work. I've had my Passat less than a week and so far it has been a pleasure to drive, better than my 2010 Jetta TDI and roomier. The fuel mileage has exceeded to EPA estimate by a considerable amount. The overall experience was good. It would have been great if Keffer had accepted my offer when I first made it. That was the only negative point in the sale. More
Buy Your Next Car Here! just drove home our new 2014 tdi wagon - 2nd car we have purchased from this dealership at a great price. Timbo made shopping a pleasure and and Dwa just drove home our new 2014 tdi wagon - 2nd car we have purchased from this dealership at a great price. Timbo made shopping a pleasure and and Dwayne made the financing smooth. With the beautiful showroom and modern lounge area, keeping up maintenance will be a pleasure when visiting Keffer VW. More
Possibility of purchasing new Touareg Good experience. Tim was knowledgeable about the vehicle. I respect a salesman who drives what he sells. Pleasant experience and no pressure about pro Good experience. Tim was knowledgeable about the vehicle. I respect a salesman who drives what he sells. Pleasant experience and no pressure about process. Will recommend Tim to others considering a VW. More
Professional Great service from everybody including sales and finance personal. Easy buying process from internet site with quick response from sales staff. Will u Great service from everybody including sales and finance personal. Easy buying process from internet site with quick response from sales staff. Will use this dealership again. Easiest car buying experience ever! More