Keith Pierson Toyota

Jackie Chan a awesome and hardworking young lady that stuck with me and helped me find the right vehicle for me and my husband, I like Keith Pierson friendly staff, they make you feel like a part of the stuck with me and helped me find the right vehicle for me and my husband, I like Keith Pierson friendly staff, they make you feel like a part of the family, keep up the good work guys! More

From the moment we encountered their first staff member at the front door to the easy going, packed full of good information conversation with Salesperson Jackie we knew we were in the right place to buy a at the front door to the easy going, packed full of good information conversation with Salesperson Jackie we knew we were in the right place to buy a vehicle. All our questions were answered that day and after and best of all we were heard. More

Kennedy is an excellent salesman. He sold us a 2026 RAV 4 in March, unfortunately lady ran a red light & totaled it. Kennedy worked hard getting us back in 2026 RAV 4. We appreciate h He sold us a 2026 RAV 4 in March, unfortunately lady ran a red light & totaled it. Kennedy worked hard getting us back in 2026 RAV 4. We appreciate his efforts. More

Very professional, friendly and helpful. Our sales rep was Adam Trongo. He was great. Helped us get into our new Camry. Our Financial rep , Jeff, was also very professional and guided us th Our sales rep was Adam Trongo. He was great. Helped us get into our new Camry. Our Financial rep , Jeff, was also very professional and guided us through all the paperwork. Would absolutely recommend these two men. . More

Christian was my sales rep. and he did a excellent job,I purchased a car I didn't like so,Christian went above and beyond.to get me into a 2026 car that he knew I would like espe and he did a excellent job,I purchased a car I didn't like so,Christian went above and beyond.to get me into a 2026 car that he knew I would like especially the color,he just knew exactly.He is very patient young man,and good on his word,very knowledgeable about setting everything up in my new car also, Thank You, More

Dominick Barksdale was my sales rep and he did a superb job of representing both the dealership and my family. Dominick drove the car to my house to show me color and equipment and that was a surprise - de job of representing both the dealership and my family. Dominick drove the car to my house to show me color and equipment and that was a surprise - definitely a plus. Dominick is articulate, friendly, knowledgeable and thoroughly professional. The dealership is a delight to spend time in and very clean and pleasant. We. Turned down other dealerships and car makes to be with Keith Pierson - the atmosphere is very even and all employees are on the lookout for ways to keep customers smiling, hydrated, aware of what is being done on their behalf and satisfied with service. More

Excellent customer service. The best sales rep Joe Ruiz. Ignacio was a really good person too to complete our business. The best sales rep Joe Ruiz. Ignacio was a really good person too to complete our business. More

I did not have a great experience at Keith Pierson Toyota. We ended up buying a 2026 Grand Highlander and that experience was poor. We had to come back in and resign papers because of clerical err Toyota. We ended up buying a 2026 Grand Highlander and that experience was poor. We had to come back in and resign papers because of clerical errors, had to return to get the all-weather floor mats, but the biggest complaint was when we tried to get numbers on a second car purchase - a Camry. We simply wanted to get an idea of the monthly purchase/lease payments and the sales guy repeatedly refused to give us numbers 'because the car was not on the lot'. Eventually they gave us some ridiculous numbers of a mid-trim package ($4k down at $750 per month with no trade). The salesman then asked me if I knew where the exit door was...My wife and I were stunned! More

We were promptly greeted. Original goal was to test drive, but ended up new Toyota owners! Kennedy and Julian were very helpful in getting us a car that met our criteria. W Original goal was to test drive, but ended up new Toyota owners! Kennedy and Julian were very helpful in getting us a car that met our criteria. We were interested in a new Rav4, but not crazy about the colors offered. We also didn't want a black interior which is so hot in Florida's summers. They showed us a Crown Signia SUV that met our criteria (this car was not even on our radar, but it's highly rated by Consumer Reports). Took it for a spin and loved it. They offered us a good trade in for our 2017 Highlander. We didn't have the Highlander with us and title was in safe deposit. This was on a Thursday. Couldn't get back to dealer until Monday, so Kennedy drove our new car to the house about 30 miles away and picked up the Highlander which saved us an extra trip to Orange Park. Start to finish, this experience took only three hours which was great. They went the extra mile. More

Overall great service, although the lady who works in the cafe is extremely rude and unprofessional. One of the woman who works there asked for a simple bowl and the cafe lady goes completely off on her sayi cafe is extremely rude and unprofessional. One of the woman who works there asked for a simple bowl and the cafe lady goes completely off on her saying they don’t have enough and refused to give her one. The whole waiting room could hear her going off on this woman and everyone looked extremely confuse over it being a simple bowl…. There were plenty up there as well. To abruptly go off on this woman makes it seems as though she’s mentally unstable and not fit to be interacting with people. She doesn’t even really acknowledge the customers either. Super strange experience but good other than that. More