Keith Pierson Toyota

I wrote a complaint earlier today about a problem I had with Keith Pierson Toyota in Jacksonville, FL. I have had resolution with this complaint today. Thank you. Pat Aschinger-Lee with Keith Pierson Toyota in Jacksonville, FL. I have had resolution with this complaint today. Thank you. Pat Aschinger-Lee More

Jackie & Toya exceeded our requests for GPS & a better stereo. We are still figuring out all the features and extremely happy when we hear our song on the radio! The biggest surprise was the "moon better stereo. We are still figuring out all the features and extremely happy when we hear our song on the radio! The biggest surprise was the "moon roof" in the back seat and the mean looking headlights! We are happy Chris Jordan came out of retirement so we could talk about Army versus Navy...Army all the way with Mike in finance! Hoohah! More

My overall buying experiance was Wonderful ! Daniel is a very good car salesmen. Our family has bought 5 Toyotas and I know we wil buy more from this dealership ! very good car salesmen. Our family has bought 5 Toyotas and I know we wil buy more from this dealership ! More

Great experience. Everyone was professional, knowledgeable and very helpful. It was a pleasure dealing with them and I would highly recommend this dealership to anyone. knowledgeable and very helpful. It was a pleasure dealing with them and I would highly recommend this dealership to anyone. More

This was probably the best car buying experience that I have ever had. I have had very good luck with the camrys and with this dealership for service. Jackie did a truly exceptional job of getting us the c have ever had. I have had very good luck with the camrys and with this dealership for service. Jackie did a truly exceptional job of getting us the car we wanted at very acceptable price and I would gladly refer other people to this dealership. More

This is my second car with Kieth first went great no problems with the deal or service over the years. Well on this one they kept calling me about trading in my old car and how they would give me a grea problems with the deal or service over the years. Well on this one they kept calling me about trading in my old car and how they would give me a great deal on a new one. AS everyone knows there are no great deals when you deal with a car lot new or used, but because of the first car I figured they would treat me right. When we started I told them blue-tooth and XM radio was a must on any car I would buy. WE did have a problem with xm radio, but with the help of Jonathan McDowell everything turned out great. More

Daniel is very likeable and instead of trying to "sell" me any car, he listened to what I wanted. He was very informative about all aspects of the vehicles he showed me and took the time to walk "sell" me any car, he listened to what I wanted. He was very informative about all aspects of the vehicles he showed me and took the time to walk me through everything on the RAV4 I decided on. I will come back and ask for him if ever I want to buy another Toyota. More

I purchased my vehicle in Aug 2013 Toyota van. I bought my car with trade in car. Price is ok not so good but hard to deal with finance and sales person. Mostly when you buy a new or old vehicle both party my car with trade in car. Price is ok not so good but hard to deal with finance and sales person. Mostly when you buy a new or old vehicle both party should agree up on specific price. But in my case I got different number in finance office since they never talked to finance people. so carefully before you write or sign anything with this people. they never offer any extra warranty since they were confused about my deal. they put advertise in News and TV for satisfaction is guaranty but after i signed my papers no one listen not even owner .I called 100 times but he called only once and left message but then after never called me at all .His sec always makes new story just like teaching kids. I don't understand why ? they never talked. Their sales manager also gets confused about our deal so not even care about our issues I contacted southeast Toyota to find better answer but no hope. As a customer I request you to clear your deal so you will not get any new surprises at the end. I would not recommend this dealership to anyone not because I got bad experience but they have very low standard of customer service and they not even care after you purchase. I am posting this review after I waited long time . Good luck ! careful about their offers More

My husband and I went looking at Toyota Sienna Vans it is the 3rd one i have purchased since 2001. We have never been to this particular dealership before. The Dealership is impecably clean and every one we the 3rd one i have purchased since 2001. We have never been to this particular dealership before. The Dealership is impecably clean and every one we came in contact with from the time we came thru the door was extremely nice and very attentive. We had been to another dealership in town and they only had 1 car to look at and seemed to think I would take what they had rather than what I wanted, it was a real turn off to buying a car. The atmosphere at Keith Perason was totally different , they had a better selection of Vans with different options, some the other dealership would not offer and we had a delightful experience so much so that they made me a good deal that I felt I should not pass on and we left in my new car. We love it the sales woman Jackie was wonderful, she was pleasant she spent time with us but was not pushy and was knowledgeble about our questions. There was another man that helped out he was very patient with my husband who was pushing the limit on the deal but gave in and was happy. I would say this dealership treated us more like family than just customers. Jackie is more like a family friend than an auto sales person if you know what i mean I feel like I could call anyone there and get help if I needed and said too. I will highly recommend Jackie and this dealership to my friends and family members from now on. They have my busniess from now on. We were cash customers. Sincerely, Happily Mrs. Patricia Novak More

The service was excellent. The people were very friendly.Great quality cars. Were able to work with us on our pricing, and finding us a car that would best suit our needs. I would encourage my fami friendly.Great quality cars. Were able to work with us on our pricing, and finding us a car that would best suit our needs. I would encourage my family and friends to visit them. More