Keith Pierson Toyota - Service Center

Keith Pierson is a wonderful dealership but I purchased a $60,000 truck that didn't come with a hitch and I want one put on because I need for my business. Other than that I love everything about how Keith P $60,000 truck that didn't come with a hitch and I want one put on because I need for my business. Other than that I love everything about how Keith Pierson treat me as a customer. More

Was there for service this after noon. Everything was great. From the service advisor to the young lady work the café. She took my order and got it to me in no time. Everything was great. From the service advisor to the young lady work the café. She took my order and got it to me in no time. More

Adam Lee was an outstanding service advisor. He was friendly and professional. He explained everything that was wrong with my car in detail and answered all my concerns and questions! I highly r He was friendly and professional. He explained everything that was wrong with my car in detail and answered all my concerns and questions! I highly recommend if you want a service advisor you can trust! More

Please be aware! ! 1/6/2023 I went to Keith Pearson to get my 2019 Toyota Highlighter Serviced. While I was there, I decided to browse the New Cars in the showroom and ! 1/6/2023 I went to Keith Pearson to get my 2019 Toyota Highlighter Serviced. While I was there, I decided to browse the New Cars in the showroom and was assisted by Sales Associate “Doc Swapsy”.I was ONLY BROWSING. He went to get the keys to the TOYOTA RAV 4 for a test DRIVE. I NEVER filled out a Credit Application. On February 6th. I received a letter from Equifax stating I had a hard Credit Inquiry on my Credit Report from Keith Pearson. I went to Keith Pearson to make a complaint to the Manager. They have been unable to produce anything that states that I gave them permission to run my credit. They also did another hard inquiry my credit January 30th. I was told by sales manager, “Joshua Steward” there was nothing they could do for me, except them your car🤷🏽‍♀️ Please Be Aware of Keith Pearson and Protect your Credit and also Prevent any unauthorized Credit Inquiries. I have had 2 UNAUTHORIZED CREDIT INQUIRIES WITHIN 30 Days!!! More

Extremely disappointed. I called 2 consecutive days before 10 am to speak with someone in the service department about getting 4 new tires for my Highlander —- no response n I called 2 consecutive days before 10 am to speak with someone in the service department about getting 4 new tires for my Highlander —- no response nor callback. There will NOT be a third call. More

All I can say is that Mr. LaCoya guided me through every step, not only just to sell me a vehicle but he called me just to make sure I was happy with my purchase. I am truly g LaCoya guided me through every step, not only just to sell me a vehicle but he called me just to make sure I was happy with my purchase. I am truly grateful for his care thank you again More

Great, Amazing, hard working people. The service is so quickly done thanks Joeyirak1 for your help The service is so quickly done thanks Joeyirak1 for your help More

For 15-20 years Mr. Kennedy has sold car to us. The experience is always wonderful. Well my husband passed 3 years ago. He always took car of the car taking them to t Kennedy has sold car to us. The experience is always wonderful. Well my husband passed 3 years ago. He always took car of the car taking them to the dealership for maintenance. Since he passed I've had to take this chore. Being a woman living alone with children out of state, Keith Pierson Toyota and Mr. Kennedy has become my lifeline. They have leaded and guided me through the upkeep of my car. When the miles were high and repairs was needed that was beyond what I could handle, Mr. Kennedy walked me through the process of trading my car and purchasing another. I appreciate their professional opinion, suggestions and loved the outcome. I am always greeted with a family smile, and a comfortable atmosphere. I will always shop and recommend Mr. Kennedy to all i know looking to purchase a car. He simply the BEST! More

I like the servixe department. Bo is excellent and i nake sure i only deal with him. The overall service team is good. They are pretty busy and I try to make an appointment with Bo but if not he find nake sure i only deal with him. The overall service team is good. They are pretty busy and I try to make an appointment with Bo but if not he finds a way to fit my vehicle in with no hassle or long wait. More