Keith Pierson Toyota

The dealership tried to pull the bait and switch. Quoted a price over the phone and then after an hour drive to their dealership no truck. They could not find, they then brought us the wrong one, and then f a price over the phone and then after an hour drive to their dealership no truck. They could not find, they then brought us the wrong one, and then found the one we came for but we were told it was too nice for us!!!!! Rude inconsiderate staff. Never going back never recomending !!!!!! More

We have been buying ours vehicles for many years from Keith Pierson Toyota. Jackie has been out number 1 salesperson and we have come to think of her as a friend. As a representative of Keith Pierson s Keith Pierson Toyota. Jackie has been out number 1 salesperson and we have come to think of her as a friend. As a representative of Keith Pierson she has gone above and beyond to satisfy our needs. More

Marcus Ratcliff our sales associate worked hard to meet the needs of his client & done it with integrity & a smile on his face. Marcus was eager but not pushy to ensure we were pleased with the vehicle of the needs of his client & done it with integrity & a smile on his face. Marcus was eager but not pushy to ensure we were pleased with the vehicle of our choosing. He answered questions I had in great detail & ease. He also has contacted me on a couple of occassions since the purchase to see if I had any questions, concerns etc. Coming from a sales/finance background Marcus did his job & did it well. His #1 priority was to ensure we made our decision based on different variables that met our families needs. I would HIGHLY recommend Marcus & have done so already to a few friends & family. We will be back! Teresa Ballance in finance was just a pleasure to work with. Her bubbly personality was award winning. She explained everything in great detail down to all the warranty options that were available. She answered all the questions we had & continued to have a smile on her face even with the few technology issues she was having while we were there. She kept her professionalism the entire time & did so with a genuine smile on her face. She is definitely an asset to this dealership. More

Everything was great during my visit to Keith Pierson Toyota, everyone was very friendly and helpful. My car is great, I'm another satisfied customer. Toyota, everyone was very friendly and helpful. My car is great, I'm another satisfied customer. More

We visited the dealership on 7/28, not intending to buy. Erin met us at the door and made us feel like VIP's. Erin worked diligently with us and for us to find the perfect car. Another salesman tried to sw Erin met us at the door and made us feel like VIP's. Erin worked diligently with us and for us to find the perfect car. Another salesman tried to sway us toward more 'affordable' pre-owned cars; but Erin helped us shop until we found the Scion we needed. Erin has followed up to make sure we get the most value from our purchase, and has gone the extra mile(s) to facilitate the closing. Theresa helped us set up a plan we could afford, and expedited the paperwork. Everyone was very friendly and professional-I can see why people come from all over to shop here! More

Jackie at Keith Pierson Toyota has always treated with great respect and courtesy, i have purchased several cars from her at Keith Piersons and she has always given me great results on buying my toyotas w great respect and courtesy, i have purchased several cars from her at Keith Piersons and she has always given me great results on buying my toyotas with great deals and great vehicles. I would highly recommend anyone looking for a new Toyota to go to Keith Pierson of Jacksonville Fl and locate Jackie for purchasing your next Toyota. Also Fred Algre in servicing is great for keeping your toyotas in excellent condition on any services. Overall this dealership has always been there whne needed. Thanks again Jackie for another great purchasing of my Toyota Tundra. Harold W Webb Callahan Fl More

Service being the predominant feature of your dealership, I wanted to give my business to one that would honor it. My experience was well rewarded through working with Jackie and Ray for they made my time at I wanted to give my business to one that would honor it. My experience was well rewarded through working with Jackie and Ray for they made my time at your dealership a pleasure. In addition, Jackie has given me 2 classes of instruction and is very patient with this senior, senior citizen who is unknowledgeable over the workings of this Rav4 Toyota. She also has made it very clear that she will be available to me as I need more instruction. I am looking forward to the future continued service that I have already experienced at this dealership. Thank you Keith Pierson Toyota , Jackie and Ray for making me feel like a part of the Toyota family. Jane Howton More

Mr. Brown was such a pleasure to work with I will refer everyone I know that needs a car to him. I told him what I was looking for and he worked it out. He also knew a lot about the product. everyone I know that needs a car to him. I told him what I was looking for and he worked it out. He also knew a lot about the product. More

We originally looked at a Scion FRS at a dealership closer to where we live and were treated horribly!!!!!! We Called Keith Pierson immediately after we left the first dealership we went to and verifi closer to where we live and were treated horribly!!!!!! We Called Keith Pierson immediately after we left the first dealership we went to and verified that they had the car we were looking for on the sales lot. From the initial phone call the staff was friendly and more than willing to to accommodate our needs. When we arrived at the dealerships staff held open doors and were smiling and friendly, and not those fake smiles that say they pay me to do this but smiles that were worn because they were happy to be doing their jobs even at the late hour on a sunday when we were showing up on their doorstep. Sales Manager Tony (who took our initial phone call) introduced us to our sales representative Alex Boyle ( AKA completely awesome) who took us through the lot and showed us different models of the vehicle that they had to offer (Scion FR-S) and explained each one of the features as well as the warranties and extras that Keith Pierson offered that others did not. After we sat down to talk price and we were given every single thing that we had asked for, and the extras that we wanted that were not available were still taken in to consideration in the price of the vehicle. After spending two hours looking and talking we informed the salesman that we would be back tomorrow and were met with no pressure whatsoever to have to do the deal then or no deal (typical of every other car dealership that i have been to). The following morning Alex called us and we solidified a time to come back and purchase the vehicle as well as share information about upgrades that I had asked about the evening before ( this guy was really paying attention to our wants and not just trying to make a sale!!) We came back to the dealership that evening and purchased the vehicle with Alex and as out finance manager who was also wonderful to deal with. It took no time at all to get through the paperwork and secure the vehicle in writing. Our Manuals were explained to us in depth and the car was clean and delivered to us in the front of the building. The following day we were called to ask if we had any further questions and to ask how we liked the vehicle, were also called four days after the sale to be asked the same. Since we have been married we have purchased several vehicles (10 to be exact) and I have never had an enjoyable buying experience until now!!!!! To be taken care of by such an amazing staff (especially Alex) and not be pressured or bullied was amazing and to deal with people who take the time to listen to your wants and needs and then match you up with what you are looking for that fits your budget is flat out over the top. IF YOU ARE GOING TO BUY A CAR DO IT HERE........... AND ASK FOR ALEX!!!! More

This is my fourth car bought from this dealership. Coming back for a fourth time says A Lot! We have had nothing but excellent experiences with little to no haggling over prices. They make a potenti Coming back for a fourth time says A Lot! We have had nothing but excellent experiences with little to no haggling over prices. They make a potentially stressful time pretty easy. Daniel Brower was very professional, very helpful, and very ethical in his approach. I would highly recommend him! I bought exactly what I wanted with no pressure to do so. Dr. Jon Schneider More