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Keith Pierson Toyota

Jacksonville, FL

4.8
1,320 Reviews
Keith Pierson Toyota is a family-owned and -operated dealership that's proud to bring quality service to Florida drivers. Visit our Toyota dealer in Jacksonville, FL, to buy or lease a new Toyota, or schedule a visit at our auto repair center that's open seven days a week!
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6501 Youngerman Circle

Jacksonville, FL

32244

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Showing 1,320 reviews

July 20, 2013

Great experience. Went in to look at and price a Toyota Avalon Hybrid and ended up buying a new car. Toya and John (FInance) were very accommodating and answered our numerous questions. We've used Keith More

by JANDAMONPARKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TOYA BROWN
July 15, 2013

My parents and I came to Keith Pierson Toyota to replace my Honda, and we purchased a 2013 Toyota Corolla. The sales staff, Marcus & Bryan, were absolutely awesome! They were completely accommodating, patie More

by KarenElizabethMacLeod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus (Ratcliffe?), Bryan Jones & Shawn Eodice
July 14, 2013

Ms. Jackie worked diligently with my wife and I in a very short time window (3 or so hours). Ms. Jackie was courteous and not overbearing in the slightest. My time at the dealership was comfortable and I be More

by davidbridier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Saint-Pierre
July 13, 2013

I felt they treated me fairly with the trade in value they gave me for my truck and that I got a fair deal on the new truck. Everyone was friendly and courteous. More

by Gwakie24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Jones
July 13, 2013

i selected the Toyota Tacoma over the Computer and since i have dealt with Keith Pierson Toyota before and had great experiences in the past with them I made selection. i then talked to Daniel about the Tru More

by jsfakianos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Brower
July 09, 2013

I traded 2 cars for 1 camry, car is great, saleswoman, Jeanna was excellent, but after I experience some issues (like getting money back or keep interest rate promised) I was victim of disrespect and disd More

by aa1964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
My saleswoman was very nice and caring, but after I bought the car I experienced the worse nightmare ever. Will never buy from them again.
Jul 25, 2013 -

Keith Pierson Toyota responded

In response to Ms. Abud’s less than flattering view of our dealership. I am stunned as this dealership and myself went to great lengths to get Ms. Abud an interest rate far less than she qualified for. As far as any money owed to her, it was explained clearly that we could not refund the money until we received clear titles on the trade-ins. Even as we had to have Ms. Abud escorted from our dealership, based on her behavior, we still went above and beyond and hand delivered her check to her home, as soon as, we were able. No good deed goes unpunished.

Jul 25, 2013 -

aa1964 responded

Mr. Pierson In no moment I remember being escorted out of your dealership. I left on my onw will after a personal promise from your manager in front of a police officer from JSO to deliver my check the next day. Which happened because apparentely he was the only one interested in end the nightmare I wwent through. I came to realize that you don´t respect people or your costumers as if you did you would had apologized already instead of threathening me or harass me at workplace. I have no words to describe your behaviour and as you said: no good deed goes unpunished! I rather forget that I ever went to your store than to reply to you again. It is not worth it. I would gladly undo the whole deal. You got 2 awesome cars for $26k that are worth more than $30K and you are insinuating \i got the greatest deal in earth??? please forget me as I am trying to forget you and my horrible experience with your delearship!

July 09, 2013

Doing business with this dealership was an experience unlike any other I've ever had when buying a car. Everyone was so helpful & friendly but most importantly to me, they were sincere. I would (alread More

by chillermekanik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
curtis Brown
July 04, 2013

Excellent car buying experience. Brought a friend to Keith Pierson and ended up with both of us buying new 2013 Camry's. Daniel was a great salesman and went beyond expectations to ensure I was satisfi More

by bobcat3059
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Bower
July 04, 2013

Great experience and I would recommend you checking them out, and giving them a chance to earn your business. We purchased 2 Camry's the same day and we were very happy with the professional, and personal More

by breevs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Bower
July 01, 2013

When I got there Donald greeting was friendly. He was very knowldegable on the different car models. I didn't feel pressured at all. Donald made me feel very comfortable. I will and have recommended Ki More

by Go4gators
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Wyche
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