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Keith Pierson Toyota
Jacksonville, FL
1,320 Reviews
Keith Pierson Toyota is a family-owned and -operated dealership that's proud to bring quality service to Florida drivers. Visit our Toyota dealer in Jacksonville, FL, to buy or lease a new Toyota, or schedule a visit at our auto repair center that's open seven days a week!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 1,320 reviews
April 10, 2013
Our relationship with Keith Pierson Toyota started with a phone call from Jeana Tumbarello. She was told by a friend of ours that we were looking at the 2013 Highlander and we were not getting any satisfact phone call from Jeana Tumbarello. She was told by a friend of ours that we were looking at the 2013 Highlander and we were not getting any satisfaction from the local dealer. Jeana called us at home, listened to our 'wish' list, found the Highlander we wanted on the Keith Pierson lot, made all the contacts to get the deal going and called us back with the information. She invited us to come in for a test drive and consultation. It was the vehicle we wanted....at a price we appreciated. The entire transaction was quick and easy, thanks to Jeana. More
by dms9662
Employees Worked With
Jeana Tumbarello
April 09, 2013
I was looking for a used car to replace my Honda. Although I was not considering a new car initially, the staff at Keith Pierson showed me that for the same price I could get a good used car for, I c Although I was not considering a new car initially, the staff at Keith Pierson showed me that for the same price I could get a good used car for, I could actually buy new. Pamela did everything possible to make my car buying experience the best ever. Mission accomplished! thank you! More
by LucyAnn323
Employees Worked With
Pamela
April 09, 2013
Jenna was absolutely wonderful on the stormy Saturday that we decided to purchase a car for our daughter. She was patient, friendly, and always had a smile on her face. She either knew or found out the a that we decided to purchase a car for our daughter. She was patient, friendly, and always had a smile on her face. She either knew or found out the answers to any questions we had. She offered us drinks as well. I don't remember the young man's name in finance, but he was awesome as well. He was smiling, calm, and from the south (friendly and he knew of my little southern town). Your internet manager was on hand to chime in when needed. Anyone who can smile after negotiating a deal with my wonderful husband is "A OK" in my book. Everyone we saw seemed happy to be working for KPT, and customer service is so very important to me. Honestly, your customer service was probably the best we encountered on our car search. My daughter is so happy with her new Scion. The only thing missing was meeting the big boss and his family. Thanks Keith Pierson Toyota. Sincerely, The Billups Family Dennis, Tammy, and Andrea More
by tbill2
Employees Worked With
Jenna Crowley
April 08, 2013
Upon entering Keith Pierson Toyota dealership, we were greeted immediately with a very warm and friendly welcome. Our sales person, Alex Boyle, was one of the nicest young salesmen we had encounted, He wa greeted immediately with a very warm and friendly welcome. Our sales person, Alex Boyle, was one of the nicest young salesmen we had encounted, He was very helpful in showing us new automobiles and answering our questions. We drove many different styles of toyotas. Alex was very patient with us and took time to treat us with respect. The sale price and financing went very well. We are enjoying our new toyota and would recommend this dealership to others. A very special thanks to Alex. Bob and Linda Hutchinson More
by hutchin
Employees Worked With
Alex Boyle
March 28, 2013
We had visited 3 dealearships during the day already. It was getting late at night and we were just simply tired of dealing with car salespeople who were rude and lowered our excitement. We were done lookin was getting late at night and we were just simply tired of dealing with car salespeople who were rude and lowered our excitement. We were done looking at cars! At the last minute we had decided; lets visit this dealership. We went in and felt at home. Jeana made us feel comfortable. We were starving, she literally gave us dinner, we were stressed and she made us at ease. It was the best car experience we've ever had! We love our car and will remember Jeana forever. More
by Stephenknuth
Employees Worked With
Jeana
March 27, 2013
I had reviewed all dealerships and found this dealership to be highly praised with few negatives. Love adds on TV. Best experience ever with auto dealership. Outstanding sales job and experience with Jack to be highly praised with few negatives. Love adds on TV. Best experience ever with auto dealership. Outstanding sales job and experience with Jackie Saint-Pierre. We felt all the people involved with the experience went the extra mile to make sure we were satisfied. Love my new Camry!! We feel this dealership is first class all the way. More
by guill122525
Employees Worked With
Evadney "JPierreackie" Saint-
March 22, 2013
This was my first experience with Keith Pierson Toyota, and my first Toyota in over 30 years. After owning BMWs for the past 27 years and receiving subpar service by the local dealers, I decided to give T and my first Toyota in over 30 years. After owning BMWs for the past 27 years and receiving subpar service by the local dealers, I decided to give Toyota a try. I was very impressed by the courteous service I received from the moment I entered the dealership. The sales associate, Daniel Brower, was very professional, friendly, and efficient with my time while at the dealer. He also covered EVERYTHING about the vehicle before, during, and after delivery. I was even assigned a service consultant and a team that will take care of my car during scheduled service. The financial/ final sales department was just as effective as the sales department. Daniel Conger covered all the necessary paperwork, to include all the extended warranties, and I never felt pressure to purchase or commit to anything. Overall, this was the best, haggle free, car buying experience since I purchased my first car 31 years ago. I feel comfortable recommending Keith Pierson Toyota to friends and family members because I know they will be well taken care of. More
by taino36
Employees Worked With
Karen Van Horn, Daniel Brower, Daniel Conger.
March 13, 2013
great experience at every step.... salesman, manager, financing... all exceptional. I would highly recommend Keith Pierson Toyota to anyone intereseted in Toyota products. Their lifetime guarantee financing... all exceptional. I would highly recommend Keith Pierson Toyota to anyone intereseted in Toyota products. Their lifetime guarantee can't be beat More
by ggreetis
Employees Worked With
Dave Livingston
March 12, 2013
I remembered the Keith Pierson Toyota dealership from my first purchase in 2005 when I purchased a Used 2003 Toyota Tacoma. The Tacoma handled the desert heat of Bahrain very well for the last 4 years with first purchase in 2005 when I purchased a Used 2003 Toyota Tacoma. The Tacoma handled the desert heat of Bahrain very well for the last 4 years with only the basic maintenance necessary. The Tacoma is still running well and will be shipped back to the states during my transfer later this summer. When I was ready to purchase a 2013 Prius, I returned to the dealership and selected a Barcelona Red with Dark Gray and a Solar sunroof upgrade. This was my first NEW vehicle purchase and I'm looking forward to the same longevity and service with the NEW Prius for many years to come. More
by Lhasa000
Employees Worked With
Marcus Ratcliff (Sales)
March 11, 2013
My daughter gave Jeana a call and asked her to help me with a deal on a highlander. Jeana was waiting for me at the door. I told her what I was looking for and she was on top of it right away. She found t with a deal on a highlander. Jeana was waiting for me at the door. I told her what I was looking for and she was on top of it right away. She found the exact car I was looking for in no time at all. Jeana couldn't do enough for us, if I was to rate her from 1-10 she would get an 11. All the people in finance were a pleasure to work with also. All around, this was a great experience and the next car I buy will be from Keith Pierson. I used their service dept on my previous toyota for 13 years and I must say they were excellent. I trusted them fully. More
by 1native
Employees Worked With
JEANA TUMBARELLO
