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Keith Pierson Toyota

Jacksonville, FL

4.8
1,321 Reviews
Keith Pierson Toyota is a family-owned and -operated dealership that's proud to bring quality service to Florida drivers. Visit our Toyota dealer in Jacksonville, FL, to buy or lease a new Toyota, or schedule a visit at our auto repair center that's open seven days a week!
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6501 Youngerman Circle

Jacksonville, FL

32244

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Showing 1,321 reviews

March 11, 2013

My daughter gave Jeana a call and asked her to help me with a deal on a highlander. Jeana was waiting for me at the door. I told her what I was looking for and she was on top of it right away. She found t More

by 1native
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JEANA TUMBARELLO
Mar 11, 2013 -

Keith Pierson Toyota responded

Thank you for your kind review Jeanna Tumbare is a great Associate at Keith Pierson Toyota. We are lucky to have her. We all welcome you to the Keith Pierson Toyota family. Don Knowles Internet Customer Relations Manager Keith Pierson Toyota 904-771-9100

March 08, 2013

Went in for a 2013 scion tc. got a black one. although it isnt the exact scion i wanted..(missing the foglights). but its the only one they had for my configuration. i got 7200 for my truck which is exceptio More

by robbie1990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Sied
Mar 09, 2013 -

Keith Pierson Toyota responded

Thank you for the review. The paperwork can sometimes run late when setting up your account. Please stay in touch with Omar if you need any help. I am certain everything is fine. Don Knowles BDC Manager 904-771-9100

March 05, 2013

Dave was very patient with us when we first came to the dealership as we wanted to look at a few different cars.He showed us what we wanted to see and we went home to make our decision.We came back 2 days More

by patzat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dave livingston------Bob(sorry don't remember last name) in finance
Mar 09, 2013 -

Keith Pierson Toyota responded

David Livingston is an asset to our team and we love having him here. I thank you for your kind review and welcome to the Keith Pierson Toyota family. Don Knowles BDC Manager

March 01, 2013

I've been buying cars from Keith Pierson for a number of years and consistently use their service department. Recently I purchased a 2013 Toyota Camry (my fourth) and worked with Pamela Robinson who so More

by mnick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Robinson
Mar 01, 2013 -

Keith Pierson Toyota responded

Thank you for taking the time to write about your experience, we sincerely appreciate your feedback. Thank you for your continued business and loyalty to Keith Pierson Toyota.

February 28, 2013

Things didn't start off so great, but Daniel in finance turned things around for us and got us a great deal. I will recommend this dealership to friends and tell them to ask for Daniel to do their More

by jackieevans85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
toya (sales person) and Daniel (finance)
Mar 01, 2013 -

Keith Pierson Toyota responded

Thank you for your feedback, we sincerely appreciate you taking the time to write about your experience.

February 25, 2013

This was our first time at this dealership, we usually go to a Ford dealer to buy our new cars, but decided to try this one out. When my wife and I went in we were greeted within 20 seconds by a sales perso More

by DavidCrum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Cloud
Mar 01, 2013 -

Keith Pierson Toyota responded

Welcome to the Keith Pierson Toyota family. Please let us know if we can do anything to help you in the future and thank you for the kind review. Don Knowles BDC Manager 904-771-9100

February 22, 2013

Upon arrival at Keith Pierson Toyota I was met by Jeana and was impressed with the knowledge she had with the line of vehicles she dealership sold. She made my experience an enjoyable one and she listened More

by poppag171
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeana
Mar 01, 2013 -

Keith Pierson Toyota responded

Jeana is a great asset to our team here at Keith Pierson Toyota. Please let her know if you need anything or if anyone you know is in the market for a vehicle. We will continue to strive for excellence after the sale and thank you for the great review. Don Knowles BDC Manager 904-771-9100

February 18, 2013

I emailed the internet sales department and got a formated email back right away. I didn't mind that but first the lady named Susie passed me off to Alex Suarez. I thought I would hear back from him More

by dgdeppen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Susie and Alex Suarez
February 11, 2013

To be very honest... it was the best experience I have ever had. I have to give Jeana a ton of credit for that. She was the best at just taking care of us not to mention her great and friendly personali More

by macjik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeana Tumbarello
Feb 14, 2013 -

Keith Pierson Toyota responded

Thank you Mr. McDonough, we really appreciate your feedback and kind words. In our strive to be the best it is definitely nice to hear these kind of comments. I will be sure and relay the message to Jeana. We look forward to seeing you again soon.

February 11, 2013

Jenna was a pleasure to work with. She has a wonderful personality and warm smile. She worked hard to get us the deal that we wanted for our new car and we drove out in a new Rav4. Would deal with her a More

by slats
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna Crowley
Feb 14, 2013 -

Keith Pierson Toyota responded

Thank you for your input, we sincerely appreciate your feedback. Look forward to seeing you again soon.

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