
Keith Pierson Toyota
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
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Dave was very patient with us when we first came to the dealership as we wanted to look at a few different cars.He showed us what we wanted to see and we went home to make our decision.We came back 2 days dealership as we wanted to look at a few different cars.He showed us what we wanted to see and we went home to make our decision.We came back 2 days later with our minds made up and ready to purchase.the negotiations went well and we were satisfied with the final price-through it all Dave was never abrasive or made us feel uncomfortable.while we were in finance we had minor emergency------our 7 year old grandson(who we care for after school) was let out of school early.Our old car was gone and our new care was not ready for us yet,so Bob called Dave and Dave drove us to the school to get him.Definately service above and beyond. More
I've been buying cars from Keith Pierson for a number of years and consistently use their service department. Recently I purchased a 2013 Toyota Camry (my fourth) and worked with Pamela Robinson who so of years and consistently use their service department. Recently I purchased a 2013 Toyota Camry (my fourth) and worked with Pamela Robinson who so kind and patient with me. I couldn't decide between two Toyota models nor the color and went to the dealership numerous times over a two or three week period. I think Pamela works 7 days per week as she was always there and ready to help me. She was very knowledgeable about the different models and their many features. I am so pleased with my new car. I can't thank Pamela enough for all her help and will recommend her and Keith Pierson Toyota to my family and friends. Thank you, Pamela! More
Things didn't start off so great, but Daniel in finance turned things around for us and got us a great deal. I will recommend this dealership to friends and tell them to ask for Daniel to do their finance turned things around for us and got us a great deal. I will recommend this dealership to friends and tell them to ask for Daniel to do their paperwork. He's a really nice guy. More
This was our first time at this dealership, we usually go to a Ford dealer to buy our new cars, but decided to try this one out. When my wife and I went in we were greeted within 20 seconds by a sales perso to a Ford dealer to buy our new cars, but decided to try this one out. When my wife and I went in we were greeted within 20 seconds by a sales person. We did a test drive, everyone was very friendly, but we wanted to check out other dealers before we committed. We went to 2 Ford dealers and 1 Toyota. The experiences at these places were so bad. It was like night and day when compared to Keith Pierson Toyota. We went back to Keith Pierson Toyota, met with the same sales person, this was his first sale, but he answered every question we had, did not pressure us in any way. Even though this was his first sale, I and my wife feel that he did an excellent job. He had some help on some items, but the other sales person (can't remember his name) was also very helpful. We got the payments to where we wanted them for the car, I would not budge, they kept working things out until it was at the price we could afford. Buying a car takes 2-3 hours, and one of the things that really impressed us was that they actually had a small place where someone could buy food. That was a first for my wife and myself. Since we went before dinner and left way after, if we had waited to eat, it would have not been pleasurable. More
Upon arrival at Keith Pierson Toyota I was met by Jeana and was impressed with the knowledge she had with the line of vehicles she dealership sold. She made my experience an enjoyable one and she listened and was impressed with the knowledge she had with the line of vehicles she dealership sold. She made my experience an enjoyable one and she listened to the wants for a vehicle that I was looking for. I am very pleased with the Sion IQ that I purchased, and really enjoying it. More
I emailed the internet sales department and got a formated email back right away. I didn't mind that but first the lady named Susie passed me off to Alex Suarez. I thought I would hear back from him formated email back right away. I didn't mind that but first the lady named Susie passed me off to Alex Suarez. I thought I would hear back from him after he emailed me the first time. I emailed both of them back twice and never got anything else. In this day in age with the internet being so easy this internet sales department completely missed the mark. They could have easily sold me a car as I had choosen them amongst a few dealerships in areas I travel to but they failed to respond. More
To be very honest... it was the best experience I have ever had. I have to give Jeana a ton of credit for that. She was the best at just taking care of us not to mention her great and friendly personali ever had. I have to give Jeana a ton of credit for that. She was the best at just taking care of us not to mention her great and friendly personality. And when the hickups came... like they always do... she was there working hard to get me what I wanted. She kept her focus on my needs and nothing else. Even after the sale was done she was great with follow ups too. Good example of the extended effort is that I wanted running boards, sill protectors, the bed extender, nitro in the tires and the upgraded alarm.. they had to order them but she took care of it all. They got parts in about 2 days and i was in and out quickly. Again she made sure that I was happy and they i was treated right by her service team. Again all the little things and focus on my needs was really refreshing and the way it should be. I came to really appreciate the team they have at Keith Pierson and definitely recommend them. More
Jenna was a pleasure to work with. She has a wonderful personality and warm smile. She worked hard to get us the deal that we wanted for our new car and we drove out in a new Rav4. Would deal with her a personality and warm smile. She worked hard to get us the deal that we wanted for our new car and we drove out in a new Rav4. Would deal with her anytime. Thak you Jenna for your thoughtfulness!! More
As a retired United States Army Veteran this was the greatest experience of purchasing a new car. From the time I received my first call from Dewayne until Alex drove me to the exit and shook my hand, n greatest experience of purchasing a new car. From the time I received my first call from Dewayne until Alex drove me to the exit and shook my hand, nothing but professionalism. I will recommend this dealer to all my friend and fellow employees because they are not a dealer but true friends. V/R JJJ More
I decided to buy a new truck as the ash trays were full in my 2006 Dodge Ram Pick up. I have also always purchased all my vehicles in the past from american auto makers but this time decided to buy a Toyo in my 2006 Dodge Ram Pick up. I have also always purchased all my vehicles in the past from american auto makers but this time decided to buy a Toyota because all the crap that was going on wih the major american auto makers and I certainley was not going to purchase a government motors truck. That said it was a pleasant experince dealing with Kieth Pierson Toyota and the sales representtive Julian Dial although new at the job did a fine job. I wish him and Kieth Pierson Toyota much success in the future. Now all I have to do is convince my wife to trade in her 2010 ride for a new Camry! Thanks Again my Tundra runs terrific and does great burn outs! More