Keith Pierson Toyota

Salesman was outstanding and care about customers not about making a sale. Margaret Cabal was very upfront and honest. The way an sale person should be about making a sale. Margaret Cabal was very upfront and honest. The way an sale person should be More

Loved it, hassle free. Enjoyed the communication between the sales associate and myself. It was a hassle free process. Enjoyed the communication between the sales associate and myself. It was a hassle free process. More

It is a clean beautiful well managed dealership that it commited to customer satisfaction. My sales person is one of the best in the business. She has a commitment to be all she can be for the customer. Yo commited to customer satisfaction. My sales person is one of the best in the business. She has a commitment to be all she can be for the customer. Your sales managers shoot straight and and try to help as much as possible to get you into the car of your liking. They get a 2 thumbs up and make me a very satisfied customer. I thank them both. More

My salesman at Keith Pierson Toyota was Mr. Will Canty. My over all experience was amazing from the second I met him. He was very helpful and didn't make me feel pressured into making a decisio Will Canty. My over all experience was amazing from the second I met him. He was very helpful and didn't make me feel pressured into making a decision / purchase. This was also the case with the sales manager and the finance manager. All together an amazing experience. More

Clean, bright, pleasant atmosphere. Very nice cafe. Restrooms were clean and well stocked. Our salesperson, Doc, was delightful. His professionalism was evident, but his personality r Very nice cafe. Restrooms were clean and well stocked. Our salesperson, Doc, was delightful. His professionalism was evident, but his personality really shined. He knew what we wanted and "no fooling around." Our experience with Doc was wonderful from the moment he greeted us in the car lot until until our purchase was complete. Doc made a difference in our sales experience at Keith Pierson. More

As for the salesman, the best I have ever dealt with. His name is Chase Lipinski. As for trying to pay for the vehicle....not so good. Too many different papers to sign and too many sales pitches comin His name is Chase Lipinski. As for trying to pay for the vehicle....not so good. Too many different papers to sign and too many sales pitches coming from the finance department.The cafe prices were rather high. The full tank of gas was great. The follow-up from the sales department was very good. I felt that the sales reps. were concerned about my satisfaction was a primary concern for them. They need not worry about this..it was great. Jose from finance did a great job of explaining all the paperwork even though it was much. More

Best dealer in Jacksonville, greats offers and the employees are very humbled! Thanks for everything. employees are very humbled! Thanks for everything. More

They were extremely helpful and knowledgeable about my purchase. He was patient with me and answered all of my questions! He goes above and beyond. I’ve now referred her to all my friends! 100/10 . As a f purchase. He was patient with me and answered all of my questions! He goes above and beyond. I’ve now referred her to all my friends! 100/10 . As a first time car buyer, the whole process was super easy. Thank so much. I’m really happy with my new car. More

Outstanding staff! Very professional and knowledgeable. Mrs Jackie is the best at what she does. I’m a very happy customer and will return. I would recommend this deal Very professional and knowledgeable. Mrs Jackie is the best at what she does. I’m a very happy customer and will return. I would recommend this dealer to all my friends. They are very transparent in their negotiations. More

April/2023 was my lease end date that I had active, so I approached my original dealer, where I had already leased 4 different cars (two cars my wife and two trucks I), considering that it was the logical a approached my original dealer, where I had already leased 4 different cars (two cars my wife and two trucks I), considering that it was the logical action. On my previous visits, I had been treated very well, but this time I considered that the treatment was unnecessarily rude. I have had more than 15 different models of TOYOTA cars in my life, so I consider myself to be faithful to the brand. I decided that I would better look for the option of the dealer that was close to my new address, and although I was not badly attended, I did not get what I was looking for as options. It was then that I thought of giving it a chance KEITH PIERSON TOYOTA. There luckily, I was attended by Mrs. EVADNEY SAINT-PIERRE (Mrs. JACKIE for everyone). Since I sat down to talk with her, she was always motivated to get me what I wanted. She gave me alternatives, and she explained the pros and cons of my options. When I decided which truck I wanted, the cost of the lease was out of expectations; After several comings and goings to talk with her supervisors, she managed to get me the right business for my needs. Needless to say, after 2 hours, I left KEITH PIERSON TOYOTA with a spectacular 2023 TUNDRA. The story does not end here. A week later, I had to go back to the dealer because of a fault in the truck. These things happen and are acceptable as long as the dealer attends to them properly and on time. Due to the difficult times that we are living in the supply chains of electronic components worldwide, the truck had not been able to be repaired after two weeks. During all that time, I had available a truck equivalent to the TUNDRA, which KEITH PIERSON TOYOTA rented so I could continue doing my daily work. Mrs. EVADNEY called me often in those two weeks to update me on what was happening with the truck. Finally, KEITH PIERSON TOYOTA decided, on my behalf, to replace the truck that was under repair with a new truck, which I am enjoying to the fullest. Thank you, KEITH PIERSON TOYOTA and Mrs. EVADNEY, for keeping me comfortable and happy within the TOYOTA family. It is what I have always thought is the philosophy of TOYOTA. More