Keith Pierson Toyota

I WAS ALMOST ARRESTED! !!! I was LIED to before I purchased my 2026 Corolla. I was treated really good by the salesman and his manager. After I signed. I found out through t !!! I was LIED to before I purchased my 2026 Corolla. I was treated really good by the salesman and his manager. After I signed. I found out through the the service advisor that they just told me what I wanted to hear. Neither the salesman nor the manager wanted to speak with me. They referred me to Jonathan. He raised his voice and yelled at me. Turns out that Keith Pierson's employees are permitted to lie in order to make a sale. As I was walking out, I spoke loudly about my disapproval and disappointment with this dealership. Jonathan followed me out and threatened that I will be arrested for TRESPASSING! I can NOT go back to Keith Pierson for service; for fear that I could be ARRESTED. I know if I expressed my approval loudly as I left the showroom; I would not have threatened More

We came into Keith Pierson Toyota ready to seriously consider purchasing a vehicle and had already narrowed our decision down to two specific cars before arriving. Unfortunately, the experience quick consider purchasing a vehicle and had already narrowed our decision down to two specific cars before arriving. Unfortunately, the experience quickly became extremely frustrating. Our salesperson, David Pope, spent a long time trying to convince us to look at completely different vehicles even after we clearly explained multiple times that we had already narrowed our choice down to two. Instead of helping us with the vehicles we wanted, he kept trying to redirect us to other cars we were not interested in. After finally test driving the vehicle we came in for, what should have been a simple conversation about pricing turned into almost two hours of unnecessary back and forth between the salesperson and the sales manager. During this entire time we repeatedly asked a very basic question: how much is the car? Instead of answering that simple question, we kept getting the run around. The salesperson continuously asked how much we planned to put down or what monthly payment we were comfortable with rather than simply telling us the price of the vehicle. The price of the vehicle determines everything, so it made absolutely no sense that we could not get a straight answer. We asked for the price many times during the two hours we were there and still never received it. Even worse, our credit was pulled during this process and we still were not given actual numbers afterward. Instead we were given vague ballpark payment estimates and were again encouraged to consider different vehicles simply because they might have lower monthly payments. After nearly two hours at the dealership we still did not have the price of the vehicle we came in to buy. The constant back and forth to the manager’s office, the lack of transparency, and the repeated attempts to push other vehicles made the entire experience extremely stressful and frustrating. We ultimately left the dealership because we were not comfortable continuing a process where something as basic as the price of the vehicle could not be clearly provided. Very disappointing experience. More

I preordered with Gilbert and sealed the deal with K’yen. Both were very kind and patient and worked very hard to make sure I was a satisfied customer. I’m very happy with my new Grand Highlander Hybrid. Eve Both were very kind and patient and worked very hard to make sure I was a satisfied customer. I’m very happy with my new Grand Highlander Hybrid. Everyone I encountered from the sales manager to the finance department were excellent. More

Came in looking for a new RAV4, came out purchasing a new Crown Signia Limited. My salesperson, Landon McClellan, was very professional and did a great job with showing me the ins and outs of the vehicle, an Crown Signia Limited. My salesperson, Landon McClellan, was very professional and did a great job with showing me the ins and outs of the vehicle, and so far I'm happy with my purchase. More

David Pope did a fantastic job. in his sales position at Keith Pierson Toyota. He also did a fine job on getting on board with all the bells and whistles. in his sales position at Keith Pierson Toyota. He also did a fine job on getting on board with all the bells and whistles. More

The Salesman, Kennedy at Keith Pierson Toyota was outstanding! He meet all of our needs and answered every question! We are very satisfied with his professionalism, knowledge, kindness and patience t outstanding! He meet all of our needs and answered every question! We are very satisfied with his professionalism, knowledge, kindness and patience throughout the process. Also, Gerald in the Finance agent was also outstanding! He was patient, kind, knowledgeable, answered every question and explained everything. Both Kennedy and Gerald were very friendly, and they made us feel comfortable throughout the process. This was the best experience we ever had during buying! Keith Pierson Toyota Store is our first choice because we like the selection of vehicles and the features that the vehicles has to offer. Thank you again for such great service Kennedy and Gerald! More

My wife and I went in on a cold Saturday with very low expectations on a car buying experience. Our goal was just to drive around and look and come back another day. Of course, we were spotted by salesper expectations on a car buying experience. Our goal was just to drive around and look and come back another day. Of course, we were spotted by salesperson inviting us in. Kevin was knowledgeable and straight to bottom line, no haggling or back and forth on price. I see their commercials on TV but never expected the great service we received. We will be visiting Kevin Matthews again when I decided to buy my next truck. More

Doc and the whole team were great. They simplified things. I always dread going to a dealership to buy a car but they made the experience a pleasant one. They simplified things. I always dread going to a dealership to buy a car but they made the experience a pleasant one. More

We want to say thanks for helping us find the car of our dreams at a good price. It was a wonderful Valentine's Day "present"! The service we got was better than expected when buying a car. There was no pre dreams at a good price. It was a wonderful Valentine's Day "present"! The service we got was better than expected when buying a car. There was no pressure and we felt like it was a great experience for us. We appreciated the honestly and extra feedback regarding price comparisons. It helped us make up our mind and realize what decision was right for our family. More

Exceptional Experience with Jackie at Keith Pierson Toyota!! My wife and I had an outstanding experience working with Jackie during the purchase of our new 2026 Toyota Sienna, and we cannot recommend Toyota!! My wife and I had an outstanding experience working with Jackie during the purchase of our new 2026 Toyota Sienna, and we cannot recommend her highly enough. From our very first interaction, Jackie impressed us with her poise, dignity, and professionalism. She demonstrated excellent salesmanship without ever being pushy, taking the time to listen carefully to our needs and guiding us thoughtfully through the selection process. Because of her knowledge and patience, we felt confident in our decision. Once we selected our vehicle and placed it on order, Jackie continued to exceed our expectations. She kept us fully informed every step of the way, calling us every three days just as she promised to provide updates on the status of our Sienna. That level of follow-through and communication is rare and deeply appreciated. Then came the call we had been waiting for—the notification that our vehicle had arrived! Jackie shared in our excitement, making the entire experience feel personal rather than transactional. We are so impressed with Jackie’s dedication and professionalism that we are already spreading the word to family and friends who are considering purchasing a new vehicle. If you are looking for a knowledgeable, dependable, and genuinely caring sales professional, Jackie is the person you want to work with. Thank you, Jackie, for making this car-buying experience so positive and memorable. More