Keith Pierson Toyota

Great Service Great customer service experience! Everyone was very courteous and polite. Charles Thornton my sales associate was awesome and very well versed. Would Great customer service experience! Everyone was very courteous and polite. Charles Thornton my sales associate was awesome and very well versed. Would definitely recommend Keith Pierson Toyota to anyone looking for a great deal and a great buying experience. More

Valentina is AMAZING!!! We went in to look and Valentina helped me find something quickly and within my price range. She was absolutely fantastic to talk to and so helpful. H We went in to look and Valentina helped me find something quickly and within my price range. She was absolutely fantastic to talk to and so helpful. Her, Eddy, and Austin worked with my Mom and I to ensure we received the best value and it was a blast to talk to them all! If you’re looking for a car, ask for Valentina! More

My experience at Keith Pierson Toyota The sales woman Jackie ST Pierre was great, I told her exactly what I wanted in a vehicle and she ran with it. There was no doubt in my mind that Jack The sales woman Jackie ST Pierre was great, I told her exactly what I wanted in a vehicle and she ran with it. There was no doubt in my mind that Jackie was the only reason that went a head and negociated a deal on my 2019 Toyota Tundra Crew Max Limited. Kudos to Jackie and thanks a million!!! But I wish I would have gotten the TRD intake and dual exhaust included in my package. Mr Fred Forehand More

5 star experience I was treated very well from the moment I walked through the door. Victor was quick to discover my wants and needs. I expressed my desire to have the I was treated very well from the moment I walked through the door. Victor was quick to discover my wants and needs. I expressed my desire to have the vehicle I wanted with all the features I wanted and Victor made it happen. He worked hard to get the payment and interest rate I needed. Victor also gave me a great overview of my car. More

Successful Visit This is my 3rd purchase from Keith Pierson Toyota and I must say my experience this lat visit was the absolute best. Charles Thornton treated me the b This is my 3rd purchase from Keith Pierson Toyota and I must say my experience this lat visit was the absolute best. Charles Thornton treated me the best by far. He was very knowledgeable and extremely patent with me. He knew and explained all the features in detail He respected my input and was not in a rush to make a sell. He made the process of buying a new vehicle pleasurable. Thank you for an enjoyable experience. More

Best Salesman Ever Our Salesman, Charles Thornton, was very knowledgeable. He explained and demonstrated applications of the various features of our Avalon. He did not Our Salesman, Charles Thornton, was very knowledgeable. He explained and demonstrated applications of the various features of our Avalon. He did not pressure us to buy. He helped us to appreciate the benefit of buying the car. We can't stop talking about his polite, caring manner. More

Another great experience with Keith Pierson This is our 4th purchase from them. Every time they have treated us great! This time we were able to get the C-HR with the features we wanted without This is our 4th purchase from them. Every time they have treated us great! This time we were able to get the C-HR with the features we wanted without any haggle. We love the staff here. They do make you feel like family. This is our 4th purchase from Keith Pierson and I am happy to say that over the years they have only gotten better! More

It was great While i was at this place the enviorment was friendly and clean everyone was nice and everyone really tried their best to help me with the car that wa While i was at this place the enviorment was friendly and clean everyone was nice and everyone really tried their best to help me with the car that was perfect for me and im loving it everyday. 10/10 from me @dmitry irby More

Salesman was GREAT/ Accountability was Horrible. I went into Keith Pierson Toyota to trade in my F150 for a newer truck (Tacoma). The salesman (J. Bowens) was great. He was patient and worked hard to I went into Keith Pierson Toyota to trade in my F150 for a newer truck (Tacoma). The salesman (J. Bowens) was great. He was patient and worked hard to understand my desires in purchasing a pre-owned vehicle. He was new, but he was on top of everything.... The problem came when it was time to transfer my belongings from my old truck to the vehicle I just purchased... When it was driven up front from the preparation station where it had been detailed; there was visible body damage to the truck that was NOT there when I had test driven it. The front drivers bumper was scrapped, the rear bedside on the driver's side was dented and scratched, and the passenger side mirror was broken and cracked... This had to happen during the detailing phase prior to final delivery to me, but no one could tell me how this happened, or where this happened... I told the finance person that was completing my paperwork that I could not/would not take delivery of the vehicle with the damage that had happened. He told me that I could not refuse delivery because I had already signed my paperwork... I'm was livid. No one at the dealership could tell me how this happened and who did it. Furthermore, I was told I had to accept a damaged vehicle that I did not damage. The GM of the dealership offered to fix some of the damage, but did not offer to find me a different vehicle or void the transaction either... I was very unhappy with the level of consideration for the buyer and the professionalism of the front office personnel. I had to leave the dealership with a banged up truck that was damaged on their property, by one of their employees. I am not satisfied with the purchase, truck, or dealership. If this is the way they operate I will recommend no one to purchase a vehicle from Keith Pierson Toyota in Jacksonville, FL. More

Great experience I just came for a oil change but a sale person came up to me and introduced herself to me. She said how would you like to lower your payments. You wou I just came for a oil change but a sale person came up to me and introduced herself to me. She said how would you like to lower your payments. You would get into a newer model with all the bells and whistles. I didn’t think it could happen but it did. I received lower payment and better gas mileage. I have to say that the salesperson was on her game. Just want to say thank you Evadney Saint-Pierre More