Keith Pierson Toyota

Excellent Experience Ty Richmond was my sales associate. He listened to my needs. Found a Highlander that met all my needs. He was professional, conscientious and respo Ty Richmond was my sales associate. He listened to my needs. Found a Highlander that met all my needs. He was professional, conscientious and responsible. I have purchased Toyotas at other dealerships. This was the best experience. Thank you, Jennifer Allen, Jacksonville, FL More

Simply Amazed My wife and I were thinking about getting me a new truck for months now. I finally decided to stop by at Toyota after multiple times of riding by. Cha My wife and I were thinking about getting me a new truck for months now. I finally decided to stop by at Toyota after multiple times of riding by. Charles Thorton greeted me and I explained to him my situation along with my needs for a new truck. He was prompt, detailed, and straight forward with me with everything. I appreciate that. Very quickly I was driving off the lot in my long awaited for 2019 Tacoma. Couldn't ask for better service and professionalism. More

Outstanding Sales Associate Katie Bales proved to be an excellent Sales Associate while at all times displaying a high degree of professionalism, courteous and making us feel com Katie Bales proved to be an excellent Sales Associate while at all times displaying a high degree of professionalism, courteous and making us feel comfortable More

Bad experience Wish can give zero starts. If you want to be treat bad. Go there and let his bilingual manager treat you like he is doing you a life favor or he is th Wish can give zero starts. If you want to be treat bad. Go there and let his bilingual manager treat you like he is doing you a life favor or he is the owner. We went there to verify the black Friday prices to buy a car and the sale person service was good. Was friendly and was trying to be nice with us. But when the manager came into the picture, was awful. He started with saying "I just got here, i don't know nothing about what you guys been talking, inclusive i don't have my name tag on (we don't get his name) and the worse was when he got up and started walking out the cubicle. Then stop at the corner and said "I am not going to spend time going back and foward 80 times with different prices". The way he said it and the tone of voice he used was completelly unnecessary.  In my mind was like, sorry but you just sat down here for less the 6 10 min and you are walking away like that?. We was 4 people sitting there and all understand clearly what he saids and everyone was in shock. Including my mom asked me why he said that? I got upset and told him that his comment was rude and unnecessary and make us feel bad. But really make us feel cheap. They have a sign that saids; that you can talk with Mr. Keith and i asked if they call him several times and i still waiting. I am also waiting that the salesman call me back with a quote for the car. Because, i called him to apologize to left the place without telling him (he was looking to bring me a car in the parking lot) and he told me that he does not want me to buy in another place and that he can check the price for me. Well, I got home and read al lot of bad reviews about their customer service. Looks like Mr. Keith and his wife needs to pay attention to those reviews and in the way customers are been treated. Of course I got upset and let the manager know that he doesn't need to talk to me like that. We got up and everyone left; SUPER upset and disappointed.  Well Mr. Keith, i never have the pleasure to talk with you and maybe never will. But thanks for the amazing experience, but i don't let anyone disrespect me in front of my parents and treat me like a cheap person. Everyone is looking for black Friday sales, discounts, veteran's day sales (I am a proud veteran) and years eve sales too. That is not been cheap is been a Smart buyer. Ohhh, the last time i went to maintenance service the representative told me that he will give me a discount for the oil cap because looks like they never put it back after the oil change and they charge me for a new one. Looks like the customer service word have to be remove from the dictionary. #nogoodcustmerservice. More

Came in fir services left with a new vehicle Salesman did a great job getting me in the vehicle of my choice. He was professional and friendly. Charles took the time to show me all of the featu Salesman did a great job getting me in the vehicle of my choice. He was professional and friendly. Charles took the time to show me all of the features of the vehicle as well as making sure I was comfortable before driving off. He also followed up to make sure i was satisfied with my purchase. More

Always feels like your the only customer in the place. I had bought my previous vehicle from Keith Pierson Toyota back in 2014. With the same salesman as this time Mr. Charles Thorton. Which I do want to a I had bought my previous vehicle from Keith Pierson Toyota back in 2014. With the same salesman as this time Mr. Charles Thorton. Which I do want to add was a huge part of my returning due to the customer service received. I knew that Mr. Thorton would make sure I understood all aspects of my vehicle and went over everything with me on purchasing the vehicle. The whole staff was absolutely wonderful. I definitely will return to Keith Pierson Toyota for all vehicle needs. More

Car offer on my vehicle Aaron with sales call and offered me $39 for my 2018 4Runner Limited. I asked to confirm this offer with his Manager Mr.Brower who never called me bac Aaron with sales call and offered me $39 for my 2018 4Runner Limited. I asked to confirm this offer with his Manager Mr.Brower who never called me back. After numerous calls and text he called and said they could offer $37K, Aaron is an idiot sales person and I don't trust this dealer with this kind of staff calling and making false offers just to get you in the the dealership. This was a complete waste of my time and shame on Aaron you fing Idiot. More

Amazing customer service and team Car buying can be a challenge to say the least. We arrived on the lot planning to be turned down. Quite the opposite. Aaron Gill took great care of u Car buying can be a challenge to say the least. We arrived on the lot planning to be turned down. Quite the opposite. Aaron Gill took great care of us and we will be doing business with Keith Pierson Toyota in the future. More

Awesome service!!! Keith Pierson Toyota has a great staff that really made our car buying experience a great one. They go above and beyond to meet all your needs. The s Keith Pierson Toyota has a great staff that really made our car buying experience a great one. They go above and beyond to meet all your needs. The sales staff are wonderful. Even the people in the finance dept are very helpful. We will definitely be back again. I highly recommend Keith Pierson Toyota when purchasing a vehicle. More

Friendly and professional. Overall experience friendly and professional. Love the sales people waiting at door in white shirts ready to sale. They had my car “Highlander”, col Overall experience friendly and professional. Love the sales people waiting at door in white shirts ready to sale. They had my car “Highlander”, color “white” with every safety feature imaginable. My sales person, Paul Harvey was great and would recommend you call on him for all your Toyota needs. More