Keith Pierson Toyota

Very disrespecfull manager Do not buy in this location. Manager Karen Van Horn was very disrespectful and arrogant. Horrible experience. I visit the place on 7/16/2017. Not reco Do not buy in this location. Manager Karen Van Horn was very disrespectful and arrogant. Horrible experience. I visit the place on 7/16/2017. Not recommended. More

It was an extreme pleasure working with Doc on the purchase. Great location. Wonderful service and Doc was an outstanding salesman knowledgeable and friendly. Very professional . I would work with Doc again when Great location. Wonderful service and Doc was an outstanding salesman knowledgeable and friendly. Very professional . I would work with Doc again when purchasing my next car. More

Trading in for new vehicle I was looking to replace my 2011 Kia Sorento and went to Keith Pierson Toyota. There, I met a fantastic salesman! Doc Swapsy is his name. GREAT guy!! I was looking to replace my 2011 Kia Sorento and went to Keith Pierson Toyota. There, I met a fantastic salesman! Doc Swapsy is his name. GREAT guy!! VERY knowledgeable about the vehicles! TREMENDOUSLY helpful yet fun, out-going and down to earth attitude!! Doc even went so far as to pick a test drive color for me (though color was my final decision) but when he pulled this RAV4 up with this amazing color......! It was like he has known me my whole life! The entire experience was easy and fun!! If you go looking for a new or used vehicle; ask for DOC!! You won't be disappointed!! More

First New Car Was a great experience. Honestly was the best car buying experience we have ever had. Fast, efficient, satisfying. I would recommend. this dealersh Was a great experience. Honestly was the best car buying experience we have ever had. Fast, efficient, satisfying. I would recommend. this dealership to my family and friends. More

Buying a Toyota Camry My salesman, Lee McKinnon was a very knowleable, pleasant and an exceptional salesman that I ever came across. It was such a pleasure to have a sales My salesman, Lee McKinnon was a very knowleable, pleasant and an exceptional salesman that I ever came across. It was such a pleasure to have a salesman of his caliber. When I decide to get another car or recommend to my friends I sure hope Lee will be available at that time. More

Service was great! Toya Jones did an outstanding job helping us purchase our new vehicle. Thank you Toya for providing us with a great car buying experience. You rock Toya Jones did an outstanding job helping us purchase our new vehicle. Thank you Toya for providing us with a great car buying experience. You rock! More

Worst service department on earth. Since purchasing this car from Keith Pierson we have had nothing but problems with it. Every time I took the car in they would tell me nothing was wr Since purchasing this car from Keith Pierson we have had nothing but problems with it. Every time I took the car in they would tell me nothing was wrong with it. I knew then they were waiting for my warranty to run out. Things they supposedly fixed still don't work and now that the warranty has run out they want to charge me out the butt and tell me I should have brought car in sooner. Will never suggest Keith Pierson. More

Best service ever! I have been bringing my car for service at Keith Pierson for years. Tom Younkers always does an amazing job. Always friendly, courteous, and understan I have been bringing my car for service at Keith Pierson for years. Tom Younkers always does an amazing job. Always friendly, courteous, and understanding. With Tom Younkers its always about the best service for the best price! I feel completely confident servicing my car there as they always do the best job ever for the best price. More

smoth transacction! Many times, looking for the ideal car can become a nightmare, but going to keith pearson toyota was totally different, my seller, in this case Kevin b Many times, looking for the ideal car can become a nightmare, but going to keith pearson toyota was totally different, my seller, in this case Kevin betancourt was excellent, it was very pleasant to work with him. Offering me the best options for me, and in general the whole team of Keith pierson toyota. Mr Carlos Pacheco was telling me the upgrades made in this car, and Mr Anderson Premdas help me out with the numbers $$$, to have a great deal! in few words, Zero hassles !! Thank you, Ill be back soon!. More

Lack of Professionalism Toward Customer Inconvenience We received a call that the warranty dash replacement, that we have been waiting on for almost a year, had come in and we needed to set an appointment We received a call that the warranty dash replacement, that we have been waiting on for almost a year, had come in and we needed to set an appointment for the service. We made the appointment for two weeks out, on June 2. When we arrived I located the tech that had our service ticket. Two minutes into the conversation he said, "let me call and make sure that we have your dash. We have been having an issue with the wrong colored dash coming in boxes labeled another color." I asked why that could not have been verified BEFORE I took a vacation day off from wor and we drove two cars 12 miles in morning rush hour traffic, to keep up our end of the appointment? Especially when they were aware of the problem, as well as our upcoming appointment? Sure enough, they did not have it. The only apology was the blame on the manufacturer. We should have received a call the day before, instead of an appointment reminder email, the day before. Very poor and unprofessional concern for the customer. More