
Keith Pierson Toyota
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
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Best service ever! I have been bringing my car for service at Keith Pierson for years. Tom Younkers always does an amazing job. Always friendly, courteous, and understan I have been bringing my car for service at Keith Pierson for years. Tom Younkers always does an amazing job. Always friendly, courteous, and understanding. With Tom Younkers its always about the best service for the best price! I feel completely confident servicing my car there as they always do the best job ever for the best price. More
smoth transacction! Many times, looking for the ideal car can become a nightmare, but going to keith pearson toyota was totally different, my seller, in this case Kevin b Many times, looking for the ideal car can become a nightmare, but going to keith pearson toyota was totally different, my seller, in this case Kevin betancourt was excellent, it was very pleasant to work with him. Offering me the best options for me, and in general the whole team of Keith pierson toyota. Mr Carlos Pacheco was telling me the upgrades made in this car, and Mr Anderson Premdas help me out with the numbers $$$, to have a great deal! in few words, Zero hassles !! Thank you, Ill be back soon!. More
Lack of Professionalism Toward Customer Inconvenience We received a call that the warranty dash replacement, that we have been waiting on for almost a year, had come in and we needed to set an appointment We received a call that the warranty dash replacement, that we have been waiting on for almost a year, had come in and we needed to set an appointment for the service. We made the appointment for two weeks out, on June 2. When we arrived I located the tech that had our service ticket. Two minutes into the conversation he said, "let me call and make sure that we have your dash. We have been having an issue with the wrong colored dash coming in boxes labeled another color." I asked why that could not have been verified BEFORE I took a vacation day off from wor and we drove two cars 12 miles in morning rush hour traffic, to keep up our end of the appointment? Especially when they were aware of the problem, as well as our upcoming appointment? Sure enough, they did not have it. The only apology was the blame on the manufacturer. We should have received a call the day before, instead of an appointment reminder email, the day before. Very poor and unprofessional concern for the customer. More
Sales Review Came to the dealership for new vehicle, sales rep was a great help. Experience was great bought two vehicles from this dealership. Highly recommended Came to the dealership for new vehicle, sales rep was a great help. Experience was great bought two vehicles from this dealership. Highly recommended for others. More
Purchase of Highlander The experience was great with sales but not so great with Finance. Gave inaccurate numbers and took to long. My sales temp was outstanding in repre The experience was great with sales but not so great with Finance. Gave inaccurate numbers and took to long. My sales temp was outstanding in representing us More
3rd Round Customer Nothing but Happy. Toya Jones makes miracles happen. She's the BEST Salesperson. She absolutely understands your needs and desires. She's a no nonsens Nothing but Happy. Toya Jones makes miracles happen. She's the BEST Salesperson. She absolutely understands your needs and desires. She's a no nonsense Saleswoman💥 More
My review Our sales lady was Toya. She was very knowledgeable, courteous, and friendly. She answered all of our questions and was not 'pushy'. The thing tha Our sales lady was Toya. She was very knowledgeable, courteous, and friendly. She answered all of our questions and was not 'pushy'. The thing that bothered me was that the laminated sheet that listed what the vehicle had on it had the selling price folded over where I couldn't see it. I didn't realize this until later. Also, the vehicle had an online sales price and I don't think I got this price. More
Fast and efficient, kind and excellent in everybarea The kindness efficiently and knowledge of everyone that works there is amazing . I would go no where else. The dealers the services the service manag The kindness efficiently and knowledge of everyone that works there is amazing . I would go no where else. The dealers the services the service manager are fair and kind and make sure that what was promised is what you receive. Amazing in everyway More
Lies and deception This dealership has no problem not letting you know your rights or taking advantage of a young couple. The deliberately did not let that a lease coul This dealership has no problem not letting you know your rights or taking advantage of a young couple. The deliberately did not let that a lease could returned. Deceptive and misleading. Run away from this place More
Best experience buying a vehicle. We are very pleased with our experience at your dealership. Everything was excellent, especially our salesperson Stacy Williams. She was very knowledg We are very pleased with our experience at your dealership. Everything was excellent, especially our salesperson Stacy Williams. She was very knowledgeable, informative, helpful, & friendly. She is truly an asset to your business. Rest assured that we will refer others to Stacy. Buzz in the credit department also was friendly & did an excellent job. More