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Keith Pierson Toyota
Jacksonville, FL
1,322 Reviews
Keith Pierson Toyota is a family-owned and -operated dealership that's proud to bring quality service to Florida drivers. Visit our Toyota dealer in Jacksonville, FL, to buy or lease a new Toyota, or schedule a visit at our auto repair center that's open seven days a week!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 1,322 reviews
August 01, 2016
Excellent Service To Their Customers I was a bit hesitant in buying a new vehicle. The store was able to explain all the details when it came to buying and in the end provided me a great I was a bit hesitant in buying a new vehicle. The store was able to explain all the details when it came to buying and in the end provided me a great first time buy experience. Would recommend them to anyone. Thank you. More
by Corpsman91
Employees Worked With
Greg Aufenkamp (awesome)
August 01, 2016
Customer Service at its Best! From the moment you enter the dealership you are greeted and given the best customer service ever. My salesman Ray Ledgister was helpful and satisfie From the moment you enter the dealership you are greeted and given the best customer service ever. My salesman Ray Ledgister was helpful and satisfied my requests for what I wanted in a car. It wasn't too hard because I researched the 2016 Highlander and I knew what I wanted. The lifetime warranty on new cars was a plus. This dealership and the sales crew met all of my expectations and more. Kudos to Keith Pierson Toyota! More
by Le Linda Blakely
Employees Worked With
Ray Ledgister, Sam and Lucius
July 28, 2016
never again I was told to come here by a coworker, and was told they sell a lot of cars so the deals are good. Neither one was correct. The sales guy (jason key) I was told to come here by a coworker, and was told they sell a lot of cars so the deals are good. Neither one was correct. The sales guy (jason key) was rude and did not listen to what I was telling him I was looking for. The car that he ended showing me was way out of my price range and I felt like he was just wasting time until he could leave. Complete waste of time. More
by terrible sales guy
Employees Worked With
jason key
July 22, 2016
Good ecperience. Great help in all areas. Great experience all around. Jackie Saint Pierre was a big help and she went out of the way to make our experience enjoyable. Look forward to using t Great experience all around. Jackie Saint Pierre was a big help and she went out of the way to make our experience enjoyable. Look forward to using the dealership in the future. More
by TomP
Employees Worked With
Jackie Saint Pierre, Chris Drakos
July 20, 2016
Outstanding customer service The second we stepped at Keith Pierson Toyota they treated us just like family making sure that we comfortable and that we had food and drinks. At the The second we stepped at Keith Pierson Toyota they treated us just like family making sure that we comfortable and that we had food and drinks. At the time they had a cookout. More
by Bill Lewis
Employees Worked With
Toya Jones
July 19, 2016
Wonderful Experience all around!!! Our first experience with Keith Pearson Toyota was a blast! From the greeters to the friendly smiles from all the staff. We would like to thank Darryl Our first experience with Keith Pearson Toyota was a blast! From the greeters to the friendly smiles from all the staff. We would like to thank Darryl Carter Sr, for his professionalism and patience. He was very informative and helped us get the perfect vehicle for our family without any pressure. We truly appreciated that!! Thanks to Terry for making us feel comfortable during financing. From beginning to the end of our experience (sales, test drive, finance) All involved kept smiles on our faces. We would definitely recommend Keith Pearson Toyota to all of our friends. We also highly recommend Darryl Carter SR. More
by Ronald and Atravon Mayo
Employees Worked With
Darryl Carter SR, Terry Seymour
July 16, 2016
This is my second car purchased in this dealership. My experience was wonderful and my salesman Gary Doski who was very professional and he tried his best to found us the car that we wanted. He left th My experience was wonderful and my salesman Gary Doski who was very professional and he tried his best to found us the car that we wanted. He left the deslership with a Toyota 4 Runner Limited 2015 and we love it. If you are looking for a Toyota this is the place go. You will be very happy. More
by loki
Employees Worked With
Gary Doski
July 16, 2016
Excellent Customer Service From the first contact email from Austin after I had contacted the dealership through the website to the moment Darrell handed over the car, Keith Pie From the first contact email from Austin after I had contacted the dealership through the website to the moment Darrell handed over the car, Keith Pierson Toyota staff were a joy to deal with. I'd especially like to thank Darrell and Terry for helping me get the right car for the right price. Chris is in training and he took us for the test drive and did a great job answering technical questions about the car. Just a great group of people. I appreciate you! More
by Stephanie McEvoy
Employees Worked With
Darrell, Terry, Austin & Chris
July 11, 2016
"Exceptional Experience" This is my 3rd car with Keith Pierson Toyota. During my recent purchase, I had the honor and privilege to interact with a 6 time top salesman. He was This is my 3rd car with Keith Pierson Toyota. During my recent purchase, I had the honor and privilege to interact with a 6 time top salesman. He was polite, professional and very confident in his skills to "seal the deal!" He was an awesome salesman and I had an "exceptional experience!". I absolutely love my car!!! More
by Karose
Employees Worked With
Kennedy
July 07, 2016
Purchased used car and have had issues with it from day one I purchased a used truck from them less than a year ago. During the test drive the AC wasn't working. so we told them we weren't interested in the tru I purchased a used truck from them less than a year ago. During the test drive the AC wasn't working. so we told them we weren't interested in the truck. we were called later and they said that the sales man must not have turned it on correctly that it was working so we went back and drove it. we ended up buying the truck to only have the same issue come up a few months later. I took it back to them and they said that it was a used car sold as is and my salesman no longer worked there. I was shocked that this great service that they say they provide was a joke. I had them look at it again and it cost me $600 to fix the Ac well less than two weeks later it is doing the same thing so we took it back. I was told that it wasn't covered under the warranty because its doing something different now. What? The AC hasn't worked properly since day one! needless to say I am stuck with this lemon for my son to drive around in the HOT Florida summer. Shame on you Keith Pierson for selling a lemon! They have no desire to right their wrong so I will tell everyone that I come in contact with that this dealership is horrible and they don't stand behind the cars they are selling. More
by MadMom
