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Keith Pierson Toyota
Jacksonville, FL
1,319 Reviews
Keith Pierson Toyota is a family-owned and -operated dealership that's proud to bring quality service to Florida drivers. Visit our Toyota dealer in Jacksonville, FL, to buy or lease a new Toyota, or schedule a visit at our auto repair center that's open seven days a week!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 1,319 reviews
October 24, 2015
"Loved it" After totaling my Sportage I couldn't find the vehicle for me.. 3 weeks later at Keith Pierson I found the ONE for me(RAV4), Thanks to Harold Elder, After totaling my Sportage I couldn't find the vehicle for me.. 3 weeks later at Keith Pierson I found the ONE for me(RAV4), Thanks to Harold Elder, his patience and thoroughness found me the best Toyota EVER...Wonderful dealership all around. THANK YOU, Harold (sales) Will (finance) P.S. Thanks to Harold I got the best birthday present, drove new car home on BDAY. More
by Trinada13
Employees Worked With
Harold Elder sales, Will in finance
October 19, 2015
Treated like ROYALTY This was my first purchase with Keith Pierson and it was fantastic. Kennedy, my sales person made me very comfortable purchasing the car and was hones This was my first purchase with Keith Pierson and it was fantastic. Kennedy, my sales person made me very comfortable purchasing the car and was honest and up front from the beginning. My parents have purchased 3 vehicles from this dealership, and now I see why. You guys will see me again! More
by HairLove33
Employees Worked With
Kennedy
October 13, 2015
Exceptional service This was my second car purchased at this at this dealership both were very pleasant experiences Toya Jones was my sales person she was an 11 Bob in f This was my second car purchased at this at this dealership both were very pleasant experiences Toya Jones was my sales person she was an 11 Bob in finance was terrific as well. More
by LSmith2015
Employees Worked With
Toya Jones and Bob
September 13, 2015
Great Experience Came in for an oil change and left with a new truck. Whoops! Kennedy ensured that I was completely satisfied across the board. I'd recommend Keith Pie Came in for an oil change and left with a new truck. Whoops! Kennedy ensured that I was completely satisfied across the board. I'd recommend Keith Pierson to everyone. More
by jaxtoya
Employees Worked With
Kennedy, Lance
September 11, 2015
Last time I try this Toyota store I don't even know where to begin, I don't mind paying more for great service don't get me wrong but if I am going to pay a little more for a car then I don't even know where to begin, I don't mind paying more for great service don't get me wrong but if I am going to pay a little more for a car then I expect better service. The salesman or should I say "showboater" was more interested in telling me all about him and his "woman" problems than selling me a car. I already knew what I wanted and was ready to buy but after listening to his arrogance for roughly 20 minutes I had had enough. I walked off on the lot and he didn't even TRY to get me to go back into the main part of the store he just walked off like he didn't care. More
by rude salesman
Employees Worked With
Jason K
September 08, 2015
Personnel are exceptional Went to check pricing on 2015 truck and the price point from KPT could not be matched by any other Toyota dealer within 100 miles (even though they cl Went to check pricing on 2015 truck and the price point from KPT could not be matched by any other Toyota dealer within 100 miles (even though they claim price matching). Personnel at KPT were exceptional and were spot on with everything . More
by newtundraguy
Employees Worked With
Darryl
September 08, 2015
Customer service was excellent Kennedy, Lance and Jackie were great! They were so eager to please and made every effort to make me happy. I have already recommended Them to friends Kennedy, Lance and Jackie were great! They were so eager to please and made every effort to make me happy. I have already recommended Them to friends that are thinking about new cars. The only unpleasant aspect was one of the sales managers. She was a bit condescending and pushy.I would avoid her completely next time. More
by Tarav
Employees Worked With
Kennedy, Jackie,Lance
September 04, 2015
BEST DEALERSHIP WE HAVE EVER BEEN TO NO HASSLE THE BEST WE CAME IN AND EVERYONE WAS VERY FRIENDLY AND CARING WE TOLD AKBAR STEPFORD WHAT WE WAS LOOKING FOR AND HE GOT RIGHT ON IT AND WAS WONDERFUL THE BEST WE CAME IN AND EVERYONE WAS VERY FRIENDLY AND CARING WE TOLD AKBAR STEPFORD WHAT WE WAS LOOKING FOR AND HE GOT RIGHT ON IT AND WAS WONDERFUL AND ENDED UP BUYING TWO NEW VECHICLES THAT DAY More
by jerry,laura
Employees Worked With
AKBAR STEPFORD
September 02, 2015
Extremely good The people we dealt with were friendly and eager to help us get the car we wanted for a price that we could handle. Everyone else was friendly and he The people we dealt with were friendly and eager to help us get the car we wanted for a price that we could handle. Everyone else was friendly and helpful even if they were not directly concerned with the sale (i.e. anyone else who worked there) and were willing to help us with anything at all More
by Moodle33
Employees Worked With
Darryl Carter, Sr., Mike Shoemake
August 26, 2015
WORST CAR DEALERSHIP FOR SERVICE IN JACKSONVILLE, FL!!!!!!!! Toyota in JACKSONVILLE FL is the WORST dealership to have YOUR car serviced.Bad Service!!! I went to their dealership to have my tires rotated and the Toyota in JACKSONVILLE FL is the WORST dealership to have YOUR car serviced.Bad Service!!! I went to their dealership to have my tires rotated and they broke all of my lug nuts. They other broke parts as well and charged me to fix what they broke. They were not responsible and did not offer any apologies or discount to show that they we sincerely sorry for their mistake. NEVER coming back to this dealership. Horrible service, business, quality of repairs, and customer service!!!!!!!!!! More
by Unsatisfied Customer!
Employees Worked With
Everyone
