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Keith Pierson Toyota
Jacksonville, FL
1,319 Reviews
Keith Pierson Toyota is a family-owned and -operated dealership that's proud to bring quality service to Florida drivers. Visit our Toyota dealer in Jacksonville, FL, to buy or lease a new Toyota, or schedule a visit at our auto repair center that's open seven days a week!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 1,319 reviews
June 29, 2015
Awesome Buying Experience I went to this dealer as I was passing to head to another dealership. I never left! They were awesome to deal with and Harold (Sales Agent) worked wit I went to this dealer as I was passing to head to another dealership. I never left! They were awesome to deal with and Harold (Sales Agent) worked with me and had patience and never once made me feel like he just wanted to sell a car. It was all about me and my preferences. He listened to what I wanted and during the entire sales process he never forgot that. I really enjoyed shopping here and buying me new car there. I will be back again to see Harold. More
by dgeesmith
Employees Worked With
Harold (Quan) Elder
June 28, 2015
3rd toyota We met Darryl Carter, our salesman at KPT, about 5 years ago when we purchased a 2008 used Tundra. At that time, we were looking for something specifi We met Darryl Carter, our salesman at KPT, about 5 years ago when we purchased a 2008 used Tundra. At that time, we were looking for something specific and he helped us find it. In 2014, he again was there to help us replace the 2008 with a 2014 Tundra. Recently, we added a 2015 4-Runner to the family and of course we asked for Darryl! He is a dedicated, trustworthy salesman, but, by now, we just call him a friend! More
by Msarver
Employees Worked With
Darryl Carter
June 27, 2015
Review of Dealership And Management Excellent Customer Service. Excellent Model in teaching how to operate the new vehicle. Excellent help in assistance with financial services applicati Excellent Customer Service. Excellent Model in teaching how to operate the new vehicle. Excellent help in assistance with financial services application. Excellent follow up care services after new vehicle was purchased. More
by Geneise
Employees Worked With
Kennedy
June 24, 2015
2nd time charm Purchased a 2015 RAV4 to replace a recently purchased 2013 RAV4 . Had some issues with the 2013 but worked with Eddie and Karen that corrected my Purchased a 2015 RAV4 to replace a recently purchased 2013 RAV4 . Had some issues with the 2013 but worked with Eddie and Karen that corrected my concerns and got me into a new RAV4 that I'm extremely pleased with. They were both great to work with and would definitely recommend Keith Pearson and especially Eddie and Karen. More
by overpaid
Employees Worked With
Eddie and Karen
June 23, 2015
Satisfied, Great Experience I went to KPT to purchase a used vehicle. I left in a brand new Corolla. As soon as I walked in Alena Bech greeted me at the front desk. Her personal I went to KPT to purchase a used vehicle. I left in a brand new Corolla. As soon as I walked in Alena Bech greeted me at the front desk. Her personality made me felt very comfortable. Alena walked me through the entire process, explaining things along the way. I looked at and test drove a couple of cars, so my time spent was a little longer than I had planned. During the entire process, Alena was very professional, patient, understanding. My experience working with Alena was outstanding and I would recommend anyone shopping for a vehicle to go and see Alena at KPT. Awesome. More
by Howard
Employees Worked With
Eric Lowe, Floor Manager, Sales Manager
June 20, 2015
i was really bless. I came into the dealer ship just to ask a few questions. This man walk up and that day change in life. DARRYL WITH THE TWO RR WAS EXCELLENT AND PATIE I came into the dealer ship just to ask a few questions. This man walk up and that day change in life. DARRYL WITH THE TWO RR WAS EXCELLENT AND PATIENT. know Darryl with the two RR. Is like family. He sit and talk and explain to me the truth about buying a car. His boss was great and she work her best with me. It was laughter and knowing each. I felt like family. I thank yall so much. P's. BOB SMITH I THANK HIM TOO. Y'ALL STAY BLESS GOD BLESS EACH AND EVERYONE FAMILY More
by jyearwood78
Employees Worked With
Darryl Carter, Bob Smith Darryl boss
June 19, 2015
SERIOUSLY? my parents have bought a car from there before and told me that they would take care of me. Well I guess my first mistake was forgetting who I was sup my parents have bought a car from there before and told me that they would take care of me. Well I guess my first mistake was forgetting who I was supposed to ask for, my second mistake was staying there while they wasted my time. I wanted to drive a Tacoma and see if it would fit my needs or if I should buy the Tundra that I intended on buying. The sales guy was arrogant and acted like he was uninterested in selling me a truck, he kept messing with his cell phone the whole time I was with him and he was obviously not interested in helping me. I had a trade in that was paid in full and a bank draft for up to 50k so his loss. Never going back there again, even if they GAVE me a car or truck! Stay away from this place. Ernie Palmer Toyota was glad to take my money. More
by terrible customer service
Employees Worked With
Jason Keys
June 18, 2015
Great experience. Stacey Williams was outstanding. I was so impressed with the professionalism and courtesies extended to me and my husband during our recent purchase. Our sales associate, Stacey Will I was so impressed with the professionalism and courtesies extended to me and my husband during our recent purchase. Our sales associate, Stacey Williams, was informative, friendly, and extremely easy to talk to. I felt like I had known her for years, and I now feel like I have a new friend. That is how great she was. I can't say enough about her, Bob Smith, and the whole experience. More
by Sandaroo
Employees Worked With
Stacey Williams, Bob Smith
June 17, 2015
Great Experience The buying process at Keith Pierson Toyota is fast, friendly and professional. Chris Jordan and Kennedy made my experience pleasant, I would strongly The buying process at Keith Pierson Toyota is fast, friendly and professional. Chris Jordan and Kennedy made my experience pleasant, I would strongly reccomend them. More
by Miranda Sheoherd
Employees Worked With
Kennedy and Chris Jordan
June 14, 2015
not what I expected Advertisements about the warranty led me to expect more than they actually are. The actual display of the brochure given to me to read mislead me, whi Advertisements about the warranty led me to expect more than they actually are. The actual display of the brochure given to me to read mislead me, which is my fault. The salesman, Adam Athan, was very helpful , accommodating and knowledgeable about the car I purchased. I don't dislike the car but rather the fact that I fell victim to the 'selling machine' regarding the warranty. More
by kdb new car
Employees Worked With
Adam,Athan
