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Keith Pierson Toyota

Jacksonville, FL

4.8
1,319 Reviews
Keith Pierson Toyota is a family-owned and -operated dealership that's proud to bring quality service to Florida drivers. Visit our Toyota dealer in Jacksonville, FL, to buy or lease a new Toyota, or schedule a visit at our auto repair center that's open seven days a week!
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6501 Youngerman Circle

Jacksonville, FL

32244

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Showing 1,319 reviews

May 19, 2015

Outstanding Experience!! This is the second visit to this dealer, and buy two cars on the same day .. all the staff behaved with great professionalism in every step of purchas More

by TOBONES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy Miralles and Chris Jordan
May 18, 2015

overpaid Don't trust these people as they took me on the price I paid for a 203 RAV4. I could of purchased a 2015 for what I was taken for. Do your research o More

by overpaid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eddie
May 20, 2015 -

Keith Pierson Toyota responded

Mr. Muldoon - Thank you for taking the time to share your comments and feelings about our dealership on DealerRater.com. Even though your comments did not shine a positive light on our dealership, it is helpful to us in finding out where some of our weaknesses lie; whether in our personnel or our processes. We apologize for your experience and we appreciate your feedback. We hope for a future opportunity to make this right for you. You may contact me anytime to voice your concerns. Tia R. Thomas, Executive Assistant to Keith Pierson 904-771-9100

May 17, 2015

Phenomenal Experience! I went in completely skeptical and with the general idea everyone has of a car dealership. The salesman came right out of the gate with the exact pri More

by Happy Car Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Lowe, Enitre Finance Department
May 16, 2015

Great experience !!! From the minute we walked in the experience was all that was promised on their commercials . Staff was friendly and helpful and our sales associate More

by queenie 74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Lowe, Alexander
May 12, 2015

Still in AWE The salesman and finance manager were beyond helpful. They more than fulfilled my requirements. I am still in awe of what they were able to do. I am d More

by D.Burgess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Salesman Kennedy Mumford and Finance Manager Daniel Dugan
May 09, 2015

2015 Toyota Avalon I had the best sales experience of any dealership I had visited the weekend I purchased my 2015 Toyota Avalon. If you are looking for a salesman to t More

by Eady Family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harold Elder and Finance Manager Mike
May 09, 2015

New car purchase Best dealer I have ever worked with for a new car purchase. Employees we met are exceptional as well as the service offer. They know the meaning of cu More

by Dennis - realtor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremih Hersey
May 08, 2015

Love Keith Pierson! I've bought from Keith Pierson twice now and it's always an great experience!! GREAT customer service! You can tell the team loves what they do and t More

by Kolbi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Löwe
May 08, 2015

Great car buying experience Kennedy listened to what I was looking for and steered me away the Highlander as being too small and the Sequoia as being too big. He recommended the More

by mje
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kennedy Mumford
May 07, 2015

Very pushy talk into a car i could not afford I went in to trade my 2013 toyota to lower my payments by the time the financial person got done with me i was paying 118.00 more... I had put a down More

by scastle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
i cant remember i throw away all cards with name on it and just been waiting to get time to write this review
May 08, 2015 -

Keith Pierson Toyota responded

Ms. Castle - Please allow me to personally apologize for any frustration or inconvenience you may have suffered during the financing process. According to my records, I contacted you 3 times immediately following your purchase 8 months ago to inquire about your experience and offer my assistance, but never received a return call. Unfortunately, at this late date, our options are very limited, but if you'd like to speak with me directly, please don't hesitate to contact me at the store. Thank you! Tia R. Thomas, MBA Executive Assistant to Keith Pierson

May 13, 2015 -

scastle responded

I would like to lower the payments on this car, when the year is up i was set up on the program to were i can lower payments after a year... I have 4 more months, i will see when i come in if you keep to your word on this.....

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