
Keith Pierson Toyota
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
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Very Good Service I wasnt really interested in buying a new car. But my husband wanted me to have a car that had a warranty forever. The salesmen Darryl Carter Sr was I wasnt really interested in buying a new car. But my husband wanted me to have a car that had a warranty forever. The salesmen Darryl Carter Sr was very helpful to all of our needs. More
A Relaxed, Comfortable Car Buying Experience??? It's not often that buying a vehicle is anything less than a tense and nerve-racking verbal combat between a sales associate and a married couple who It's not often that buying a vehicle is anything less than a tense and nerve-racking verbal combat between a sales associate and a married couple whose anxiety-level reaches epic proportions. I've grown accustomed to reading from several resources before I enter a dealership, hoping my preparation will help me sling some facts that might arm me with knowledge enough to win a point or two. To have purchased a Camry at Keith Pierson Toyota and from a sales associate as professional and truly exceptional in her presentation as Toya Jones calls for an honest,sincere customer review. When the time was appropriate, Toya, my wife and I shared hilarious recollections of our pasts and honest stories of past car buying experiences. Toya's excellent ability to identify with her customers provides a relaxed and friendly atmosphere, one that a customer seeks in order that he or she arrive at a mutually confidence. I have never actually enjoyed buying a vehicle until I bought from Toya. She is a remarkable woman and an exceptional sales person. More
Respect matters! On 9/11/14 I took my boyfriends car in for service to fix the splash gaurd that was broken. Not only did the Keith Pierson service department fix it f On 9/11/14 I took my boyfriends car in for service to fix the splash gaurd that was broken. Not only did the Keith Pierson service department fix it for free but they gave me a great deal on my new car. I met miss Jackie when I was looking for scion tcs. She showed me my options and tried to Taylor them to my needs the best she possibly could. After figuring out they just weren't doable for me she introduced me to my new car. A 14 Corolla s, stick shift. Not only did Jackie get the numbers that I wanted, but she didn't pressure me. She made me feel like I was one of her close friends and catered to my every need. I told Jackie I had to be at work in 2 hours so she made the deal happen in 1 hour. She even ran everywhere she went just to insure that I made it out on time. Every time I go back to the dealership for something she recognizes me and always checks on how I'm doing. She's, by far the best and friendliest saleswoman I've ever met. I would encourage anyone who is skeptical about buying a new car to go to Keith Pierson and see her! More
The best car-buying experience ever! My husband went into Kieth Pierson Toyota without telling me, as he knew I wasn't interested in getting a car. But, after sweet-talking me into it, w My husband went into Kieth Pierson Toyota without telling me, as he knew I wasn't interested in getting a car. But, after sweet-talking me into it, we both went and met with Sales Associate Darryl Carter, Sr. I have always disliked all the pressure and hype from car dealerships, but our experience was so far removed from that. Darryl was professional and yet he had a great sense of humor; he answered all our of questions honestly and was never pushy. Another thing I noticed while we were there was that everyone in the dealership seemed to really enjoy being at work. There was no sense of the cut-throat competiveness that has been so pervasive at other places. We also had exceptional service from Bridget in financing. Bottom line, we love our Highlander and we really enjoyed the Kieth Pierson experience. More
Service was excellent Glenn was extremely helpful and found exactly what I was asking for in a vehicle. He was very friendly. Glenn made sure my son and I were comfortabl Glenn was extremely helpful and found exactly what I was asking for in a vehicle. He was very friendly. Glenn made sure my son and I were comfortable and even fed my son lunch. He has followed up on the sale multiple times to make sure I was completely satisfied and answered all of my questions More
Truly Exceptional Jackie, our sales associate, was truly exceptional. She took us to see the new Highlanders, which had just been taken off the truck and hadn't yet ma Jackie, our sales associate, was truly exceptional. She took us to see the new Highlanders, which had just been taken off the truck and hadn't yet made it to the dealership lot, explained all of the wonderful features on the vehicle and walked us through them and double checked our requested options and assisted with our trade-in. My husband was extremely impressed with Jackie's knowledge of the Highlander and of her descriptions and explanations of the the vehicle. Our meeting with Lance in the finance department was another exceptional experience. The financing was handled very efficiently, smoothly and professionally. We appreciated the information that Lance was able to provide concerning all of our options as well as other available services, I.e., the service contract. Both my husband and I have agreed that this is the best car buying experience, spread over five decades, either of us has ever had. More
Awesome Experience Really good experience; had been to multiple dealerships. Keith Pierson's staff work with my situation and made a deal come through. I will always rec Really good experience; had been to multiple dealerships. Keith Pierson's staff work with my situation and made a deal come through. I will always recommend Keith Pierson....Thanks More
THE BEST EXPERIENCE A BEST PLACE TO MAKE A CAR BUSINESS. I ENJOY MY EXPERIENCE. a good place, great persons, help you in all you need. an make this experience a good mome A BEST PLACE TO MAKE A CAR BUSINESS. I ENJOY MY EXPERIENCE. a good place, great persons, help you in all you need. an make this experience a good moment More
Above & Beyond Expectations! Brian (manager) immediately offered friendly service by placing the 2013 Dodge Grand Caravan to the side; while my husband and I packed up our toddler Brian (manager) immediately offered friendly service by placing the 2013 Dodge Grand Caravan to the side; while my husband and I packed up our toddler twins to look at the van. As soon as we met Pamela, she impressed us far beyond any sales associate that we have ever met. Pamela went above and beyond expectations! With a radiant personality, and her heart of gold, she secured our business immediately. Highly Recommended! (Side note: there was a female associate, of which we did not catch her name, who was kind enough to buy our girls an apple from the snack bar. Thanks to her for her kindness & generosity.) More
The Best Dealership on Earth!!! Absolutely the best experience of our lives in buying our cars. I was interested in a New Toyota Tundra and went to this dealership. First impressions Absolutely the best experience of our lives in buying our cars. I was interested in a New Toyota Tundra and went to this dealership. First impressions are gold and let me tell you this impression was beyond gold for my wife Dorothy and I (Steve). We met with John Portie (Sales Associate) and Chris Jordan (Finance Manager). John immediately answered all of my concerns, and John and Chris both helped me find the truck that I wanted. John was very knowledgeable as with Chris, and made our experience with Keith Pierson Toyota such a fantastic experience, that my wife and I will always recommend this dealership to our friends and family. John even came to our home after work to finalize some documents (unbelievable, as I have never seen this kind of treatment from any dealer). John and Chris were fantastic to the end and gave everything they had to ensure my wife and I were taken care of properly, and that the transaction went smoothly. John was the best sales person I could have ever asked for (Outstanding, friendly and never pushed. Always knowledgeable and treated us like royalty). Chris Jordan your Finance Manager knew the numbers, and made everything fit very nicely in our negotiations. Very friendly gentleman and our concerns were his top priority. Chris ensured that we were happy with the outcome, ensured that we were protected, ensured we got what we wanted and ensured the contract process was painless. Chris was absolutely fantastic. He did not hide behind a glass wall as with most dealers, and interacted with the sales person and customer consistently to help with selection, curb any problems, correct any concerns and simply and sincerely laugh with the customer. Chris and John made us feel so at home. Due to Chris and John, we were pleased with our outcome, we were never once pressured to make any decision, felt at ease, felt safe, felt that our concerns were sincerely being tackled, felt that the customers best interest came first, and most of all they ensured that we were happy every moment that we were there. I easily got my Tundra due to John’s sales technique and Chris's Financial Knowledge. Chris and Johns people skills are beyond approach! My wife and I left the dealership feeling so at ease and just could not believe the outstanding treatment we had just received. It just was absolutely breathtaking and mind blowing. On a scale of one to ten, Keith Pierson Toyota, with Chris Jordan and John Portie rate an absolute 100 on a 1 to 10 scale. Not a typo, yes 100. Our experience was so perfect that my wife and I traded in our Hummer H-3 the very next day and bought another new car (Toyota Avalon) from John and Chris. Again the service from John and Chris was again perfect and just absolutely fantastic. With John and Chris at the lead, Keith Pierson Toyota is sure to excel, and sure to have returning customers. My wife and I will forever be a Keith Pierson Toyota returning customer, and we intend to purchase all of our vehicles from now on from this dealership. Chris and John, ABSOLUTELY FANTASTIC JOB, WE COULD NOT EVER ASK FOR BETTER SERVICE THAN WHAT YOU GAVE US.... Please accept a heartfelt thank you for making feel so good, and taking such outstanding care of us. You guys are the BEST! Steve and Dorothy. More