Keith Pierson Toyota

LeAndra Jackson was soooo friendly and really helped me with any questions I had. She Made buying a car easy and non-stressful. AWESOME service!!!!!!!!! with any questions I had. She Made buying a car easy and non-stressful. AWESOME service!!!!!!!!! More

Steve was extremely familiar with the car and demonstrated it's good qualities. I was impressed by the lifetime powertrain warranty and he also was very helpful in wading through the purchasing demonstrated it's good qualities. I was impressed by the lifetime powertrain warranty and he also was very helpful in wading through the purchasing process. We had been thinking about the Rav4 for about a year. More

At first I was not sure about buying a new car, and I heard the radio commercial about the Toyotathon, then I saw a Keith Pierson Billboard. I decided to go to visit this dealer, but to find a good deal heard the radio commercial about the Toyotathon, then I saw a Keith Pierson Billboard. I decided to go to visit this dealer, but to find a good deal on a used car, because I have never bought a brand new car and I was a little nervous about buying a new one. I want to thank Toyota for giving the opportunity to have such an amazing brand new car, and thanks for giving me a great deal. I love my new Corolla 2014, and I am glad I listened to my mother when she told me that " Toyota car are the best out there", and I agree!!! Daniel B. was such a great seller, and he was very patient and polite with me and my three year old daughter.Thank you! More

First of all let me start by saying that our Family has purchased 5 vehicles from your Dealership. I would like to say the only reason I did not give an overall experience rating of a 5 is, when I go to a purchased 5 vehicles from your Dealership. I would like to say the only reason I did not give an overall experience rating of a 5 is, when I go to a car lot to buy a new or used car I like to LOOK at several options. In my recent visit I was told we (the customers) are not allowed to walk around the car lot and look at the different vehicles. The Sales Associate has to bring what they think you want up to the doors for you to look at. I was unsure of what I wanted so I requested to look at the used cars, we had to be driven just a short distance to view the cars and then all the cars were locked. The Sales Associate had to walk back inside and get one set of keys at a time, I understand locking the cars, but the walking back each time takes a lot more time to get to look at the cars. We were told it was for customer service. My husband wanted to leave and go somewhere else because we wanted to look around at different cars befor we decided. The reason we did not leave was I really like dealing with your dealership and Quartisa Edwards was Outstanding. She did everything she could to make us feel valued as a customer. I will be buying a new car in the near future, but I want to be able to look freely at the different options, so i hope this will be different next time. You truly do have a great Dealership, but just think this policy needs to be reviewed. Thank You More

The personality of our salesperson Jackie was amazing and beautiful. Never have we had such a great experience with a salesperson. Keith Pierson Toyota has earned a customer for life. Thank You, From beautiful. Never have we had such a great experience with a salesperson. Keith Pierson Toyota has earned a customer for life. Thank You, From The Brady Family More

I was hesitant about coming back. We had a bad experience the first time we purchased our 2010 Corolla. I walked in and was treated like family. I dealt with Sashni she is amazing Keith needs to hire more as the first time we purchased our 2010 Corolla. I walked in and was treated like family. I dealt with Sashni she is amazing Keith needs to hire more associates like her. She was very understanding and genuine throughout the whole deal.We purchased a 2014 10/18/2014. Was kind of hesitant working with finance that's were Mike comes in very honest and understanding of the last situation. Amazing Amazing cant be more happy with how much they helped. Brittany Barefoot More

The salesman was friendly but used very hard-sell techniques and it was an exhaustive experience. In total, it took us 4 very long visits over a week and a half to wind up with the SUV we have. Wit techniques and it was an exhaustive experience. In total, it took us 4 very long visits over a week and a half to wind up with the SUV we have. With the first vehicle, we requested a price comparison between the Highlander SE and Highlander Plus models 3 times but were ignored. When we took the vehicle back for some accessories, we found out that the mileage on the new vehicle we were sold was not accurate. We had to go through this all again. Finally, everything was corrected to our satisfaction. The dealership made sure we had the vehicle we wanted. The finance manager and the service manager were very professional and we look forward to have our vehicle serviced there. More

Marcus was outstanding, I originally came into get my 2007 Toyota Camry serviced and the mechanic noticed there was a repair that would have cost me at least $1500. After being shocked with that news I 2007 Toyota Camry serviced and the mechanic noticed there was a repair that would have cost me at least $1500. After being shocked with that news I went around the corner and noticed my first Sales Manager Chris Jordan (Keith needs to make sure to keep his talent!!!) and told him what had happened. He said have you thought about trading it in, and at the time I really never thought about it. He introduced me to Marcus Ratcliff and I was quickly impressed with his knowledge of the vehicle. After speaking to Marcus and test driving the 2013 Camry SE I had to have it. I would definitely recommend Keith Pierson Toyota and especially Marcus Ratcliff & Chris Jordan. Thank you for turning a potential nightmare into a wonderful experience... More

My experience with Keith Pierson Toyota was great, Marcus is a good salesperson,very polite and friendly, I would recommend Keith Pierson Toyota to other customers. Thank you is a good salesperson,very polite and friendly, I would recommend Keith Pierson Toyota to other customers. Thank you More

My experience with Keith Pierson Toyota so far has been awesome!! Jackie went over and beyond anything that I expected. My truck had to be ordered because it wasn't in stock at the dealership and she knew awesome!! Jackie went over and beyond anything that I expected. My truck had to be ordered because it wasn't in stock at the dealership and she knew how important this truck was to me. She gave me her cell number and believe be I called her everyday wanting to know the status on the truck. She happily took my calls and never once acted or sounded like I was bothering her. She knew I didn't have a vehicle and I was having to borrow other peoples cars to get to and from work. When my truck came in she picked it up and delivered it to me, to surprise me!! I live over 30 miles away from the dealership!! Also, I am supposed to be getting tint on the front windows and she has set that appointment up for me and has arranged for someone to take me to work that day and pick me up that afternoon. I am a very happy customer and would recommend this dealership to anyone in the market for a new Toyota. More