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Kelley Buick GMC

Bartow, FL

4.1
360 Reviews

255 West Van Fleet Drive

Bartow, FL

33830

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Showing 360 reviews

March 19, 2023

Excellent experience. Braxton Nyland made the buying process very simple. No haggle, no sales pressure, straight to a fair price for their vehicle and my trade. I rate More

by otisue
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Braxton Nyland
January 08, 2023

First the dealership is well setup. The people there were very nice and professional. Manny Rodrigues was very exceptional, polite, professional and we really felt he was working fo More

by Rburke8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Hernandez, Ron Scott, Manny Rodriguez
December 28, 2022

Bad service, took my truck there many times for the same issues, never recorded my visits or gave me print outs for my visit. Still having issues and now most recently an OIL leak possibly from the trans oi More

by dsabatino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy
November 05, 2022

Poor customer service the left hand and right hand know nothing whats going on. management should do a better job. pricing cars and advertising never match!! then all the say " we apologize our fault" but More

by lenyvg
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler Kelley, Chad Ritch
October 11, 2022

The made me drive for 2 hours to look at a vehicle that already had a deposit. They even show me the car. More

by miguel
Customer Service
Recommend Dealer
No
Employees Worked With
Braxton
September 22, 2022

We are very pleased with our experience and our purchased at this place. Chad Ritch and Mr. Jon Andrews helped us choosing the vehicle we needed. They are very accomodating, knowledgeable, and so helpful. We More

by Temple & Perlita
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hernandez, Chad Ritch, Jon Andrews
August 30, 2022

bait and switch, worked all day on a deal, called after work to finalize, no phone answer. multiple text no answer , an email, followed up next day with a couple texts. where i was told to call the sales m More

by morganmagana
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
eddie, Sarah Hallman
August 16, 2022

A month ago I purchased a VW cc 2017. In less than a month the motor is leaking oil. I am disappointed in that, but overall I had a good experience dealing with Mr. Russell sales person. More

by Charles
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Russell Hernandez
August 15, 2022

Was very pleased with my experience at Kelly Automotive. My sales rep, George, was very knowledgeable and helpful. He gave me good information, then let ME make a decision without pressure. I was assiste More

by Susie72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Roman
June 18, 2022

Nathan Tworek Was My Sales Representitive. He Was Polite, Friendly And Very Helpful. He Answered Everything With Expertise. Test Drove The Truck I Had Asked About But The Dealership As With Ma More

by nitroburnout56
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nathan Tworek
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