Kelley Buick GMC

A good deal that also ended as promised We decided to consider purchase of 2019 Buick Regal TourX Essence wagon before they were all gone. We found some available at 3 dealers in various c We decided to consider purchase of 2019 Buick Regal TourX Essence wagon before they were all gone. We found some available at 3 dealers in various cities. We did our best to secure a solid deal as we were not desperate to trade. We tried locally but could not strike a deal. Through searching the Buick.com website, we found others that met our criteria. We started working with them, including Jon Andrews from Kelley Buick / GMC in Bartow FL. He said he would ultimately give us the best bottom line deal. Initially three dealers (4 cars) were close to each other with varying degrees of differences. We were about to purchase from another dealer when Jon offered us a better deal by far from what other dealers offered after having been given ample opportunity to do so themselves. We accepted the offer over the phone as we are from a distance. Although jon offered to deliver the car to us in our town, we decided to drive to the dealership to see the car to be sure. We did and the deal was consummated and finished as smoothly as any car deal can go (with so many variables and choices / papers to consider). We have to admit we are pleasantly surprised at the result after having been through some tough car purchase processes over the years. Thank you to Jon and Adam (finance / paperwork team) for making the process painless. We would gladly deal with Jon and his team again. I like to price out vehicles as I know how to shop for cars. Jon's final offer even impressed me. More

service dept did an excellent job i am very satisfied thank service was done as promised radio was still set on my regular station and the free car wash just was a nice bonus thanks to all service was done as promised radio was still set on my regular station and the free car wash just was a nice bonus thanks to all More

Great to work with. Straight forward , no b.s. John was a great to work with. He kept everything positive and always added some humor and laughter. John's communication with me was outstanding. E John was a great to work with. He kept everything positive and always added some humor and laughter. John's communication with me was outstanding. Every question was answered within a very short period of time and I felt that he really was looking out for my best interest during the sales process. This was my first purchase from John and this Kelley GMC but will not be my last. Thanks John for everything. Oh love the truck . thanks again. More

A no pressure informative and successful experience. We were completely satisfied with Kenny Lopez knowledge and personality in helping us find the care wanted. He made our search for what we were looki We were completely satisfied with Kenny Lopez knowledge and personality in helping us find the care wanted. He made our search for what we were looking for a very pleasant experience with his time and dedication, research and knowledge. More

Service on 2018 GMC Service was completed in a timely matter. Was greeted at time of appt in a courteous and professional manner. Tire rotate was discussed and taken care Service was completed in a timely matter. Was greeted at time of appt in a courteous and professional manner. Tire rotate was discussed and taken care of at time of service. A+ More

2019 GMC Terrain Service was done as promised and returned when promised. Car was clean. Chad was a pleasure to work with, he is knowledgeable on all the vehicles I br Service was done as promised and returned when promised. Car was clean. Chad was a pleasure to work with, he is knowledgeable on all the vehicles I bring in. More

Great service Mario was kind and friendly. He was straight to the point and did not try to show me cars that I wasn't interested in like some dealers. Tom in financ Mario was kind and friendly. He was straight to the point and did not try to show me cars that I wasn't interested in like some dealers. Tom in finance was also very friendly and kind. Sarah responded very quickly to my questions. More

Best service!! My whole experience was amazing. I was treated exceptionally well and recommend this dealer to anyone who asks or for that matter those who don’t as w My whole experience was amazing. I was treated exceptionally well and recommend this dealer to anyone who asks or for that matter those who don’t as well! Very happy and excited with my new vehicle. More

Used car purchase Overall was pleased, I did not get lowballed with the first offer for my trade in. I had done my own research as to the value of the SUV I was interes Overall was pleased, I did not get lowballed with the first offer for my trade in. I had done my own research as to the value of the SUV I was interested in and the amount I wanted for my trade, Both were within range I was wanting. I have sent a request to bring it back for service the front passenger door locks are not working with the remote or the door switch More

It was a good experience This is a good dealership, however, I do recommend shopping around for your best deal when looking for a new car. The service department is excellent This is a good dealership, however, I do recommend shopping around for your best deal when looking for a new car. The service department is excellent, fast and not high pressure. More