Kelley Buick GMC

Ughhhh I was there from 10am witch was my appointment and left at 4:07 after me going to check what was taking so long because everyone else’s was in and out I was there from 10am witch was my appointment and left at 4:07 after me going to check what was taking so long because everyone else’s was in and out. Then I found out the my car would have to stay there a couple day and I should have been told that within the first 2 hours!!!!!! Then I only asked for an oil change and they rotated my tires without my permission and lost the value stem to one of the tires More

They don’t put pressure on you The good thing is that there’s no advise you to see you which car is the best choice for one and make you feel Like part of the family The good thing is that there’s no advise you to see you which car is the best choice for one and make you feel Like part of the family More

Excellent Service Department This dealership makes it easy to set an appointment for routine service. Although they were extremely busy when I arrived, Chad checked me in in sche This dealership makes it easy to set an appointment for routine service. Although they were extremely busy when I arrived, Chad checked me in in schedule and provided me a number to stay in communication. I waited in the comfortable waiting lounge which had plenty of coffee, and was notified as soon as my truck was ready. Check out was painless and I am always impressed with the fact that they don't try to upsale me on services and merchandise that I don't need. Dealing with Kelley GMC Service Department is a pleasure. More

Excellent Service! We had an excellent experience with Malibu and the entire staff. He made us feel like valuable customers and not like a number. We are in Kissimmee We had an excellent experience with Malibu and the entire staff. He made us feel like valuable customers and not like a number. We are in Kissimmee and couldn’t travel to Bartow immediately, but they were able to work with us and help us out and they were ready for us when we got there to complete the sale in a timely manor. More

great buying experience Kelley Buick GMC in Bartow is one of the most friendly dealerships I've ever visited. This is the 6th vehicle we have purchased from Jon Andrews, and Kelley Buick GMC in Bartow is one of the most friendly dealerships I've ever visited. This is the 6th vehicle we have purchased from Jon Andrews, and as always he took care of every detail. If you are in the market for a new vehicle, do yourself a favor and go see Jon over at Kelley in Bartow. More

Very Professional; easy to work with I was in a situation where I had an older vehicle, a 2004 Grand Marquis that I've been driving for years, and it was beginning to give me mechanical p I was in a situation where I had an older vehicle, a 2004 Grand Marquis that I've been driving for years, and it was beginning to give me mechanical problems. I was really nervous about jumping into a newer vehicle. I found a really nice used vehicle on Kelley Buick's website and used their shop-click-drive feature which gave me a great ideal of what I'd be looking at if were to a purchase. A few minutes later I got a call from Sarah at Kelley Buick who answered a few questions for me, then she let me speak to to Blaine, the manager, who provided me with more specifics. I got to the dealership a couple of hours later and was introduced to Jon Andrews. Jon showed me the vehicle I inquired about as well as several others to consider as well. In all I had about 4 options to choose from, all that meet my needs and budget. The selection of vehicles at Kelley is great. Jon took down some info from me and within minutes Blaine and Tom, the finance manager, showed me what they could offer. I could have gone new or used, lease or buy, all within what my budget allowed for. I choose to purchase a 2016 Chevy Equinox. This vehicle was newer and nicer that what I came in to look at when everything worked out was the best option. The finance terms were very good and didn't take hours. Jon filled up my new ride with gas while I signed paperwork, and even helped me get to know how to use all the cool features that this vehicle has. Great job guys! More

Friendly efficient service. Chad was efficient and easily accessible throughout the service visit. Explained well what he did and answered questions. He was kind and considerate Chad was efficient and easily accessible throughout the service visit. Explained well what he did and answered questions. He was kind and considerate and completed the work in a timely manner. More

Top notch Great people, our salesman Jon was wonderful. Listened to what we wanted in our new car & got right to making it happen. Will be back. Great people, our salesman Jon was wonderful. Listened to what we wanted in our new car & got right to making it happen. Will be back. More

All around great value and customer experience Working right beside the dealership makes it a convenient choice for me, but my first buying experience made it an easy choice for me to become a repe Working right beside the dealership makes it a convenient choice for me, but my first buying experience made it an easy choice for me to become a repeat customer. I was referred to Jon Andrews because of his great customer service and no BS approach. My buying experience was excellent. Excellent enough that when I needed another vehicle for my son I reached out to Jon for assistance. Another excellent buying experience. No doubt I will be back to see Jon the next time I need a vehicle, and will refer family and friends to him without hesitation. More

bought new truck Very good experience in buying new truck from Kelly Gmc, Jon Andrews has sold me three Gmc’s and I trust him with my purchases of vehicles and he is a Very good experience in buying new truck from Kelly Gmc, Jon Andrews has sold me three Gmc’s and I trust him with my purchases of vehicles and he is a pleasure to work with on purchases and give him the highest rating possible More