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Kelley Chevrolet

Fort Wayne, IN

4.9
1,014 Reviews
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5220 Value Dr

Fort Wayne, IN

46808

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Showing 1,014 reviews

October 14, 2020

10/14/2020 My husband and I tested drove 3 vehicles, and said “sold” to the 2021 Tahoe Premier. Our sales/financial assistants Steve Croy & Thomas provided was with outstanding customer service and guidance More

by ONeal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lytle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen CroyBoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Kelley Chevrolet responded

We cannot thank you enough for your wonderful review of Kelley Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Kelley Chevy Team!

October 13, 2020

The Kelley team was pleasant to deal with, and everyone was accommodating throughout the process. Our Salesperson "Shannon" was a pleasure to deal with, which made the entire buying experience enjoyable More

by bill everett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

Kelley Chevrolet responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Sincerely, The Kelley Chevy Team!

October 13, 2020

I recently bought a car from here and I wasn't the easiest customer due to my cosigner living out of state. They were so patient with me and helped me with every step of the process. Scott Dwyer was m More

by alexbeb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

Kelley Chevrolet responded

Thank you for taking the time to share with us! The goal of the Kelley Chevrolet team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Sincerely, The Kelley Chevy Team!

October 12, 2020

We actually called Shannon when we saw the Tahoe online gave him a call and he got everything ready for us. We will do business with no one but Shannon Hill, John Hofmann, & Kelley automotive Group. Fir More

by Jariajordan1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hofmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

Kelley Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Kelley Chevy Team!

October 09, 2020

Mason Coy and the team were excellent! Everyone provided a pleasant and professional experience from beginning to deal close. Definitely recommend for new vehicle purchase. More

by dapixies2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Coy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Kelley Chevrolet responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with our team. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, The Kelley Chevy Team!

October 05, 2020

Steve CroyBoy was genuine and took the time to evaluate my needs and not just sell a car. The manager worked with us to find the best deal possible. Great experience overall. More

by jaden.shepperd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen CroyBoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Kelley Chevrolet responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Kelley Chevy Team!

October 03, 2020

Shannon Hill and John Hofmann did an excellent job at getting me the exact vehicle I wanted. My friend referred me to the dealership and this will be the only place I ever shop More

by NMORRIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hofmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Kelley Chevrolet responded

Thank you for the feedback! We are happy to hear about your positive experience at Kelley Chevrolet, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Kelley Chevy Team!

October 03, 2020

Great customer service friendly and very helpful. Was a great pleasure working with Croyboy he helped us thru the whole process. I would recommend him to anyone who wanna buy a car More

by Cvz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Getty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen CroyBoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
DAS Reputation Management
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Kelley Chevrolet responded

We cannot thank you enough for your wonderful review of Kelley Chevrolet and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Kelley Chevy Team!

October 03, 2020

Steve Croy did a great job helping me; and was friendly and easy to deal with. I will not hesitate to call on him when it’s time for another deal More

by High Country
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen CroyBoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas
Oct 07, 2020 -

Kelley Chevrolet responded

Hi, and thank you for this great review! We're happy to hear that Steve took care of you! They are a great asset and we appreciate all that they do. Sincerely, The Kelley Chevy Team!

September 30, 2020

Kelley Chevy and Craig Rider took wonderful care of me when buying my car. Straight forward and no games being played. I’ll definitely recommend Craig ay Kelley Chevy. More

by Larry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Rider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Kelley Chevrolet responded

We are pleased to hear that you had an excellent experience with Craig. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, The Kelley Chevy Team!

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