Kelley Chevrolet

After paying $50,000 for a new Chevy Colorado pick up, I am very very disappointed in GM's quality and also with Brandon's incompetence in your service department. Brandon and I had talked about five areas am very very disappointed in GM's quality and also with Brandon's incompetence in your service department. Brandon and I had talked about five areas that had contamination in the paint and also a lot of areas where the undercoating was skipped. I told him I wanted to paint areas buffed and to call me when that was done and I would come in to check it out. I was not called And just happened to come in. Wes in the body shop was the only competent and professional person did I encountered. He did an excellent job buffing the contamination in the paint and although you can still see two of the areas, I chose to leave those as is and not repaint the hood and one front fender. If I hadn't have come in, the work order would have sent the truck to be repainted, which I definitely did not want. Most of the areas that were skipped when it was under coated were redone, but not all of them. In addition, while the truck was there, it had to have the headliner removed, and an additional brace riveted in the roof to keep it from caving in simply by going through your car wash! It is pitiful that a brand new vehicle should be sold to a customer with those obvious defects. More

It was very good. I needed my oil changed. They changed my oil. They did a good job. I'm happy I needed my oil changed. They changed my oil. They did a good job. I'm happy More

Scott Dwyer was awesome helping me find just what I wanted. Quincy was super patient showing me everything the Traverse can do now. Always wonderful service at Kelley Chevrolet!! wanted. Quincy was super patient showing me everything the Traverse can do now. Always wonderful service at Kelley Chevrolet!! More

Very knowledgeable and 'on the ball' keeping my car on schedule. He keeps me posted on the the status of the car's condition, or new car issues that should be addressed schedule. He keeps me posted on the the status of the car's condition, or new car issues that should be addressed More

Fantastic. They made the experience super easy. They were very helpful and listened to what I wanted and made it happen. Didn't try to upsell me. They made the experience super easy. They were very helpful and listened to what I wanted and made it happen. Didn't try to upsell me. More

Very easy to work with! ! Very helpful and got us into our dream car! Would refer anyone to buy from here! ! Very helpful and got us into our dream car! Would refer anyone to buy from here! More

Listen to concerns, asked questions etc. Saved money by rep asking questions when techs were confused Saved money by rep asking questions when techs were confused More

Great customer service and communication before, during, and after the sale. Return customers that will continue to return. and after the sale. Return customers that will continue to return. More

Service person Andy did a good job on having my truck checked out. Thanks again checked out. Thanks again More

Alec was professional and explained the services clearly. The service was completed quickly and satisfactory. The service was completed quickly and satisfactory. More