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Kelley Chevrolet - Service Center

Fort Wayne, IN

4.0
58 Reviews

58 Reviews of Kelley Chevrolet - Service Center

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May 04, 2025

I was quoted a repair cost estimate of $700 and the actual cost was over $900. More

by JOSEPH6430
Recommend Dealer
No
Employees Worked With
Brandon
May 03, 2025

After paying $50,000 for a new Chevy Colorado pick up, I am very very disappointed in GM's quality and also with Brandon's incompetence in your service department. Brandon and I had talked about five areas More

by guknot
Recommend Dealer
No
Employees Worked With
Brandon
May 03, 2025

It was very good. I needed my oil changed. They changed my oil. They did a good job. I'm happy More

by harity
Recommend Dealer
Yes
May 03, 2025

Very knowledgeable and 'on the ball' keeping my car on schedule. He keeps me posted on the the status of the car's condition, or new car issues that should be addressed More

by ACEQUIP123
Recommend Dealer
Yes
Employees Worked With
Brandon
May 02, 2025

Listen to concerns, asked questions etc. Saved money by rep asking questions when techs were confused More

by Timmil
Recommend Dealer
Yes
Employees Worked With
do not remember
May 02, 2025

Service person Andy did a good job on having my truck checked out. Thanks again More

by MOBRIEN2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris McKinley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

Alec was professional and explained the services clearly. The service was completed quickly and satisfactory. More

by mesdsmi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alec in service department
May 01, 2025

Excellent service. Great on recommendations for car maintenence depending on milage. Definitely on time and service completed in a timely manner. Updated via text. Nice More

by irnurse1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
May 01, 2025

Chuck Kelly is a great manager and the reason I return there. Three more words More

by BOB.WEARLEY
Recommend Dealer
Yes
May 01, 2025

Problem still not fixed yet. It has been worked on 5 times and hope i will here from them of what is next. It seems like my time coming in for service is not important to the s More

by CFLICK
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Rosine is my salesman is great.
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