Kelly Buick GMC
Emmaus, PA
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Best car buying Experiance ever ! I went to the dealership to look at a leftover 14 and ended up leaving with a 2015 sierra ! Heather absolutely was awesome to work with and sold me th I went to the dealership to look at a leftover 14 and ended up leaving with a 2015 sierra ! Heather absolutely was awesome to work with and sold me that truck vs. me buying that truck ! More
It's a God Thing! It was a God thing! It was a very cold Saturday and the family and I were out running errands and we decided to stop in and take a brief look see. It was a God thing! It was a very cold Saturday and the family and I were out running errands and we decided to stop in and take a brief look see. We had about 15 min to look around and then out came our salesman Anthony, a charming and very patient man. We decided to come back alone so we could talk further. Over the weekend Anthony found a beautiful Coco colored 2011 Buick Enclave that had been owned by one owner who had purchased the vehicle from Kelly Buick GMC. They let us take the SUV home for the weekend. Of course the rest of the family loved it as well.The Wife and I had some past credit issues, and only our Jeep to offer as a down payment.I traded in an old loyal friend, a 2000 Jeep Grand Cherokee with 236,000 miles. I drove it for 13 long years awaiting our good Lord to deliver us into a newer vehicle. What we experienced from Anthony and the staff at the dealership that late afternoon was nothing less than amazing. They gave us new floor mats, tire protection plan, extended vehicle coverage, Loan Protection coverage and free vehicle detailing for 3 years. All included for no extra cost, and best of all, our payment was below our expectations. We highly recommend to anyone who is looking for a great vehicle at a fair price to come to Kelly Buick GMC and search out our dear friend Anthony. I know he will treat you right! Bob & Sue Smith New Smithville, PA More
returning customer Friendly ,knowledgeable easy to work with. Heather was quite flexible working with us in selecting our lease vehicle.. Thoroughly went over everything Friendly ,knowledgeable easy to work with. Heather was quite flexible working with us in selecting our lease vehicle.. Thoroughly went over everything. My wife's sister was along and wound up purchasing another car. with help from Heather. More
Excellent service and Extremely knowledgeable! I was assisted by both Mark Swoyer and Efrain Lopez, both of whom were very professional yet made the entire experience very enjoyable. From the momen I was assisted by both Mark Swoyer and Efrain Lopez, both of whom were very professional yet made the entire experience very enjoyable. From the moment I walked in the door I was treated with nothing but respect and felt the staff was accommodating while not overbearing unlike other dealerships. Anyone looking for an amazing deal should consider visiting the dealership and working with Efrain Lopez. More
"It Was Meant to Be" !!! I visited kelly buick GMC with my mom just to check out some newer vehicle's. To my amazement I was driving off the lot a short time later in a gmc a I visited kelly buick GMC with my mom just to check out some newer vehicle's. To my amazement I was driving off the lot a short time later in a gmc acadia. It happened so fast and I couldn't be happier. Its only been a few days but I know I made the right choice. Everything just felt right. Thank you so much!!! More
Super friendly!!! I just bought a GMC Terrain and I love it!!! Efrain Lopez went above and beyond for me. I went to a few dealerships before I went there and this is by I just bought a GMC Terrain and I love it!!! Efrain Lopez went above and beyond for me. I went to a few dealerships before I went there and this is by far the best one. Everyone is super friendly and made the stress of car shopping way less stressful. I'll def recommended others to buy their car there and when it's time for me to get something new, I will be a returning customer. ?? More
Who knew buying a car could be so fun! I came in looking at a Buick. I dealt with Heather and was pleasantly surprised. She was knowledgable, helpful, friendly, and very down to earth.. She I came in looking at a Buick. I dealt with Heather and was pleasantly surprised. She was knowledgable, helpful, friendly, and very down to earth.. She answered all my questions. All in all I had the best car buying experience! I highly recommend heather to anyone looking! More
Great experience Great sales experience, low pressure, high focus on customer satisfaction. Worked hard to find my 2015 GMC Canyon. My wish list was long and supply wa Great sales experience, low pressure, high focus on customer satisfaction. Worked hard to find my 2015 GMC Canyon. My wish list was long and supply was short but Heather worked to find what I was looking for. More
No respect from technician Had my truck in for service on 3/12/2015 , for a XM radio issue. Got there about 7:50 am ,after waiting for about 1 hour in the waiting to here someth Had my truck in for service on 3/12/2015 , for a XM radio issue. Got there about 7:50 am ,after waiting for about 1 hour in the waiting to here something the service consultant came out and told me my truck needed a new radio and would have to leave it over night. I said to the service consultant that I needed to get a few things out of my truck . As I went to the garage and got to my truck the technician was sitting in the driver seat, so I went over to the passenger side . Up to this point everything was good , till I opened up the door . I went to the passenger side to get my sunglasses and the technician had my $400 SUNGLASSES BURIED UNDER TOOLS . There were tools and a drill with a bit in it , sitting on the seat with nothing on the seat to protect the leather. Then I looked over and saw he had the radio out of the dashboard sitting on the center console with nothing between the radio and the console . Also tech was sitting in the driver seat with nothing protecting the leather seat . Let me say this truck is a week old , but that should not matter . I'll say that what I saw from the Technician is a lack of respect for someone else's property . If this kind of stuff happens at this dealership imagine what else happens that you don't see. I bought the truck there , and can say will not be going back there for service again . More
Very accomodating and fair. Nick did a great job. He worked very hard to put the deal together. I would recommend both him and the dealership to a friend. Nick did a great job. He worked very hard to put the deal together. I would recommend both him and the dealership to a friend. More