Kelly Buick GMC

Pleasant Experience I had the most pleasurable experience purchasing my vehicle from Heather! She was very friendly and personable. It was an extremely hot day and after I had the most pleasurable experience purchasing my vehicle from Heather! She was very friendly and personable. It was an extremely hot day and after checking over the vehicle of interest Heather immediately invited me into the showroom for a cold beverage! Heather found the best deal possible for me and was very thorough in explaining all the ins and outs of the vehicle I purchased. I would without a doubt recommend anyone to ask for Heather when visiting the dealership because she is patient, knowledgeable and wonderful to do business with! More

Best Day of My Life i was just walking into the buick dealer ship to see how the 2011 buck lacrosse looked and thats when i met the wondeful Heather , she won me over whe i was just walking into the buick dealer ship to see how the 2011 buck lacrosse looked and thats when i met the wondeful Heather , she won me over when she said i can walk away with this car today. She was so wonderful and nice and she really helped me and worked with me. i am going to send all my sister to her to buy a car. She was Amazing!!! More

Extremely knowledgeable salesman!! We came to the dealership knowing exactly what we wanted and Nick was waiting to assist us as soon as we got there. He knew everything there is to kno We came to the dealership knowing exactly what we wanted and Nick was waiting to assist us as soon as we got there. He knew everything there is to know about the vehicle we purchased and he explained it in terms that I could understand!! He was very friendly, patient, and personable! I will definitely go back to this dealership and request Nick for my next purchase! More

Great experience We traveled over an hour to get to your dealership and had a request that no other dealer would help us with. Heather was patient and kind and took th We traveled over an hour to get to your dealership and had a request that no other dealer would help us with. Heather was patient and kind and took the time we needed to answer all of our questions. She was sincere and very easy going. I have never had such an easy time at any other dealership and for once in my life I didn't feel like I was being taken advantage of. I will not only buy from heather again but I will be sure to send anyone I know her way. I hope Kelly realizes the value they have in heather and how she makes their dealership stand above the rest. Thank you Heather once again for all of your patience and kindness!!!! More

Awesome experience I brought my vehicle in for service. Excellent customer service. Absolutely planning on returning. Service was completed in the time it promised and I brought my vehicle in for service. Excellent customer service. Absolutely planning on returning. Service was completed in the time it promised and my vehicle was washed. I am very happy! More

Good service I have had my car in for service several times. The customer service and mechanical work done was completed in a timely manner and very satisfactory. I have had my car in for service several times. The customer service and mechanical work done was completed in a timely manner and very satisfactory. The people working with me were very courteous. More

relaxed and extremely friendly We came in looking for a white used audi from your website. The reason for our car need was not for want, it was for need due to a car accident So f We came in looking for a white used audi from your website. The reason for our car need was not for want, it was for need due to a car accident So for us, it was not something we were excited about, but something we had to do. However, coming to your dealership and having Heather as our sales person, made that experience a very pleasant experience. For me it was a very emotional time but Heather made me laugh. She was relaxed and not pushy. She took her time and let us make a decision and answered every question we had. I/We are very pleased with Heather and when in need of a car, would only want to deal with her again if making a purchase from your dealership. I know she is online sales, however, even if not brought in on a online photo, would still only deal with her, because she made a very hard purchase, with a very small time frame for us, and a certain amount of cash to deal with, work out very smoothly and I would like to just say Thank You Heather for your assistance. I/We greatly appreciate what you did for us. Erica and Troy More

Great Experience! Treated my mother-in-law with dignity. Even though the buying experience was longer this time than for other cars purchased from Kelly the purchase went well and Sally liked Nick and felt c Even though the buying experience was longer this time than for other cars purchased from Kelly the purchase went well and Sally liked Nick and felt comfortable. Nick was very knowledgeable about the Regal and Sally purchased her first smaller car ever. She had tried the larger model which a friend had brought here to the house for her to look at. It was just too busy for Sally so Nick was gentle in persuading her that the Regal might better fit her needs. He found the car she wanted and it was ready to pick up the next day. The young man in the area where the cars are prepared for delivery was very dedicated and he and Nick seemed to work well getting the car ready. The car was very clean and prepared very nice for delivery. I must admit that my wife and I were dead set against the extended warranty and would not probably every buy one ourselves. He did explain the benefits very clearly to Sally and she did agree to purchase this warranty. Nick wanted to make sure that Sally was secure with the Onstar communications. See Sally does not have a cell phone so he took his time to program the system. Then he sat with me in the new car and he walked me through putting the minutes on the system so Sally could use the Onstar as a cellular phone. Thank you. Nick. We faxed the insurance information to you today. More

Nick Paxos was Good Nick Paxos did a fine job in finding the GMC terrain that I wanted and I will go back to him for my next car. Manny Esteves Nick Paxos did a fine job in finding the GMC terrain that I wanted and I will go back to him for my next car. Manny Esteves More

Heather Doll was GREAT! We needed two vehicles, and Heather took the time to understand each of our needs, as well as our budget. She presented us with what turned out to be We needed two vehicles, and Heather took the time to understand each of our needs, as well as our budget. She presented us with what turned out to be two perfect matches for us and this was the best car buying experience of my life. I will be back to Kelly GMC Buick for my next vehicle need. More