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Kelly Buick GMC

Emmaus, PA

4.5
1,693 Reviews

585 State Avenue

Emmaus, PA

18049

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Showing 1,693 reviews

January 15, 2020

outstanding service from Sales to Finance. This was a great experience. The Sales Associate Nikki was everything you would hope for out of someone you are counting on to help you fully understa More

by steve.rovinski89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Paxos, Nikki Hall
Jan 16, 2020 -

Kelly Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

January 14, 2020

Kelly Buick has a great group of dedicated staff members who work TOGETHER to make buying, leasing or maintaining cars a pleasant experience. I have dealt with them for most of my life and will continue the More

by samharris1829
Recommend Dealer
Yes
Employees Worked With
Nick Paxos, Mike Yerger
Jan 15, 2020 -

Kelly Buick GMC responded

Thank you for sharing your experience with us, Sam. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

January 14, 2020

I am very pleased with the service I received at Kelly Auto With the help of Anthony J., I went home with a wonderful used car. He went to great lengths to make sure I had what I needed at an affordable price. More

by Gertrude22150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin in finance, Anthony Jayetileke
Jan 15, 2020 -

Kelly Buick GMC responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Anthony assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

January 12, 2020

Good and knowledgeable sales team. Reviewed options and features along with test drive and answered all of our questions and explained things well. Will be back again. More

by dbosket
Recommend Dealer
Yes
Employees Worked With
Greg Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Kelly, Brandon Woodson, Nick Paxos
Jan 13, 2020 -

Kelly Buick GMC responded

Thank you for sharing your experience with us. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

January 11, 2020

Great Experience Anthony is an excellent sales representative. There was no sales pressure, allowed me to inspect the used VW Jetta I was considering thoroughly. The c More

by Jetta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Jayetileke
Jan 13, 2020 -

Kelly Buick GMC responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Anthony assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Russ Carter, General Sales Manager, Kelly Buick GMC

January 11, 2020

Very happy with Kelly. We thought that it was a good experience and we are enjoying our new Buick. Nikki and Nick were very helpful and answered all of our questions. Tom More

by nlkern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Paxos, Peter Freedman, Nikki Hall, Crystal Wagner
Jan 13, 2020 -

Kelly Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

January 08, 2020

Awesome Service. Anthony Jayetileke was knowledgeable about vehicle and our needs. Went over all Encore features and had someone program both our phones for hands free More

by Married2mr.brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Jayetileke
Jan 09, 2020 -

Kelly Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

January 08, 2020

Great Sales Experience!!!! Great sales experience.... When you are in a time of need, they are here to help you out. Plus they have a great service department!!! More

by sreichenbach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Paxos, Mike Yerger, Russ Carter, Alex Cardascia, Robert Migliaccio, Nikki Hall, Abdoul Kiswani, Crystal Wagner, Allison Ehrich, Chris Radlbeck
Jan 09, 2020 -

Kelly Buick GMC responded

We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

January 05, 2020

Happy, happy ,Happy Wonderful dealer experience, Nikki made it even better, this young lady is relentless and really knows her vehicles. I very much recommend her and th More

by sfreeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikki Hall, Crystal Wagner
Jan 06, 2020 -

Kelly Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Russ Carter, General Sales Manager, Kelly Buick GMC

January 03, 2020

Amazing dealership Couldn’t of asked for a better experience! Nikki was amazing and walked me through every step of the way. They got me into an amazing vehicle and did More

by Brihagner19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Paxos, Nikki Hall
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