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Kelly Buick GMC

Emmaus, PA

4.6
1,717 Reviews

585 State Avenue

Emmaus, PA

18049

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Showing 1,717 reviews

July 03, 2019

Nikki was amazing!! Nikki and her crew are absolutely amazing! They got both of our daughters into cars that are safe and reliable! Nikki may be new to the business but s More

by Wendy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Paxos, Mark Swoyer, Nikki Hall
Jul 18, 2019 -

Kelly Buick GMC responded

Thank you so much Wendy! Nikki is new to us but is quickly proving to be a valuable member of our team. Thank you for the kind words. Regards, Russ Carter, General Sales Manager, Kelly Buick GMC

June 27, 2019

Rock Star What a great experience. Nikki my sales person went above and beyond to make sure that all my boxes were checked and I was completely satisfied while More

by Doser1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Kelly, Nikki Hall
Jul 03, 2019 -

Kelly Buick GMC responded

Thank you for your great review! We're glad to have Nikki and Matt on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Russ Carter, General Sales Manager, Kelly Buick GMC

June 27, 2019

Amazing Experience and Amazing service ! Anthony was an amazing salesman, helped me get out of an absolute lemon and get me financed on a new encore and kept my payments at a very reasonable More

by Kellycustomer2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Jayetileke
Jul 03, 2019 -

Kelly Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that Anthony could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Russ Carter, General Sales Manager, Kelly Buick GMC

June 27, 2019

The staff were very nice and very professional The staff were very friendly and informative. They make the purchasing experience as easy and as comfortable as they can. They are willing to work wit More

by Train00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikki Hall
Jul 03, 2019 -

Kelly Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Russ Carter, General Sales Manager, Kelly Buick GMC

June 25, 2019

Great car buying experience No pressure and very friendly staff. I thought the price was very reasonable and the quality was superior to most. Great overall experience from start More

by Firsttimebuickowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Jayetileke, Matt Kelly
Jul 03, 2019 -

Kelly Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Russ Carter, General Sales Manager, Kelly Buick GMC

June 24, 2019

New truck I want to thank nikki for hanging in there with me. I couldn't believe it when she brought truck to me. That's going the extra mile to make the deal a More

by Dolphin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Swoyer, Nikki Hall
Jul 03, 2019 -

Kelly Buick GMC responded

Thank you so much for your feedback, Dolphin. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with Nikki. Please let us know if we can ever help you in the future. Best, Russ Carter, General Sales Manager, Kelly Buick GMC

June 22, 2019

Great place to Purchase a Vehicle We worked with Nikki and had an easy and good experience. Quick and painless from start to finish. I'd defintely recommend working with Nikki at Kel More

by Stacyhall921
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Swoyer, Nikki Hall
Jun 23, 2019 -

Kelly Buick GMC responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with Nikki. Please let us know if we can ever help you in the future. Best, Russ Carter, General Sales Manager, Kelly Buick GMC

June 18, 2019

Great experience, good people! I went looking to buy or lease a new car. Ended up leasing a new suv. My whole sales experience was great as they explained to me in detail the differ More

by bcan1337
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Jayetileke
Jun 23, 2019 -

Kelly Buick GMC responded

Thank you so much for taking the time to write this review. We are very happy to hear about your positive experience with Anthony. If you have any further needs, do not hesitate to stop by for a visit. Best, Russ Carter, General Sales Manager, Kelly Buick GMC

June 11, 2019

Excellent experience Everyone at Kelly is very helpful and courteous. I had a wonderful experience and would highly recommend Kelly anyone I know. Thanks! Patrick H. F More

by Senator2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Jayetileke
Jun 17, 2019 -

Kelly Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. All the best, Russ Carter, General Sales Manager, Kelly Buick GMC

June 11, 2019

My difficult life was made much easier! When it came to trading in my 2017 jeep compass for a 2019 Acadia SLT I was under a massive amount of stress and aggravation being due with my 3rd chi More

by Bridgete C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Kelly, Brian Kates
Jun 17, 2019 -

Kelly Buick GMC responded

Bridgete, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Kelly Buick GMC! If there is anything else we can do for you, please feel free to visit us again. Congratulations on your new 2019 Acadia! All the best, Russ Carter, General Sales Manager, Kelly Buick GMC

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