Kelly Cadillac

I was in the market for a new vehicle, and was on the fence between Cadillac and Audi. From the second I stepped into the extremely clean and classy showroom, Julie Gardener was there to answer any and a fence between Cadillac and Audi. From the second I stepped into the extremely clean and classy showroom, Julie Gardener was there to answer any and all of my questions. We went over all of the features of the ATS that day. She was very laid back and was not pushy at all (as the Audi dealer was). She let me set up a test drive on my own time, and set my own pace for the car buying process. She responded to my emails very quickly, and did not fill up my phones voice mail with messages. She was very flexible in being able to meet to finalize the deal during a time my parents would be able to be there, as this was my first major purchase and I wanted them there for it. They detailed the car and had it ready before I was done signing all of the paperwork! Glenn did an excellent job explaining everything that I was signing. He brought light to a process that tends lengthy and boring. I even shook Mr. Kelly's hand, who congratulated my on my purchase and stressed that if he can help with anything, to let him know. He even put aside a hat for me because he felt that the ones that he had weren't cool enough. That family definitely has a one of a kind business that I would recommend to anyone. Follow up after the sale has been unexpected. Julie has been very helpful, answering any questions that I have had about the car, in a very prompt manner. She even offered to set up a time where she would meet me somewhere or I could meet at the dealership to go over any questions that may have popped up since delivery of the car, which I feel is a step that goes above and beyond! More

My letter sent to Mr. Kelly on November 12, 2013: My letter sent to Mr. Kelly on November 12, 2013: Dear Mr. Kelly, I just wanted to take a moment to thank you for the fantastic experience I My letter sent to Mr. Kelly on November 12, 2013: Dear Mr. Kelly, I just wanted to take a moment to thank you for the fantastic experience I had at your dealership this past weekend while purchasing my 2010 Cadillac CTS. Although I have had vehicles serviced at your facility in the past, I had not purchased a vehicle from you until now. I can say with certainty it will not be my last. The minute I set foot on the lot, Marc Gagliardi could not have been more helpful. From the test drive to the final signature, your entire staff bent over backwards to make sure things went smoothly. Marc, in particular, literally stayed with me throughout the entire purchasing process that day – going so far as to sit with me in the parking lot to help me sync my cell phone to the car’s Bluetooth (long after the facility closed for the day I might add). Needless to say I was totally impressed. I can certainly see why customers go out of their way to come to your dealership. Ask anyone in my family – I have been a Cadillac fanatic since I was very young. Now, I have a dealership I can go to that is equally fanatical about taking care of its customers. Thank you again for a great car buying experience. It was a pleasure meeting you last weekend. Sincerely, Anthony D. Crerand More

The overall atmosphere of the dealership and friendliness of the employees was fantastic. I would definitely do business with them again. We were purchasing a used vehicle. There were a few items I asked to of the employees was fantastic. I would definitely do business with them again. We were purchasing a used vehicle. There were a few items I asked to have addressed and each of them was taken care of without hesitation. It was a pleasure to buy a car from Kelly Cadillac. More

Julie Gardner knew all the features that were on the SRX and explained them in great depth and was very personable. Closing paperwork was with Glenn Davis who was knowledgable and personable. Geoff Kelly in and explained them in great depth and was very personable. Closing paperwork was with Glenn Davis who was knowledgable and personable. Geoff Kelly introduced himself to my wife and I prior to the sale, ensured we would be taken care of and congratulated us and thanked us after the sale. It was my first time in the dealership and I would recommend it to all my family and friends. More

I am 72 years old. I have purchased quite a few cars over my lifetime. Julie Gardner at Kelly Cadillac was the best sales consultant I have ever dealt with. I purchased a 2013 SRX. She explained eve over my lifetime. Julie Gardner at Kelly Cadillac was the best sales consultant I have ever dealt with. I purchased a 2013 SRX. She explained everything about that car in detail. I was very impressed the way I was treated. When my wife and I first met Julie, it was like we knew each other. We both felt very comfortable. I was not pressured to buy the car. It was my decision to buy the car. Every question I had, Julie explained it to me. She helped us with everything that we asked her about the car. I would recommend Kelly Cadillac to all my friends. Rating Kelly Cadillac I would say excellent. Marcia and I are very excited about our new car. Thanks to everyone that we have talked to and helped us out.. More

We met Howard Solodky and let him know we were considering a new or used Cadillac ATS. We told Howard what options we were looking for and he made contact on occasion to let us know he was still l considering a new or used Cadillac ATS. We told Howard what options we were looking for and he made contact on occasion to let us know he was still looking and what he had available. He was very courteous and professional - not pushy at all. When we made the deal he handled everything and made the entire transaction smooth and enjoyable. He and the entire staff were extremely friendly and professional. I would recommend Kelly Cadillac to anyone who is looking for an automobile. More

Most friendly and helpful car buying experience that I have ever had. Wonderful staff. I would recommend them to anyone looking for a new or used car. have ever had. Wonderful staff. I would recommend them to anyone looking for a new or used car. More

Looked at several cars at over 5 dealerships. We knew how much we wanted to spend on a luxury sport sedan and what we could get for our budget. BMW, Lexus, Infiniti etc.......we found the car we wanted at a much we wanted to spend on a luxury sport sedan and what we could get for our budget. BMW, Lexus, Infiniti etc.......we found the car we wanted at a great price at Kelly Cadillac. Everyone took care of us and treated us well. I would recommend Marc Gagliardi and Kelly Cadillac to anyone as a dealership you could trust and expect to be treated with respect. More

Just wanted to say thank you to Howard Solodky for Just wanted to say thank you to Howard Solodky for assisting James & myself in the procurement of the 2013 Cadillac CTS! The CTS was in Greenwic Just wanted to say thank you to Howard Solodky for assisting James & myself in the procurement of the 2013 Cadillac CTS! The CTS was in Greenwich, CT, 200 miles away . Howard gave us the best deal of any dealership within a 200 mile radius. Had our car ready and detailed within 3 days. Howard made the experience of our purchase extremely smooth and was most informative in explaining the operating procedures of the automobile. The dealership shows the customer "class," when picking up their new car. A few dealerships in the surrounding area could learn a few things from your great team. I surely will recommend this dealer to many people. A five star rating for sure. Kathleen More

This is our second time travelling to Kelly Cadillac from Long Island, NY. The quality of service we received from Mr. Kelly and his exceptional team at Kelly Cadillac is incomparable. We have had the honor Long Island, NY. The quality of service we received from Mr. Kelly and his exceptional team at Kelly Cadillac is incomparable. We have had the honor to work with Julie Gardner and Sarah Denton. These ladies know their stuff! There is not a dealership on Long Island nor in the tri state area that can compare to this down to earth family oriented business. I would not hesiate to recommend this dealership to anyone considering purchasing a Cadillac. Thanks to a great team who makes the car buying process a breeze! More