
Kelly Cadillac
Lancaster, PA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 913 reviews
Great expirience. Howard was great . I visited the bmw and mercedes car dealers the same day and i was very upset that no sales person came to help me. But as soon i got to kelly cadillac Howard was ther and mercedes car dealers the same day and i was very upset that no sales person came to help me. But as soon i got to kelly cadillac Howard was there to help me and my wife. I got a car that same day, Howard took the time to answer all my questions. I really recomend this dealer the service is great. Im a customer for life More
I was looking for a very specific car, color, year, and options and was not going to settle for anything else. I appreciate that Howard kept my information on file and only contacted me when something tha options and was not going to settle for anything else. I appreciate that Howard kept my information on file and only contacted me when something that fit my criteria came in. Even though it took over a year I feel confident that I purchased just the "right" car. In the past other salesmen I worked with tried to show me cars that were of no interest to me in an attempt to make a sale. I found this bothersome and a waste of my time. I'm glad Howard really listened to me and respected my wishes. More
I gave Kelly Cadillac this rating because everybody really worked hard at getting me the best price for the car that i sought out for. Everybody was really friendly and the service was great. They just really worked hard at getting me the best price for the car that i sought out for. Everybody was really friendly and the service was great. They just got a life time customer. More
Kelly Cadillac provides excellent customer service and we love the concierge service. They go out of their way to be sure you are completely satisfied. Definitely will do business with again in the future. love the concierge service. They go out of their way to be sure you are completely satisfied. Definitely will do business with again in the future. No one does customer service like Kelly Cadillac More
From the moment my wife and I arrived everyone we talked to from the owner to his wife to the sales person to the manager were better than I expected even though they came highly recommended. By better I me to from the owner to his wife to the sales person to the manager were better than I expected even though they came highly recommended. By better I mean knowledgable, friendly, sincere and easy to talk to. We could tell that they are genuine and not just putting on a show. I will go back there again for my next car. More
We were very impressed with Marc Gagliardi. He listened to our inquries about the new ATS. Even thought they didn't have one at the dealership, he called when it came in for us to test drive. Bear in min to our inquries about the new ATS. Even thought they didn't have one at the dealership, he called when it came in for us to test drive. Bear in mind there are two Cadillac dealerships closer to our home, but a friend recommended Kelly. Now I see why. We went for the test drive and we very impressed with Marc's knowledge and no pressure sales. How refreshing! We looked at a different model and it was love at first site. We could agree on numbers and took delivery. Anyone that knows me, would say I am a very hard sale, but we loved the way Kelly handles their customers. More
I was most impressed by the fact that although this was the first car I purchased from Kelly Cadillac, Everyone that I encountered made me feel like I had purchased numerous vehicles from them. Therefore I the first car I purchased from Kelly Cadillac, Everyone that I encountered made me feel like I had purchased numerous vehicles from them. Therefore I felt like they wanted to make sure that I would become a repeat customer. More
I was very impressed with Juile she is/was very knowledgeable,very curtious,very helpfully.I am tuly gratfuly that she was my sales person and I would recommend her to anyone thats interested in bu knowledgeable,very curtious,very helpfully.I am tuly gratfuly that she was my sales person and I would recommend her to anyone thats interested in buying a new car I hope I get a chance to have her work for me and she does that with extreme confindance i am very happy with my new car and i owe it all to Juile and Glenn Davis and I appreciate what they did and I really want too thank them; DAVID WILLIAMS More
Read the excellent reviews about this dealer and decided to give them a visit. The owner Mr. Kelly spent a significant amount of time engaging me in conversation about a variety of subjects which helped pa to give them a visit. The owner Mr. Kelly spent a significant amount of time engaging me in conversation about a variety of subjects which helped pass the time as I waited for our business to conclude. Michelle was friendly and not pushy at all. I was given all the time I needed to make a well thought out decision without feeling rushed at all. After dealing with several other dealerships where I felt like a quota I was very pleased with my experience and even more pleased with my vehicle purchase. More
We were VERY impressed with the customer service provided by everyone at Kelly Cadillac. The sales staff is not pushy, everyone is very attentive. We were greeted by the owner on each visit and felt as tho by everyone at Kelly Cadillac. The sales staff is not pushy, everyone is very attentive. We were greeted by the owner on each visit and felt as though our business was important to him. We initially went with the intention of buying one new vehicle and ended up bringing home two! We very much look forward to a long and beneficial relationship with Kelly Cadillac. More