Kelly Cadillac

Working with Kelly Cad was a pleasure. Michelle was very helpful, friendly and professional Glenn was also a pleasure to deal with- We had a few things in common and he was very easy to talk to and easy helpful, friendly and professional Glenn was also a pleasure to deal with- We had a few things in common and he was very easy to talk to and easy to work with. Also very professional. Thanks to the whole team at Kelly Cad. D Bryan More

By far the quickest I have purchased a vehicle!!! The amount of time in the show room with the sales associate was less than a half hour. There was no sitting and waiting like at other deaerships. Pick amount of time in the show room with the sales associate was less than a half hour. There was no sitting and waiting like at other deaerships. Picked up the vehicle two days later and was there maybe forty minutes. I appreciate they didnt waste my time. Very impressed with this dealership. More

I owned a 2011 Cadillac CTS and went in for my free oil change and tire rotation. While there, I saw an SRX. I'd never been interested in SUVs before, but asked Graham what it was. I went into the showr change and tire rotation. While there, I saw an SRX. I'd never been interested in SUVs before, but asked Graham what it was. I went into the showroom and looked at one. It was only 7:30 a.m., so there were no salesmen around, although the owner, Geoff, was there. He gave me a brochure on the SRX and told me he's send a salesperson to see me when one arrived. To shorten the story, I walked out with a 2012 SRX. Julie, my sales rep, was very knowledgeable and helpful. She followed up with everything she promised to do. Geoff is a "hands-on" owner and makes a customer feel like an old friend. Everyone in the service department is knowledgeable, professional, and friendly. Glenn makes dealing with all the paperwork very easy. This is the third Cadillac I've purchased from Kelly. Each time, the negotiations and final price were reasonable. Customer service is outstanding. They do everything possible to make a customer feel valued. Julie told me Geoff wants his customers to buy all their cars from him. What car dealership owner doesn't? The difference is that Geoff and his staff at Kelly actually do everything they can to earn your trust and make you want to go back. In case you can't tell already, I give them my highest recommendation. More

This dealership is extrememly professional. No high pressure selling and very willing to accomodate their customers. Working with Julie and Glenn was a great experience. pressure selling and very willing to accomodate their customers. Working with Julie and Glenn was a great experience. More

This was a new car purchase made after an internet search for a Saab 9-4X led me to Kelly Cadillac Saab. I made contact with Marc Gagliardi initially over the phone. Marc was very professional and responsi for a Saab 9-4X led me to Kelly Cadillac Saab. I made contact with Marc Gagliardi initially over the phone. Marc was very professional and responsive to all my requests. As this was an out of state purchase, there were a lot of emails and FEDEX'ing back and forth. Marc kept in touch with me almost on a daily basis until the vehicle was delivered. Marc also served as a point of contact with my lender which proved to be very helpful as I knew little about our local laws and taxes. One of the extra things Marc was able to provide was a Vehicle Service Contract (en lieu of a car Warranty). This extra step gave me the confidence needed to secure a loan and finalize the purchase. Marc was also very helpful in facilitating the purchase and installation of optional equipment I requested for the car. These included a towing hitch and roof-rack rails. He also located and secured a reliable shipping agent. Payment was made easy via Credit Card. There were a few out of state specific items that needed to be re-addressed (which delayed the delivery) but these were resolved quickly and amicably. All in all this was a very positive experience. The car arrived in the time that was promised and it exceeded my expectations. Thank you Marc and Kelly Cadillac Saab More

I've purchased several new cars and 3 from out of state and online. This was the easiest and best sales experience yet. My Saab 9-3 had been on the lot for some time and developed a blemish on the roof. and online. This was the easiest and best sales experience yet. My Saab 9-3 had been on the lot for some time and developed a blemish on the roof. The roof was painted for me before shipping, rather than waiting for me to spot the problem. Amazing! Having purchased the car unseen over the web, I did not get a chance to drive it. I noticed on highway speeds that the tires needed to be re-balanced. Kelly Saab reimbursed me for that right away. Communication and attention was outstanding. Howard always responded back right away. Highly recomended dealership. If they have what you are looking for, do not hesitate for a second to buy from this dealership. Very refreshing approach. Would gladly buy from again. More

I gave Kelly Cadillac the high marks I gave them because I have just bought my third car from them in less than a year. In sales, no other dealership will beat the hard work put into making the deal work fo I have just bought my third car from them in less than a year. In sales, no other dealership will beat the hard work put into making the deal work for "you" as the team of Marc Gagliardi and Mr. Geoff Kelly. In the service department, Kelly Cadillac employs the top combination of Graham Burry and Mr. Lynn Yoder.....These two men will always be the ones I take my cars to. At a lot of dealerships, the "freindliness" usually ends before the ink has dried on your sales contract....with Kelly, your friendship only grows stronger as the years go on. I thank Kelly Cadillac for all their help, professionalism and mostly, their frienship! thanks guys! More

As soon as I walked in the door Howard made me feel like family no high pressure just very friendly and helpful. This is a very nice and professional group of people and look forward to dealing with them in family no high pressure just very friendly and helpful. This is a very nice and professional group of people and look forward to dealing with them in the future!!! More

I requested a quote via the internet on 5/2/12. Marc Gagliardi responded to me very quickly. When I arrived at the dealership to see and test drive a 2012 Cadillac Coupe, Marc was very friendly,courteou Gagliardi responded to me very quickly. When I arrived at the dealership to see and test drive a 2012 Cadillac Coupe, Marc was very friendly,courteous and professional. He explained all the acessories in detail and did not put any pressure on me. He helped me select the perfect vehicle. The entire staff at Kelly Cadillac was friendly and hospitable. I had been shopping for a new Cadillac for about 3 weeks and I made my decision to buy from Kelly because of the courtesy of the staff,service after the sale that was explained to me thoroughly,price of the vehicle and appearance of the vehicle. I have the feeling that I am going to be a Cadillac owner for life. I am telling all my family members, co-workers and friends about my positive and pleasant experience with Kelly Cadillac. Marc, again I thank you for one of the most memorable and pleasant experiences ever. More

After searching for months for a used BMW 745 Li, I discovered the one that I purchased from your dealership on your website. As an out of town purchaser, I was very pleased with the service that I re discovered the one that I purchased from your dealership on your website. As an out of town purchaser, I was very pleased with the service that I received over the phone. When I arrived at the dealership, the excellent customer service continued, as Howard had the vehicle parked right out front waiting for me. Inside, every staff member that I encountered made me feel welcomed, never pressured to buy. I was especially impressed with the fact that William took the time to thoroughly explain how to operate the different features of the vehicle before I drove off the lot. I've had my vehicle for a week now, and I'm completely satisfied with my purchase so far! More