
Kelly Cadillac
Lancaster, PA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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The service was second to none. We were very well taken The service was second to none. We were very well taken care of and the staff was very friendly and knowledgable. I am very pleased with the vehicl The service was second to none. We were very well taken care of and the staff was very friendly and knowledgable. I am very pleased with the vehicle and I would recomend Kelly Cadillac to friends. More
I was looking for a nice comfortable car, my parents always drove cadillic or Lincons. I called Kelly cadillic on Slate Rd. Julie anwered my call and she asked me what she could do for me. And from t always drove cadillic or Lincons. I called Kelly cadillic on Slate Rd. Julie anwered my call and she asked me what she could do for me. And from that time on it was about me. She new more about the cadillic DST then i would of thought to ask. Julie was great the most prof,and concerning person I have meant in LONG TIME.i'AM A Diabetic and she was so concern about me not eating, she offered me her lunch. god bless her. Kelly Cadillic will always have are busniess. Julie thank- you More
We ended up buying a escalade from Jolyn after he work on getting us the best deal possible over a 3 week period... He was a lot of help and gave us the deal we wanted getting us the best deal possible over a 3 week period... He was a lot of help and gave us the deal we wanted More
HI: I was a internet customer who was the vehicel I had been looking for, color and equipment, for 4 weeks just listed on a Sat. night. I e-mailed to Howard my emediate interest and asked him to call me t been looking for, color and equipment, for 4 weeks just listed on a Sat. night. I e-mailed to Howard my emediate interest and asked him to call me the earliest posabble. Howard called first thing Mon. morning and verified the color and equipment. With his assurance of the cars' condition I secured it and have hat a very comftorable purchase with the Kelly Dealership in every contact made by me or them via internet, phone and mail. This was my third internet car purchas and was to be my last due to unscrupolus sales persons by other agenceys but I found no such conduct with this agency at all. In short, A HAPPY CAMPER. Don Kent More
Salesperson was helpful in providing information about the pre-owned car of interest. Excellent benefits when you buy a car from this dealership. The staff is extremely friendly and I did not feel like I the pre-owned car of interest. Excellent benefits when you buy a car from this dealership. The staff is extremely friendly and I did not feel like I was being pressured to make a decision. Once I decided to buy, the sale moved along swiftly and I had the car the next day. I highly recommend this dealership for the knowledgeable staff, the friendliness of communication, and the many wonderful dealer benefits provided to customers after the purchase. More
I found a used vehicle online and went to the Kelly website. There were reps available immediately to instant message regarding the vehicle. I started a dialogue with Julie, she gave me her cell phone website. There were reps available immediately to instant message regarding the vehicle. I started a dialogue with Julie, she gave me her cell phone number to call anytime and she e-mailed me additional information on the vehicle. We made arrangements to see the vehicle ( I am 2 hours away). Julie test drove the vehicle herself to make sure it was fine, discovered an issue, and asked me to delay my visit until they could make sure the vehicle was OK. The next day the issue was resolved, we looked at the car and bought it. Everyone at the dealer was very friendly and helpful, especially Julie. She made us feel very comfortable and welcome. Glenn was very accommodating of my request to use my local credit union for financing and I was able to take the car home the same day. I would definitely recommend this dealer to my friends. More
This was the quickest deal I have ever been involved with,almost to the point of being a liitle nervous but the trade allowance on our existing SAAB was fair and the price of the replacement car was fai with,almost to the point of being a liitle nervous but the trade allowance on our existing SAAB was fair and the price of the replacement car was fair as well. Financing was done to my liking and amazingly they sent us driving back to New York State with our new car the same day-quite unexpectedly. The staff was creative and proactive and friendly. The owner was available for quick decisions as well . Very positive. I recommend them highly. More
I would give this dealership a 10 (EXCELLENT). Thank you for making this a pleasant buying experience. After searching the internet for a CTS Coupe your dealership had the vehicle we wanted to purchase. How for making this a pleasant buying experience. After searching the internet for a CTS Coupe your dealership had the vehicle we wanted to purchase. Howard the sales person was very friendly, accommodating and treated us with respect. We were able to test drive the vehicle (2011 2-door CTS Coupe) before buying. The vehicle is a beautiful, luxury smart car. Very smooth transaction with no stress. Would definitely buy from this dealership again and spread the word about the excellent overall experience. Dealt with Howard in sales, Allen for trade and Glenn in finance. Everyone very professional. To our surprise we also met the owner who introduced himself. No other dealership does that. More
My overall experience with Kelly cadillac was fantastic from Jolyn Graham my sales consultant to the finance and post sales team. Jolyn is a very nice, professional, and easy going person to deal with and from Jolyn Graham my sales consultant to the finance and post sales team. Jolyn is a very nice, professional, and easy going person to deal with and would highly reccomend him to anyone looking for a new or used vehicle. I also would like to compliment how well you are treated even after the purchase of your vehicle. I have received phone calls making sure I am happy and to see if I had any questions in addition to receiving thank you cards both from Jolyn and from the dealership itself. It is so refreshing to be treated with respect and will absolutely go back to kelly cadillac in the future and will happily refer friends, family and clients. More
Doug and his Sales manager was very professional,kind and courtesy. I highly recommend this sales staff to anyone who wants to be treated as if they are the number one customer on the lot. Thank you for the courtesy. I highly recommend this sales staff to anyone who wants to be treated as if they are the number one customer on the lot. Thank you for the outstanding customer service! Ernest & Linda Evans More