Kelly Chrysler Dodge Jeep RAM

Purchase of 2014 Jeep Compass Latitude After searching the Internet, Kelly had the type of car we were looking for (Jeep Compass). There are closer dealerships to where we live, but thought After searching the Internet, Kelly had the type of car we were looking for (Jeep Compass). There are closer dealerships to where we live, but thought we'd give Kelly a try (first time there). Robert Crail greeted us immediately, let us drive the car, answered many questions. Many phone calls and texts were made that night with more of our questions answered as well as some discussion on the price.The next day we went to another dealership and drove a Compass Sport. Didn't compare in comfort to the Compass Latitude (couldn't adjust the seat height on the Sport). Called Kelly back and agreed on a price. Next day we bought the car. Robert Crail was very helpful since we also had to negotiate the price of our trade-in .We appreciated the professional printouts regarding the trade-in value of our car rather than being told "we think this is what it is worth." The whole process went smoothly due to the professionalism of the staff and the excellent service of Rob Crail. More

An overall great automobile purchase experience! I worked in the automobile industry for 20 years so I have a pretty complete understanding of the sales process. Anthony did a great job, he was respe I worked in the automobile industry for 20 years so I have a pretty complete understanding of the sales process. Anthony did a great job, he was respectful and considerate of me and my time. He listened to me and understood what my needs were and what I was looking for. The sales manager was understanding and supportive. I would highly recommend doing business with Anthony and Kelly Jeep. More

Great buy. Great experience buying a truck. Dealing with Anthony Rago was a pleasure. No pressure type of environment. We shopped around and got the best price Great experience buying a truck. Dealing with Anthony Rago was a pleasure. No pressure type of environment. We shopped around and got the best price from Anthony. He took all the time we needed going over all aspects of our new durango when we picked it up. Which we love by the way. Thanks to Anthony and kelly dodge for the easiest truck purchase ever. More

MY NEW SUBARU STI I went to Kelly on a whim because they had just the car I was looking for. It took me a little bit of time to get my act together but I finally purcha I went to Kelly on a whim because they had just the car I was looking for. It took me a little bit of time to get my act together but I finally purchased my new ride last weekend! Rob Crail was very patient and consistent with me without ever pressuring or bothering me. He tried to work with me on a potential trade-in and just had an over-all professional demeanor with the whole process; I couldn't be happier! More

Overall Experience My wife and I purchased our second Jeep from Kelly Chrysler Dodge Jeep Ram in Emmaus, PA in the past nine months and both times experienced the most p My wife and I purchased our second Jeep from Kelly Chrysler Dodge Jeep Ram in Emmaus, PA in the past nine months and both times experienced the most pleasant, professional and friendly staff experience ever. We highly recommend this dealership to everyone. You will not be disappointed. More

Best car purchase ever! Anthony was the best salesman we have ever dealt with! He worked a great deal without being pushy and overly aggressive. We will definitely return fo Anthony was the best salesman we have ever dealt with! He worked a great deal without being pushy and overly aggressive. We will definitely return for another purchase with Anthony! More

Buying a used SUV Stopped at Kelly to look at a used SUV and was greeted by Robert Crail and he was a pleasure to work with since I have a complete dislike of salesmen Stopped at Kelly to look at a used SUV and was greeted by Robert Crail and he was a pleasure to work with since I have a complete dislike of salesmen in general ,but Robert was great I purchased my vehicle and was completely satisfied with the experience . More

Kelly stumbled but redeemed themselves in the end We have purchased THREE cars from the Kelly Automotive Groups. We purchased new cars in 1997 and 2004; we purchased a used car in 2012. When we were We have purchased THREE cars from the Kelly Automotive Groups. We purchased new cars in 1997 and 2004; we purchased a used car in 2012. When we were prepared to look for another used car for a college aged child, we reached back out to Rob Crail who sold us the used car in 2012. We picked out a 2004 Alero that Rob heavily marketed...his words included everything to how much the mechanic thought it was a great car, to having recalls all addressed, to the fact that he had wanted the car for his niece but she disliked the color of the vehicle. We did a test drive with the vehicle and it appeared to be sound. Unfortunately, once we delivered the car to our daughter it became problematic. Twice, in two days, the vehicle left her stranded. One time there was a total power failure and the second time the vehicle maintained power but the engine was revving without moving. Each time the vehicle restarted after waiting on the side of the road for several minutes. Despite purchasing the vehicle "AS IS" we had the expectation that it would last longer than seven days. Fortunately, Tom Carey, the GM, worked with us to achieve a reasonable resolution to the issue of the unreliable vehicle. I would recommend the dealership based on our previous experiences; however, when purchasing a used vehicle you need to be very clear that a vehicle noted to be "AS IS" runs the significant risk of being unreliable. We've learned our lesson and will either purchase new or "certified used" in the future. It's not worth the risk to our family. More

Great experience!! Thank you so much Robert Crail for your kindness and attention. We are very happy with our new dodge journey, you are an excellent seller. Thank you v Thank you so much Robert Crail for your kindness and attention. We are very happy with our new dodge journey, you are an excellent seller. Thank you very much for helping us at all. You are the best!!! More

Travis Nelson, the best salesman ever! I saw a Grand Cherokee online on a Wednesday night and the next morning I scheduled an appointment to come look at it. The salesman I came in contact I saw a Grand Cherokee online on a Wednesday night and the next morning I scheduled an appointment to come look at it. The salesman I came in contact with, Travis Nelson was very approachable from the second I came to the door. He was so friendly and kind. He always made eye contact when talking to me, and treated me with the upmost respect. He took me for a test drive with the vehicle and then answered in thorough detail every question I had. I would strongly recommend everyone who wants to buy a vehicle to see Travis. He is respectful, well educated and extremely helpful. More