
Kelly Chrysler Dodge Jeep RAM
Emmaus, PA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,212 reviews
Happiest person ever This dealership made me the happiest person in the world. I always wanted a Dodge Ram truck and today they made that happen for me. I am very satisfie This dealership made me the happiest person in the world. I always wanted a Dodge Ram truck and today they made that happen for me. I am very satisfied with the customer service and the sales person that worked with me (Anthony Rago). My ratings for the questions above are all great because everything was great about this dealership including the people working there. More
Experience We had a great experience with Kelly ll the sails and finance people were friendly and great we will pass the word about Kelly chrysler ,dodge and J We had a great experience with Kelly ll the sails and finance people were friendly and great we will pass the word about Kelly chrysler ,dodge and Jeep thanks for the great experience . More
Overall Good but Almost walked out Well overall I had a very good experience. My salesman Robert Crail did an excellent job showing me the vehicles I wanted to see and explaining the di Well overall I had a very good experience. My salesman Robert Crail did an excellent job showing me the vehicles I wanted to see and explaining the different options. So once my wife and I decided on what vehicle we liked, Robert once again moved the deal right along and didn't waste alot of our time, which we greatly appreciated. So now the whole deal is made and all we have to do is get the paperwork done and out comes the finance guy Brian Reichenbach. At first Brian seemed fine, then he comes back with all the extras, warranties, gap insurance and so on. Where i realize this is part of his job, he does not need to get angry when I state that I'm not interested. After I stated that he continued to go on to the next thing and I once again stated the same thing. Then after a few words were exchanged between him and I where I explained that I still have 4 years 60,000 left on the warranty. He gets up and storms away while saying "well somebody traded this car in for a reason" which if I would not have known the prior owner leased it, would have led me to believe there was a problem with the vehicle that I was purchasing. At that moment I was ready to leave, but my wife really liked the vehicle and my orginal salesman was great. Oh yeah forgot to mention after our little dispute Brian Reichenbach sat down talking to a co-worker while holding my paperwork up for atleast 1 hour. So where I would recommend this dealership, If I buy another car from there, I will make sure that Brian Reichenbach has nothing to do with any of my transaction. More
professional looking for a buick again I have dealt with Kelly Buick in the past so it is the first place I went for a car and Owen was very helpful and friendly d looking for a buick again I have dealt with Kelly Buick in the past so it is the first place I went for a car and Owen was very helpful and friendly did not find what I wanted but I will be back More
Great sales person We went looking for a new car and Owen Lipsky was our salesman. He was friendly, courteous, and my husband liked his honesty. We had looked at severa We went looking for a new car and Owen Lipsky was our salesman. He was friendly, courteous, and my husband liked his honesty. We had looked at several places but found Owen to be the most honest sales person. Genie & Larry More
Sales consultant Jude was extremely helpful with the selling process. I wasn't sure if I would even be able to afford a car with my financial situation, but Jude made Jude was extremely helpful with the selling process. I wasn't sure if I would even be able to afford a car with my financial situation, but Jude made it happen. He answered any and all questions I had and made the process very simple. I would recommend him to anyone looking to purchase a new Jeep. More
If you want a car, go see Jude! I've purchased a number of cars over the years, both new and used, and this was by far the best buying experience to date because of Jude. His genuin I've purchased a number of cars over the years, both new and used, and this was by far the best buying experience to date because of Jude. His genuine personality & knowledge of cars made me feel like I was making the right choice. Jude had my best interests in mind and fought to get me amazing upgrades and finalized a deal that I know wouldn't be possible anywhere else. Thanks again Jude! -Tim & Lynn More
Don was very helpful on getting me into my Jeep Grand Cherokee. That's what a car buying experience should be like. Thanks again Don for all your help! Cherokee. That's what a car buying experience should be like. Thanks again Don for all your help! More
Just want to give credit where credit is due. Your service manager Dave Vrabel is an asset to your business. I bought my 2008 GMC Sierra pkup new from your dealership. I have dealt with Dave since th service manager Dave Vrabel is an asset to your business. I bought my 2008 GMC Sierra pkup new from your dealership. I have dealt with Dave since then. [By choice]. He is a big reason I have my truck serviced at your dealership. I live in central New Jersey and my warranty has long expired, but people such as Dave keep me making that trip for my truck service. Dave is a very professional, honest, and polite, easy going man. He explains everything to you ahead of time, pricing and work to be done on your vehicle. He also has worked with my schedule which is a big help due to my work and traveling times. I just wanted him to be recognized for all that he does. I'm sure you don't get many nice reviews people are always quick to complain, but don't take the time for a kind word. Anyway I just wanted you folks to know you have an all around genuine employee working for you. I also want to add that your dealership in general has been a wonderful place to deal with. I've been to the GMC dealers here in N.J. when I was looking in 2007. Lets just say they don't compare to your dealership. I went online put in what I was looking for and the rest is history as they say. So again hats off to Dave Vrabel and the rest of your employees. From Debbie at the desk answering the phones, to all the folks I come in contact with when I"m there, service, sales, and the mechanics. They are all an asset to you dealership. Thank you. Sincerely, Katherine Barnish , More
One of the best car buying experiences ever. Very patient with a picky customer, even stayed 2 hours past closing. No problem with test driving multiple cars. Thank you Anthony. with a picky customer, even stayed 2 hours past closing. No problem with test driving multiple cars. Thank you Anthony. More