
Kelly Chrysler Dodge Jeep RAM
Emmaus, PA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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We were greeted with smiles every day that we visit until I purchased the car. Everyone was nice and humble. Christian was the first to greet us outside. He showed us the Jeep Compass we were looking for. He I purchased the car. Everyone was nice and humble. Christian was the first to greet us outside. He showed us the Jeep Compass we were looking for. He was with us when we test drove it. He made every process extremely easy for me. I gave him my information, and he took care of the rest for me. I went in not feeling too lucky about getting the car. I left feeling confident because I knew Christian was going to try his best to get me the car I wanted. I'm definitely appreciative with his great service. His personality made him so easily approachable and our visit special. More
Recently bought my first car from Brian and couldn't have asked for a better experience. Brian made the process very easy. I would recommend him to anyone. Everyone at the dealership was very nice. Brian is asked for a better experience. Brian made the process very easy. I would recommend him to anyone. Everyone at the dealership was very nice. Brian is always easy to reach and available at anytime. More
Brian was professional, VERY personable as well as knowledgeable, would recommend him & dealership to anyone, this is the 3rd new car I have bought from kelly over the past 18 years & always use the s knowledgeable, would recommend him & dealership to anyone, this is the 3rd new car I have bought from kelly over the past 18 years & always use the service dept as well & have always been satisfied. More
I highly recommend this dealer and Anna as the go to sales person. I have purchased two vehicles from Kelly and I used Anna as the sales person for both. I have bought quite a few cars over the years an sales person. I have purchased two vehicles from Kelly and I used Anna as the sales person for both. I have bought quite a few cars over the years and she was the most helpful sales person I have met. Anna went out of her way a year ago when I purchased my new Ram 1500. There was an issue with the plates Anna offered to drive 200 miles to a job site with the plates if they didn’t come in from Harrisburg when they were promised and I know she would have. I just purchased a used Jeep Liberty from Kelly and once again I got Anna as a sales person and she showed me a Liberty that was in awesome shape, both cosmetically and mechanically, with low miles. I couldn’t believe the price was as low as it was for the miles and shape it was in. My new wife loves it and Anna addressed all her questions and concerns. I was also able to purchase a low cost extended transferable warranty that will serve as piece of mind for my wife for many years to come. I would also like to give kudos to Mike in the finance department for knowing his stuff and being able to offer you affordable financing and additional products and services that make life that much easier when it comes to dealing with vehicle maintenance. More
To be fair I will offer a rating for the sales team separate than service. This review is being written a full month after transaction and with careful consideration. My experience was unusual to s separate than service. This review is being written a full month after transaction and with careful consideration. My experience was unusual to say the least in that my primary sales person was new/in training (no longer employed by Kelly) but all in all the sales efforts of those listed above were on par and I was treated respectfully. I wasn't intending to buy a used vehicle but decided to go that direction after test driving. I would recommend this dealership for the purchase of New vehicles but would not for Used vehicles. For their part, the sales team accommodated my needs/requests. This is my second certified pre-owned purchase from Kelly - there will not be a third although I might consider purchasing a new vehicle here. More
Brian was a pleasure to work with! Very friendly and helpful. I certainly was not the easiest customer. But their patience paid off and I love my new Jeep! If anyone I know is looking for a car I wil helpful. I certainly was not the easiest customer. But their patience paid off and I love my new Jeep! If anyone I know is looking for a car I will send them your way. Looking forward to working with you in the future. More
I am a guy that has always bought used cars, so when my current car was about to die from old age and high mileage, it was time to go car shopping. As I drove down the Lehigh Street automile - 2 days after current car was about to die from old age and high mileage, it was time to go car shopping. As I drove down the Lehigh Street automile - 2 days after Hurricane Sandy kicked the tar out of Allentown - the Kelly Chrysler/Jeep dealership was the only dealership open, even though they, too, were without power. As I walked around their used car lot, Joe Brader came outside to offer some help. I told him that I needed a car quickly, as my current car was on its last legs. I told him that none of the cars on their used lot interested me, so he asked what my needs were. I shared I was on a budget, I wanted a gas friendly vehicle, and needed something dependable and attractive. After he began talking to me about leasing a new car, I was skeptical, and frankly, I considered driving off because I thought Joe might be more interested in getting a sale than helping me find a car.But because he was very patient, did not become aggressive with his sales approach, listened to my needs and found a solution that I had never really considered in the past, I stuck around and listened to what he had to say. And when I walked on the new car lot, and saw one car that really caught my eye (and thought I could not afford), Joe talked me though the benefits of a lease and that I could get this great car and still remain within my budget. And much to my surprise and satisfaction, it all worked out, and I drove away with an awesome new car. About a week later, Joe called me just to ask how the car was doing, and if I was happy with the purchase. I assured him that I was very happy - and he left it with an open invitation to call on him if I ever would have problems with the car, or with service. I was impressed with Joe - and would recommend him to anyone looking to buy a car - new or used. More
The car buying experience at Kelly was truly refreshing thanks to Anna Remmel -Sales specialist, who went above and beyond to make sure we were taken care of from. From the moment we walked in and started thanks to Anna Remmel -Sales specialist, who went above and beyond to make sure we were taken care of from. From the moment we walked in and started working with Anna we knew she had our best interest in mind and did everything in her power to make the experience as enjoyable as possible. She is very friendly, knowledgeable and made sure we were satisfied with the vehicle choice. We highly recommend Her and will be returning to Kelly in 3 years to lease our next vehicle with Anna. More