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Kelly Chrysler Dodge Jeep RAM - Service Center
Emmaus, PA
648 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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648 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center
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January 10, 2020
Had tire rotation and it was free! Plus had 27 points check and for free! Had my car back just an hour later and washed clean. Excellent service will be back if any problem for sure. check and for free! Had my car back just an hour later and washed clean. Excellent service will be back if any problem for sure. More
by KN
Employees Worked With
January 09, 2020
Easy to get appointment. In and out on a very good time and quality service. Loved that they also washed my Wrangler. Coupons are great. and quality service. Loved that they also washed my Wrangler. Coupons are great. More
by schoeypsu
Employees Worked With
January 09, 2020
A much needed quick fix My outside manual door lock for the key was broken. I realized a short time ago that if the battery died I would not be able to use the remote part of My outside manual door lock for the key was broken. I realized a short time ago that if the battery died I would not be able to use the remote part of the key to get in. The car is almost six years old and eventually the battery is going to die. I went to Jim and we got an appointment and within an hour of getting there the lock was fixed. Jim is a great person to deal with. More
by ironpig
Employees Worked With
January 04, 2020
2017 Jeep Grand Cherokee 2020 Inspection and Service Dave was great at taking my information as to what needed to be done with the Jeep. He clearly stated each service that would be performed, applied Dave was great at taking my information as to what needed to be done with the Jeep. He clearly stated each service that would be performed, applied some great money-saving coupons, and made for a very good experience. More
by Paul H.
Employees Worked With
January 02, 2020
Easy appointment, quick service Always easy to set up an appointment, they know my car and its records, they advise what service is required and what is not necessary. Quick and qua Always easy to set up an appointment, they know my car and its records, they advise what service is required and what is not necessary. Quick and quality sevice. More
by gjbast
Employees Worked With
December 31, 2019
Zero stars -Horrible service and Kelly was responsible for damage to my 2020 Wrangler which Dan Moyer, service manager, has refused to take responsibility. During the service , I was actually told that t for damage to my 2020 Wrangler which Dan Moyer, service manager, has refused to take responsibility. During the service , I was actually told that the technician was not familiar with how to repair my 2020 wrangler because it was too new??? Really? After 5 days, I picked up my vehicle which had less then 3k miles with a dent in the drivers side. I have asked for the vehicle incoming condition/inspection reports and video, however Dan and his team can not provide. They have, however, told me they could not have done it. Unbelievable!!! Please help me Chrysler with this horrible situation More
by Jay0813
Employees Worked With
December 30, 2019
Great Service at a Good Price My Appointment was at 3:30pm they got the car in right away and got it done quickly. Price was good for the service and done right the first time. My Appointment was at 3:30pm they got the car in right away and got it done quickly. Price was good for the service and done right the first time. More
by Bulldog
December 27, 2019
Headlight Bulb Change in less than 10 minutes!!!!! Within fifteen minutes of arriving, my car's headlight bulb was changed and my car was washed and ready. Paying for the service was easy. I was accomp Within fifteen minutes of arriving, my car's headlight bulb was changed and my car was washed and ready. Paying for the service was easy. I was accompanied by Dave Vrabel, my service adviser, every step of the way. More
by Michael Senatore
Employees Worked With
December 19, 2019
Got my first service on my Jeep compass.Very fast and good service.Price was was good and Dave was very helpful.Also washed the Jeep when good service.Price was was good and Dave was very helpful.Also washed the Jeep when More
by tstroble
Employees Worked With
December 18, 2019
General Routine Service All required work to vehicle was done in a timely matter all service was explained in detail. The accommodations in the waiting room are excellent and All required work to vehicle was done in a timely matter all service was explained in detail. The accommodations in the waiting room are excellent and clean. Overall I had a good experience. More
by mikejanders
Employees Worked With
