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Kelly Chrysler Dodge Jeep RAM - Service Center

4.8

180 Lifetime Service Reviews

501 State Avenue, Emmaus, Pennsylvania 18049

180 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center

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January 17, 2019

"Good service"

- psubear

Standard service. LOF and tire rotation. No issues. Thadd is always a pleasure to work with. Work done while I waited on a busy day before a storm. Not too long to wait!

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Recommend Dealer
Yes
Employees Worked With
Thadd Taylor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 15, 2019

"Service Appt."

- MElaina

Great experience! Car done quickly! I always recommend Kelly to family and Friends. They always get the job done in a timely manner. Thanks again!

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Recommend Dealer
Yes
Employees Worked With
Thadd Taylor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 13, 2019

"Inspection "

- rose123

Whenever I arrive at this dealership I am welcomed by smiling faces, cheerful greetings and great customer service. The wait was also not long at all.

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Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dan Moyer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 13, 2019

"Always making the cutomer know how important you are"

- Bulldog

I had mud flaps to be installed on my 2019 Challenger I made my appointment on-line for 8:15 I dropped it off before they opened. On the on-line I stated needed the vehicle by Noon. When I filled out the drop off envelope and didn't put a time for pick up since I did it on-line. What I didn't know is the service writers don't see that information. I got there at 11:45 and the vehicle wasn't started yet. They bent over backwards to get it done and I was out by 12:30. Job done right and the customer concerns they handled great.

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Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 12, 2019

"Service"

- Hulk714

Good service will recommend job well done will deal with again a clean dealer ship a friendly place fast service do good work and fair price

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Anthony Rago
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dan Moyer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 11, 2019

"Very Satisfied "

- Kratos127

Have been going to the same gentleman for 8+ years. He has always been very knowledgeable and worked quickly to get my Jeep in and out. Will continue to come back for another 8+ years!

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Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 05, 2019

"Amazing "

- rose123

Great customer service, awesome service, done in a timely order. Always a pleasure to work with this service center. They are always cordial and accommodating...

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Pricing
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Recommend Dealer
Yes
Employees Worked With
Dan Moyer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 04, 2019

"Always Excellent Service...."

- dpaulsac

We've been buying and taking our vehicles to Kelly for years. This experience was no different. They were able to get me an appointment for routine service in a timely manner, took my vehicle in and was out in less than the estimated time. As long as my wife and I are going to buy Chrysler products, we see no reason to go anywhere else. We recommend Kelly Chrysler Dodge Jeep Ram exclusively.

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Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : I believe her name is Cindy? the very nice woman at the checkout counter
January 03, 2019

"Great service"

- Gary123

Like the fact that they have weekend appointmenets. Went in for an oil change and a vehicle recall. Easy and convenient appointments and quick service. Very satisfied.

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Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Thadd Taylor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dave Vrabel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 03, 2019

"Great Service!"

- JimG

My Jeep service writer is Dave Vrabel and he does a great job! Dave is attentive and keeps you updated with what is getting done to your vehicle.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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