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Dealership
Kelly Chrysler Dodge Jeep RAM - Service Center
Emmaus, PA
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
462 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center
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March 04, 2021
"All went well. We have purchased 11 cars from Kelly. We..."
- jbell10433All went well. We have purchased 11 cars from Kelly. We plan to come back again soon. I would recommend Kelly to all of our friends
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Helpful March 02, 2021
"The service was timely and professionally done. I always..."
- skipThe service was timely and professionally done. I always have confidence that Kelly will get me back on the road quickly. Thank you. Next time.
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February 27, 2021
"Always helpful and friendly ,very knowledgeable about..."
- Lakeerie3Always helpful and friendly ,very knowledgeable about problems. Always checks for recalls before work is done. That’s pretty much it trying to get to 25 words
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February 25, 2021
"Kelly Jeep is a first class car dealership. The service..."
- Umpire21$$Kelly Jeep is a first class car dealership. The service is excellent. Dave Vrabel is the best. He goes out of his way to make sure my vehicle is serviced properly and in a timely manner. Dave is very knowledgeable and pleasant to work with. It's always a pleasure dealing with Kelly Jeep for my service needs.
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February 19, 2021
"The service and service personnel were knowledgeable and..."
- proskoThe service and service personnel were knowledgeable and friendly. Service was performed with great expertise. I was sent sent reminders of the date and time of my service which I appreciated. The only negative of the experience is the very poor waiting room! Rather than waiting there I had to pay Uber for a ride to and from the the dealership!
Read MoreFebruary 17, 2021
"It's always a pleasure to come to Kelly for my servicing...."
- looloopopIt's always a pleasure to come to Kelly for my servicing. Dave Vrabel is absolutely the best. He always makes everything so easy for me. It's a pleasure to deal with him.
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February 17, 2021
"Service department is always very friendly and helpful...."
- PhileezphanService department is always very friendly and helpful. Will always bring my jeep to them! They always go out of their way to make sure everything is explained and understood.
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February 06, 2021
"Everything was great.The service was completed in a..."
- Biebs66Everything was great.The service was completed in a timely manner and there is coffee for free. Staff is always very helpful. Its always a good experience.
Read MoreJanuary 29, 2021
"The service was very friendly and fast. The waiting room..."
- Twilliam41The service was very friendly and fast. The waiting room is very nice and clean. This was my 3rd or 4th time using Kelly services and I’ve enjoyed every time. I drive 30 minutes each way and I don’t mind.
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January 28, 2021
"Service was excellent from the minute I drove through the..."
- BarbService was excellent from the minute I drove through the garage. I was greeted promptly and directed immediately to a Service Advisor. He explained what was needed and gave me a time estimate for waiting and everything went very smoothly! I was able to comfortably work as I waited in their newly renovated, clean waiting area and enjoyed a nice cup of coffee. My service advisor Mark was kind, personable and helpful through this entire visit.
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Mark, Service
