Dealer Reviews

Find the best dealership for you.

Service Reviews

Find good folks to fix your car.

Cars for Sale

Find the right car for you.

Car Recalls

Make sure your car is safe to drive.

Back

Kelly Chrysler Dodge Jeep RAM - Service Center

Emmaus, PA

4.9
462 Lifetime Reviews Review Dealership

462 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center

Sort by
March 04, 2021

"All went well. We have purchased 11 cars from Kelly. We..."

- jbell10433

All went well. We have purchased 11 cars from Kelly. We plan to come back again soon. I would recommend Kelly to all of our friends

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mar 05, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

March 02, 2021

"The service was timely and professionally done. I always..."

- skip

The service was timely and professionally done. I always have confidence that Kelly will get me back on the road quickly. Thank you. Next time.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mar 05, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Skip, Thank you for the wonderful review of Kelly Chrysler Dodge Jeep RAM. We appreciate your business. Please feel free to reach out to us if you have any questions. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

February 27, 2021

"Always helpful and friendly ,very knowledgeable about..."

- Lakeerie3

Always helpful and friendly ,very knowledgeable about problems. Always checks for recalls before work is done. That’s pretty much it trying to get to 25 words

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mar 05, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thank You taking the time to give The (Location) Team a 5 Star Review. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

February 25, 2021

"Kelly Jeep is a first class car dealership. The service..."

- Umpire21$$

Kelly Jeep is a first class car dealership. The service is excellent. Dave Vrabel is the best. He goes out of his way to make sure my vehicle is serviced properly and in a timely manner. Dave is very knowledgeable and pleasant to work with. It's always a pleasure dealing with Kelly Jeep for my service needs.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Feb 26, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for your 5 Star Review. Dave is a valued team member here with Kelly Chrysler Dodge Jeep RAM. I will share your thoughts with him. Please send him your referrals, family or friends. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

February 19, 2021

"The service and service personnel were knowledgeable and..."

- prosko

The service and service personnel were knowledgeable and friendly. Service was performed with great expertise. I was sent sent reminders of the date and time of my service which I appreciated. The only negative of the experience is the very poor waiting room! Rather than waiting there I had to pay Uber for a ride to and from the the dealership!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Feb 19, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

February 17, 2021

"It's always a pleasure to come to Kelly for my servicing...."

- looloopop

It's always a pleasure to come to Kelly for my servicing. Dave Vrabel is absolutely the best. He always makes everything so easy for me. It's a pleasure to deal with him.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Feb 19, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Dave does for Kelly Chrysler Dodge Jeep RAM and our customers. Hope to see you again soon! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

February 17, 2021

"Service department is always very friendly and helpful...."

- Phileezphan

Service department is always very friendly and helpful. Will always bring my jeep to them! They always go out of their way to make sure everything is explained and understood.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Feb 19, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write this kind review. We look forward to working with you at Kelly Chrysler Dodge Jeep RAM in the future. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

February 06, 2021

"Everything was great.The service was completed in a..."

- Biebs66

Everything was great.The service was completed in a timely manner and there is coffee for free. Staff is always very helpful. Its always a good experience.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Feb 09, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for this amazing rating! We really appreciate your business. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

January 29, 2021

"The service was very friendly and fast. The waiting room..."

- Twilliam41

The service was very friendly and fast. The waiting room is very nice and clean. This was my 3rd or 4th time using Kelly services and I’ve enjoyed every time. I drive 30 minutes each way and I don’t mind.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Feb 01, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

January 28, 2021

"Service was excellent from the minute I drove through the..."

- Barb

Service was excellent from the minute I drove through the garage. I was greeted promptly and directed immediately to a Service Advisor. He explained what was needed and gave me a time estimate for waiting and everything went very smoothly! I was able to comfortably work as I waited in their newly renovated, clean waiting area and enjoyed a nice cup of coffee. My service advisor Mark was kind, personable and helpful through this entire visit.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mark, Service
Feb 01, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Barb, Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

1
...
1 - 10 of 462 results