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Kelly Ford

Melbourne, FL

4.8
3,140 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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4305 Pineda Cswy

Melbourne, FL

32940

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Showing 3,140 reviews

December 28, 2018

Great Buying Experience I had an excellent experience at Kelly Ford about two weeks ago. I purchased an EcoSport from Reggie and the sale was handled by Charlie. It was smoot More

by Michelle28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reggie Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Algieri-McCarthy, Johnnie Walsh
Jan 02, 2019 -

Kelly Ford responded

Thank you for your great review, Michelle! We're glad to have Reggie, Charlie, and Johnnie on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Kelly Ford Team

December 28, 2018

Excellent! The personnel at Kelly Ford are wonderful. They're such a great team. Rob, Sandra, and Chuck were so helpful during the purchase of my new car. More

by K223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Saslow, Chuck Cooper
Jan 02, 2019 -

Kelly Ford responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Best, The Kelly Ford Team

December 26, 2018

Kelly Ford second to none! I leased a vehicle from another Ford dealer but was very dissatisfied with their service. For the past three years I have been having my car serviced More

by KCC2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Auglis, Phil Pettus, Tabby Collins
Dec 27, 2018 -

Kelly Ford responded

Thank you so much for the wonderful review of your experience at Kelly Ford. Phil and Sandra are one of the best at their profession, and we feel your review is spot on. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon. Best, The Kelly Ford Team

December 26, 2018

Best Dealership for my Family If you are not using Kelly Ford Melbourne you are missing out. Very helpful sales force, customer service is beyond reproach. They care about you even More

by Rob Hines
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Cooper, Richard Greeson, Lindsay Ritenour
Dec 27, 2018 -

Kelly Ford responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best, The Kelly Ford Team

December 25, 2018

A Holiday Purchase that went well! The sales team was truly professional. In a word, they were elegant. And from the sales floor to the business manager it was felt that Kelly has a sin More

by GeorgeLD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnnie Walsh, Zeth James, Justin Decker, Morgan Bryan
Dec 27, 2018 -

Kelly Ford responded

Your compliments and kind words mean so much to us and our team, George! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, The Kelly Ford Team

December 24, 2018

First Car Purchase I’ve bought used cars over the years, finally decided to purchase a new truck. My family always sees Reggie, and I can see why. Great service, listen More

by Croulo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reggie Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Cooper
Dec 27, 2018 -

Kelly Ford responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best, The Kelly Ford Team

December 22, 2018

Great Customer Service A week before Christmas someone crashed into the back of me and totaled my car. Everyone at Kelly Ford was warm and friendly when we first arrived. O More

by Maggiemay3913
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Wolfe , Joe Wolfe
Dec 27, 2018 -

Kelly Ford responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Joe’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Best, The Kelly Ford Team

December 19, 2018

Great deal So greatful they worked really hard to get us the vehicle we wanted with the terms we wanted. Great customer service not about selling more about the More

by Lcarder64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnnie Walsh, Richard Greeson
Dec 20, 2018 -

Kelly Ford responded

We appreciate you for taking the time to give our dealership such an excellent star rating and review. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, The Kelly Ford Team

December 14, 2018

Great sales experience. I highly recommend Kelly Ford. Great sales and customer service teams. Cedarius (CD) Williams was a pleasure to work with and has a great understanding of the Ford product line. Cha More

by dmhesspa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Algieri-McCarthy, CD Williams, Lindsay Ritenour
Dec 18, 2018 -

Kelly Ford responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Cedarius and Charlie. Please let us know if we can ever help you in the future. Best, The Kelly Ford Team

December 13, 2018

Great experience! Richard and Xierer were great ...We bought 2 cars today. Best in Sales in my opinion. Everyone was friendly and we love our free TV.. Richard is awe More

by Hunter98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Algieri-McCarthy, Chuck Cooper, Johnnie Walsh, Zeth James, Richard Greeson, Lindsay Ritenour, Xavier Lott
Dec 18, 2018 -

Kelly Ford responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Richard, Xierer, and the rest of the Kelly Ford team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Best, The Kelly Ford Team

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