Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kelly Ford
Melbourne, FL
3,028 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,028 reviews
August 01, 2018
Friendly and knowledgeable C.D. was friendly when I arrived and showed me the vehicle I was looking for. I took it for a test drive and liked the vehicle. Being the first place C.D. was friendly when I arrived and showed me the vehicle I was looking for. I took it for a test drive and liked the vehicle. Being the first place I stop, I continued to shop around. Thinking I was getting a better deal elsewhere, I purchased from a different dealership. The day after I purchased my vehicle, C.D. reached out and asked how my search was going. I thanked him for his time and told him I bought from a different place; he congratulated me and wished me well. During my 7 day return window, I found little things that were wrong with the vehicle not disclosed by the other dealership. I went back to Kelly ford with my wife and found C.D., he took us for another test drive and my wife immediately fell in love with the vehicle. We were able to return the first vehicle to the other dealership and seamlessly purchase from C.D and kelly ford the day after our test drive. C.D. and his team had all the paperwork ready to sign when I walked in and I was able to drive away with a happy wife in about an hour. My wife was also very happy with the ginormous blue balloon C.D. gave her. More
by JimBonnie
Employees Worked With
CD Williams, Johnnie Walsh
Helpful July 30, 2018
Very accommodating I use Kelly Ford in Melbourne, Fl for all my maintenance on my F150, and most of the time I have my two kids, 5yr and 9yr olds, with me. I am very hap I use Kelly Ford in Melbourne, Fl for all my maintenance on my F150, and most of the time I have my two kids, 5yr and 9yr olds, with me. I am very happy with their helpfulness, and how they go out of their way to make us comfortable. Today I went in and my service advisor, Milton Borens, was very nice, and a pleasure to deal with . They got us taken care of in a timely manner and it is greatly appreciated. More
by Cindie74
Employees Worked With
Vinny Amore, Milton Borens
July 30, 2018
Cheaply made cars I have a new 2017 mustang GT that I bought at Kelly Ford and the cloth seats are already wearing out, even though the car has 8700 miles. Poor craftsm I have a new 2017 mustang GT that I bought at Kelly Ford and the cloth seats are already wearing out, even though the car has 8700 miles. Poor craftsmanship? Ford agreed that fix it, but it’s on backorder. I don’t have and confidence that Ford will actually fix it. More
by Hdross
Employees Worked With
David Skinner
July 28, 2018
Amazing customer friendliness towards new car buyers! All I can say is the best for Kelly Ford. My car Dealer Vinny walked me through the process with then Tim Vogel to make sure I knew what I was getti All I can say is the best for Kelly Ford. My car Dealer Vinny walked me through the process with then Tim Vogel to make sure I knew what I was getting myself into. Also assuring the vehicle I purchased was not a junk car clearing any doubts about management or maintenance by their excellent multi point inspection! Chuck Cooper excellent in his management personally sough to get me behind the driver seat in the car I wanted. Mr.Milton fast tracked my cars recalls on the airbags and even fixed a small issue in my seat free of charge due to me just buying the car. That's better than what most car dealers ever do! For all new Drivers I recommend going to this Ford dealer for your first car! To this day my 2007 GT Mustang is the best investment yet! I will be coming back again to deal with Kelly Ford! More
by 888min3
Employees Worked With
Tim Vogel, Vinny Amore, Chuck Cooper, Milton Borens
July 26, 2018
Oil change “The Works” service Even though I no longer own my mustang, I still use Kelly Ford for all my Jeep needs! Awesome customer service, timely service! Treat me as if I was Even though I no longer own my mustang, I still use Kelly Ford for all my Jeep needs! Awesome customer service, timely service! Treat me as if I was their only customer! No hard sales either! More
by Jaina0128
Employees Worked With
Tabby Collins
July 25, 2018
Worked out Nicely Worked with us on our tradeins to get an excellent new platinum loaded truck. Thanks for all the help! Vinny, and Charlie helped immensely get a deal Worked with us on our tradeins to get an excellent new platinum loaded truck. Thanks for all the help! Vinny, and Charlie helped immensely get a deal done fast. More
by lfairchild
July 25, 2018
Great customer service Gustsavo Contreras went above and beyond when I was looking for a car for my son. He was very knowledgeable about the car we were looking for and did Gustsavo Contreras went above and beyond when I was looking for a car for my son. He was very knowledgeable about the car we were looking for and didn’t feel any pressure to buy. We had a great experience. More
by Swall
Employees Worked With
Johnnie Walsh, Gustavo Contreras
July 25, 2018
It was a great experience as always. Very helpful and accommodating. The customer service was great per usual. I would definitely recommend Kelly Ford to everyone. as always. Very helpful and accommodating. The customer service was great per usual. I would definitely recommend Kelly Ford to everyone. More
by Rbrackett5
July 23, 2018
What a great experience!! Our salesman was Phil Petty’s. He was kind, knowledgeable, and worked very hard to get us in something that we would be happy in. Charlie (the Sales m Our salesman was Phil Petty’s. He was kind, knowledgeable, and worked very hard to get us in something that we would be happy in. Charlie (the Sales manager) was funny, kind, and also worked with us to get the deal we wanted. I can’t say enough about the staff at this dealership. We were offered drinks, shown lots of vehicles that fit our needs, and were treated like family. I can’t wait to buy our next car and it will certainly come from Kelly Ford! More
by Donna
July 23, 2018
Great experience day of purchase and subsequent visit. Bob Doyle is a great asset to your dealership. He has great respect for his customer wishes and doesn't try to upsell they type of vehicle they are lo Bob Doyle is a great asset to your dealership. He has great respect for his customer wishes and doesn't try to upsell they type of vehicle they are looking into. I have a lot of respect for that and have turned down other salesman for that reason at different dealerships. He is very personable and listens to the customer needs. After a subsequent visit to the dealership, due to a slight sensor issue, Bob made sure we were completely satisfied with have everything corrected and we were fully satisfied. He communicated everything with us and informed us of updates. I have a great appreciation for Bob's work ethics and would recommend him to all my friends and family More
by St Cloud
Employees Worked With
Chuck Cooper, Bob Doyle
