Kelly Ford

Wonderful experience I went the a different dealership for a recall and they told me that the call did not apply to my vehicle. Someone recommended to me to go to Kelly I went the a different dealership for a recall and they told me that the call did not apply to my vehicle. Someone recommended to me to go to Kelly Ford. My first visit they told me that I had two recalls and that they would fix both of them. They treated me with such respect and were very honest. I find it hard to find honesty dealing with car dealerships. It was a very pleasant experience. And I will definitely be going back with my business. More

Amazing customer service-used car trade in I went with my husband to attempt to trade his 2012 Mustang in for a 2013 Boss 302. We traveled about 6 hours to the dealership and really just wanted I went with my husband to attempt to trade his 2012 Mustang in for a 2013 Boss 302. We traveled about 6 hours to the dealership and really just wanted the deal to work out since we traveled all that way. Although he still owed on his current car, everything worked out. The salesman Brent Slater was AMAZING. I have never met a salesman that down to earth and that honest. He was friendly and made sure he took care of us. He offered us snacks and even offered to get us food because he knew we traveled some distance. The entire processes did not take as long as I thought it would've. The Finance manger Johnnie Walsh was extremely cool and easing going. The two of them made sure not only the deal worked out, but made sure we were really taken care off. In the midst of everything, they both looked for hotels in the area for us to stay at and food places for us to try. The finance manager made sure we got the best deal on our hotel. What I liked about this dealership is they were not just trying to sell a car and whatever thats it. I could tell that they genuinely care about their customers. I was able to trust them and everything they were saying. Around Spring of next year if a SRT challenger is sitting on the lot, I would definitely make the trip down there with my husband to purchase for them. Thank you all for being so nice, so caring, and so honest. More

Awesome Experience.. Milton handled it all Called Milton in the morning, told him I wouldn't be able to be there till 11. No Problem.. Got the work done by 5pm.. No Appointment and still got me Called Milton in the morning, told him I wouldn't be able to be there till 11. No Problem.. Got the work done by 5pm.. No Appointment and still got me taking care off.. Thanks again... Knocked it out of the park.. More

Service Milton was an outstanding service advisor. Went above and beyond! He was very attentive to all my needs. I look forward to working with him again. Milton was an outstanding service advisor. Went above and beyond! He was very attentive to all my needs. I look forward to working with him again. More

Friendly service; done right and on time! I figured that the recall plus the Quick Lane service would take all day. Derek said no, only a couple of hours, which is what it ended up being. I al I figured that the recall plus the Quick Lane service would take all day. Derek said no, only a couple of hours, which is what it ended up being. I always get superb service, quick turn-around, and the work done right at Kelly! More

Buying a used car I showed up to the dealership and was shown the car I wanted to look at. Cheryl was great at showing me all the gadgets and parts of the car. I was ab I showed up to the dealership and was shown the car I wanted to look at. Cheryl was great at showing me all the gadgets and parts of the car. I was able to test drive twice and ended up buying the car the next day. It was overall a perfectly smooth and pleasurable experience. More

Wonderful experience to be with. The experience was wonderful. Richard was a wonderful person to do business. I would recommend him every time you are looking for a new car. One last The experience was wonderful. Richard was a wonderful person to do business. I would recommend him every time you are looking for a new car. One last thing that's important about him is his friendly personally. He is the nices guy you will ever meet. More

Sales We were very pleased with the sales process at Kelly ford. Phil and Charlie helped fine the vehicle and answered all of our questions. We had a very We were very pleased with the sales process at Kelly ford. Phil and Charlie helped fine the vehicle and answered all of our questions. We had a very pleasant time. More

Lease 2019 Fusion I have been buying Ford Products from Charlie Algieri McCarthy for 26 years and Rob Saslow for 15. None Finer in the Ford sales force. Would also li I have been buying Ford Products from Charlie Algieri McCarthy for 26 years and Rob Saslow for 15. None Finer in the Ford sales force. Would also like to give a shout out to Rob #2 whose last name I cannot remember but as Rob Saslow's Assistant also deserves Kudo's as does Austin Van Kirk. Johnnie Walsh made the paperwork easy to do and expeditious. As always the Kelly Team made my car leasing experience fantastic and thats why I have been with them for 26 years and I forget how many vehicles. Thanks folks. More

Milton makes sure the job gets done right! Milton did an outstanding job in getting my 2017 F250 services. There was a mistake on the service paperwork for my quick lane service. He talked Milton did an outstanding job in getting my 2017 F250 services. There was a mistake on the service paperwork for my quick lane service. He talked to the technician that serviced my truck, and the person that entered the information on the paperwork. My truck was serviced correctly and the issue was a typo. The point being he took the time to insure it was done right and the paperwork was correct. This guy is all about the customer and I appreciate it. And I need to mention Tabby. She was the first smiling face that greeted me. You could not ask for a more customer orientated team. More