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Kelly Ford

Melbourne, FL

4.8
3,143 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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4305 Pineda Cswy

Melbourne, FL

32940

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Showing 3,143 reviews

October 04, 2018

I was out of there in no time, Thanks Milton! Milton from Kelly Ford is: - efficient - professional - courteous - informative I was highly impressed with how smooth everything went. I was out More

by mariposa.negra@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Milton Borens
Oct 10, 2018 -

Kelly Ford responded

Thank you for the review! It is great to hear about your recent service experience. We will certainly pass on your feedback to Milton as he will be happy to hear it! We look forward to working with you again in the future! Best regards, Kelly Ford Team

October 04, 2018

Exceptional service and detail...thanks Milton Borens! My experience with Milton Borens was exceptional. He was very attentive and provided detail explanation of the work performed on my Ford Escape. Mr. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Milton Borens
Oct 10, 2018 -

Kelly Ford responded

Thank you for your great review, Mike! We'll be sure to pass your thanks on Milton. Drive safely! Best regards, Kelly Ford Team

October 04, 2018

Stopped to just look and bought one. It was wonderful to deal with a salesman who knew everything we wanted to know about the car we bought. Not just the outside but under the hood, insi More

by middycat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Newton, Richard Greeson, Dave Palladino
Oct 10, 2018 -

Kelly Ford responded

Thank you so much for the wonderful review. Richard is one of the best at his career and your review is spot on. Please let us know if you need help or information about anything to do with your car. Best regards, Kelly Ford Team

October 04, 2018

Great SUV buying experience! I have never enjoyed car shopping, but the experience I had with Bob was truly wonderful. There was no pressure, I was given time to think about thing More

by Dwright
Recommend Dealer
Yes
Employees Worked With
Charlie Algieri-McCarthy, Bob Doyle
Oct 10, 2018 -

Kelly Ford responded

Thank you for your review and for choosing our dealership, Diane. We’re happy that you enjoyed your purchase experience and we’re looking forward to having you again in the future. Best regards, Kelly Ford Team

October 04, 2018

Fantastic Service Advisor Wilson Vasquez is a very welcome addition! He is knowledgeable, friendly and professional!! He is no nonsense and kept me advised every step of the wa More

by Jimsgt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wison Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2018 -

Kelly Ford responded

Thank you for your kind words and for taking the time to inform us of your positive experience. We are sincerely pleased to know that Wilson's efforts have made the difference in your service experience. If you need anything else for your vehicle, please let us know. Best regards, Kelly Ford Team

October 03, 2018

A+ Customer Service !! Richard Boyle not only went over my vehicle with a "fine tooth comb" to check out everything, but he took the time to explain everything to me. He als More

by FordsRus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Boyle
Oct 10, 2018 -

Kelly Ford responded

Thank you for sharing your feedback. Richard is a fantastic employee and we're thankful for everything he brings to our team. Happy driving! Best regards, Kelly Ford Team

October 03, 2018

Excellent again! Purchased my second vehicle from Kelly Ford. Had such a good experience the first time that I called back the same salesman, Brent Slater. Can't say e More

by gabrielor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Algieri-McCarthy, Brent Slater, Johnnie Walsh
Oct 10, 2018 -

Kelly Ford responded

Thank you for doing business with us again. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Best regards, Kelly Ford Team

October 01, 2018

Awesome buying experience as well as service I like that from the sales to service, each treat you with respect and listen to your concerns. The sales manager took the time to stop and say hi (an More

by sdwied13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The kind and friendly courtesy driver (was working on 09/28/18), Charlie Algieri-McCarthy, Austin Van Kirk, Derek Ertz-Berger
Oct 10, 2018 -

Kelly Ford responded

Your words mean so much to us here at Kelly Ford. Our priority is to have customers leave with a smile. We are glad to have been able to help you with your sales and service needs. Take care! Best regards, Kelly Ford Team

September 29, 2018

Excellent service Right from the get go Tabby Collins took care of all everything. From the service I needed done to the re-syncing of my phone to bluetooth. Tabby was More

by Jimbo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tabby Collins
Sep 30, 2018 -

Kelly Ford responded

Hi Jimbo, and thank you for this great review! We're excited to hear that Tabby took care of you! She is a great asset and we appreciate all she does. Best regards, Kelly Ford Team

September 28, 2018

Customer Care The service member was very helpful and polite. I took my vehicle in for oil change and tire rotation and they were quick to service my vehicle. More

by Jen17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Milton Borens
Sep 30, 2018 -

Kelly Ford responded

Thanks for giving us the opportunity to service your vehicle, Jen. We are happy to hear that everything went well for you. If you need anything else for your vehicle, please let us know. Best regards, Kelly Ford Team

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